I have knocking sounds from the front end of my Yeti. Call it what you will, knocking, clonking, the noise rises above engine & suspension noises over undulating road surfaces. Mainly coming from the off-side but regularly there is a noise from the off-side quickly followed by a knock from the nearside. It has been an on going problem but my Skoda dealer always insists everything O.K. There should not be front end knocking, could there not be a safety issue here? So although still under guarantee, at my own expense at a very good independent garage, had both sides anti roll bar drop links replaced. At 30,000 miles both top knuckle joints were declared in bad shape. The knockings disappeared instantly and completely. Job very well done? Well not quite as within three days all the knocking came back. Anyone any thoughts as to what needs sorting out?

Hate to say this,but going to an independent trustworthy garage (ex-vag I presume) at your own expense has voided the guarantee,I am sure.

You will have to hope VAG will show some good will now.

I have knocking sounds from the front end of my Yeti. Call it what you will, knocking, clonking, the noise rises above engine & suspension noises over undulating road surfaces. Mainly coming from the off-side but regularly there is a noise from the off-side quickly followed by a knock from the nearside.

 

Have you been running people over again vallente??

 

A few more details might be useful, such as:

 

What model?

How old?

 

Mines now done 69k miles and no noises from the front end, even after numerous miles over rally special stages and forestry tracks.

Yes Skoda will probably throw their weight around by stating my guarantee is void (just two months to go before its end) but should also look to themselves, as their dealer, since the noises were first mentioned early 2012, has completely failed to get to the bottom of the problems. So in May of this year when I by then felt there was something definitely amiss, the dealer gave me what I decided was to be the final brush-off and on this matter, would go it alone.  When passengers without prompting ask me what are those knocking sounds from the front-end, this proves they are not just something imaginary in my head. When the guarantee ends I realize I will be best to keep to (an alternative) Skoda dealer as they have total knowledge and all the right kit for their vehicles, but if my current problems are either steering or front suspension, for safety's sake should have been sorted.   Or should I just ignore those noises?

It could be the anti roll bar bushes - Have you taken it back to the garage that cured it temporarily.

 

You could take it for an MOT. to see if it is safe

I doubt if your warranty is void simply because an independent worked on it. Only if SUK can prove that something they've done incorrectly has caused a further issue with any unconnected problem. However, they will probably refuse to honour any warranty connected with the current issue, or parts examined and changed by your garage.

Work done by an independant garage does not void the warranty if the garage uses manufacturers(or equivalent) parts. One good thing to come from the EU ?

 

However if all work is done by independant garages during  the warranty period the the chance of a goodwill gesture from Skoda for a claim outside warranty is minimal. 

snuffle, snuffle, belch, burp poot.?

Maybe recheck/have rechecked the anti roll bar assembly and tighten/lubricate if/where needed...

I have knocking sounds from the front end of my Yeti. Call it what you will, knocking, clonking, the noise rises above engine & suspension noises over undulating road surfaces. Mainly coming from the off-side but regularly there is a noise from the off-side quickly followed by a knock from the nearside. It has been an on going problem but my Skoda dealer always insists everything O.K. There should not be front end knocking, could there not be a safety issue here? So although still under guarantee, at my own expense at a very good independent garage, had both sides anti roll bar drop links replaced. At 30,000 miles both top knuckle joints were declared in bad shape. The knockings disappeared instantly and completely. Job very well done? Well not quite as within three days all the knocking came back. Anyone any thoughts as to what needs sorting out?

Same problem that I have. Have bought my car (1.4 TSI, 2 wheel drive) in 2012 end of May and after 2000-3000 km the noise started from the front of the car when I make the right turn and especially on slopes. The dealership says that everything is OK but it should not make any noise (like something is bumping to a harder plastic/rubber). Since I have warranty 4 years it is difficult to go to a third party and have the car cheeked and not to lose the warranty.

 

But one of my mechanic friends cheeked it by raising it on a platform and checking the underpants of the car and checking if everything is at is place and screwed/bolted down,

He noticed that the left front wheel planetary system is very tight and he says it is not normal is should allow a little bit of a movement to compensate the road and when I make the right turn it can't compensate and pulls on the body/ motor and the noise is coming from this source. He sais in time this can lead to serious proplems even to the differential sytem faliure.

 

 

Have to check it with my Skoda dealership, but they are always saying that everything is OK and it is very frustrating because I suspect they don’t even check the problem.

Your Yeti wears underpants?

Playing devil's advocate here, if your dealer had been given reasonable time and opportunity to diagnose and correct the fault (and failed) the next step perhaps should have been to take it to another Skoda dealer (if reasonably practical). If that dealer also hadn't been able to diagnose/fix it, and you had this all documented, then I would have thought you would have been in a very strong position to go to an independent to get the work done and expect reimbursement from Skoda either as goodwill or a claim through the courts. (A lot easier process than you might think if you have all the evidence).

 

The problem here of course is that apparently the independent didn't cure the problem and you presumably don't have an independent expert report to support your decision to approve the works carried out by the independent garage. I do feel sorry for you in what must be a frustrating experience but in your desire to get the problem solved you may actually have weakened your position.

 

My understanding (and I'm not a solicitor) is that having drawn the attention of the dealer to the problem on a number of occasions and it not having been rectified, if there was a component failure that could be attributed to this fault even after the warranty had expired you would have been in a good position to get it treated as a warranty claim (again backed up by an independent expert report). (This comes up quite often in computer magazines where retailers/manufacturers drag their heels on fixing a problem until its "out of warranty, sir" (or madam, sorry lady forum members) but the advice usually is as long as the fault was identified in warranty then it must be fixed under the warranty. I can't see that it being a car would make any difference, just the bills are likely to be a lot bigger..

 

If any forum members have a legal background or consumer rights training, it would be interesting to hear their view.

Paul,

Whilst your thoughts are possibly correct IN THE UK, it is might not apply to the second complainant as he is in Romania.

Your Yeti wears underpants?

It was a misspelling , I wanted to say under parts

Playing devil's advocate here, if your dealer had been given reasonable time and opportunity to diagnose and correct the fault (and failed) the next step perhaps should have been to take it to another Skoda dealer (if reasonably practical). If that dealer also hadn't been able to diagnose/fix it, and you had this all documented, then I would have thought you would have been in a very strong position to go to an independent to get the work done and expect reimbursement from Skoda either as goodwill or a claim through the courts. (A lot easier process than you might think if you have all the evidence).

 

The problem here of course is that apparently the independent didn't cure the problem and you presumably don't have an independent expert report to support your decision to approve the works carried out by the independent garage. I do feel sorry for you in what must be a frustrating experience but in your desire to get the problem solved you may actually have weakened your position.

 

My understanding (and I'm not a solicitor) is that having drawn the attention of the dealer to the problem on a number of occasions and it not having been rectified, if there was a component failure that could be attributed to this fault even after the warranty had expired you would have been in a good position to get it treated as a warranty claim (again backed up by an independent expert report). (This comes up quite often in computer magazines where retailers/manufacturers drag their heels on fixing a problem until its "out of warranty, sir" (or madam, sorry lady forum members) but the advice usually is as long as the fault was identified in warranty then it must be fixed under the warranty. I can't see that it being a car would make any difference, just the bills are likely to be a lot bigger..

 

If any forum members have a legal background or consumer rights training, it would be interesting to hear their view.

I have made a complain 4 times since 2012 May, but they said that in the Skoda database there is no similar problem to which they can refer to as point of reference to see the problem core and how to fix it since it is occurring only if I make a right turn especially on slopes and it is very difficult to simulate the conditions in which this occurs. They have taken the car for a test drive but they are driving only on a small portion of roan where they have assurance and there are no right turn bends :(, so they said there is no problem with the car.

Early next month I have to take the car for the 45000 km revision and will try to push thru again the complaint regarding the problem.

If the problems is not solved I will go to another country (Hungary or Austria) authorized Skoda service to fix the problem because I don't trust the services here in Romania anymore.

It would have been nice if somebody had a similar problem and if he fixed it how has he done it.

Have you kept the original worn out parts that were replaced? If any dispute arises then an expert will confirm the problem and agree with your claim.