Dealer purchase - just one key?

[markymarc]

Hi

 

I've just purchased and collected my first Skoda - a used Octavia 2007 - from my local Skoda dealer. Having paid for the car, the dealer handed over the key, telling me that there was just the one key and no spare. 

 

I was a bit taken aback as every car I've bought in the past has come with a couple of keys - particularly having paid a premium to buy the vehicle from a Skoda dealership. From a quick bit of research I understand a second key will cost close c. £170 - a lot of money!

 

I indicated that I wasn't very happy with this but still took delivery of the car. The salesman who I purchased the car from is ringing me tomorrow. Any advice of how I might deal with this given they're a main dealer - or is it a case of 'caveat emptor'? 

 

 

[Web Ferret]

Welcome to Briskoda.

Haggle in a second key. The cost to the dealer is less than the cost to you. At resale you will get less if you only have 1 key and it may put buyers off.

 

If they don't play ball phone Skoda UK customer services on Monday and ask them if you should expect 2 keys from a franchised dealer.

[MidlifecrisisT]

Hi Marc

I'd demand a second key. It's really unfair that you should be made to pay extra for a spare key. I've not really known a dealer to even take a car in without 2 keys being present. Like ferret says, if you come to sell the car, I think a lot of people would be put off.

[ColinD]

Worse case, don't buy a key off them.

 

If it takes a turn for the worse, you also have to have your car serviced and buy parts. Is it worth losing that and that of your friends reputation over a key? Wether you would or not, perception matters.

 

We also have a sponsor on here, he can make keys, but it's regional, so maybe a while before he's passing you. IT 's an option versus a full Skoda Dealer price tag though.

[0wl]

I'd add that regardless of whether you get a second key, I'd insist that any keys that are not present are at least removed from the immobiliser as you don't know who has the other key(s). I think it unlikely you'll have any issues with someone taking your car using the potentially missing key(s) but better safe than sorry.

FYI, I think the member Colin was referring to is actionman39

[Huskoda]

Yeah, I'd be more bothered by who does have the second key rather than why I don't.

 

Its odd they would accept it themselves without the second one. Or maybe they're just playing games and want to see if you'll pay for it.

[Its me]

Check used car lots up and down the country, 20% of cars this age only have one key, it would annoy the hell out of me but it's a reality

Regards all

Juan

Sent from my iPhone using my thumbs

Edited 28 April, 2014 by Its me

[actionman39]

Check used car lots up and down the country, 20% of cars this age only have one key, it would annoy the hell out of me but it's a reality

Regards all

Juan

Sent from my iPhone using my thumbs

trust me it will be a lot more than 20%

[actionman39]

Markymarc

 

if you don't get anywhere getting a 2nd key sorted then give me a shout. I get around the Midlands a fair bit so i'll probably be near you at some point over the next few weeks. I can easily supply, cut & program a new remote to your 07 Octavia as well as delete from the immob any keys that aren't present