Hi im new to the forum so please be gentle.

I have a 2010 Octavia Greenline and am very happy with it, it has been very good to me and taken me all over europe (Portugal, Spain, France, Germany, Italy)

anyway I had a small water leak which the dealer traced back to the water pump and took in today to have that replaced.

They just called me to tell me that the EGR Valve needs to be replaced, but when I questioned them why they seemed vague and said if I don't it "might" start running poorly talking to a friend at work who is a bit of a spanner monkey (im not at all) who has had his EGR valve die on his Audi he tells me it is either something that is working or not and if it's not id REALLY know about it,

so when it comes to an Octavia, is the EGR valve a common issue and do you think that I need to do anything, my friend suggests we spend 20 mins popping it off and giving it a clean just after some feedback really.

 

Thanks

 

So I took the car to an independent yesterday who confirmed that it is indeed the EGR valve leaking, now this guy figured out the problem as soon as i described the problem, without me mentioning the EGR valve, he has also suggested that I ask for a goodwill gesture from the dealer as it is only just out of warranty and has always been serviced with them.

has anyone had any luck in getting a goodwill payment from a dealership?

I have asked the dealer and they say I need to call back when the manager is back from holiday on monday, should I be talking to skoda HQ about this as well?

 

Thanks