My satnav Columbus can't find my current location. Therefore I can't navigate. Is it broken? Got my car today. Ordered from factory.

Thanks in advance.

The woman in the box says "The guidance system is inactive"

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Edited 9 January, 201511 yr by Suprc

The first thing you need to do is check to see if it is picking up any satellites. To do this press the 'Nav' button, then 'Position' and at the bottom of the next screen it will show how many satellites it can see and how many it is using. If it doesn't see any either the shark fin arial needs replacing, or the lead is not correctly in the arial or rear of the nav unit.

If it see satellites but still doesn't know where it is maybe it needs recalibrating by your dealer or a new unit.

 

As you picked it up today the dealer should have checked it over before delivery so I'd take it back tomorrow.

 

Edit: Have a read of this, same message as yours. It seems it needs coding by adding 00 to the 'Nav 37' coding, about half way down this page. As above go back to the dealer tomorrow.

 

http://www.sciroccocentral.co.uk/forum/viewtopic.php?f=25&t=17080

Edited 9 January, 201511 yr by cnc

The Bluetooth works fine for me, it's just the navigation.

There are no satellites found, 0/0.

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Edit; "No fix" it says..

Edited 9 January, 201511 yr by Suprc

The Bluetooth works fine for me, it's just the navigation.

There are no satellites found, 0/0.

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Edit; "No fix" it says..

Sounds like it needs coding and resetting. A trip to the dealer is needed.

Will look into that tomorrow. Thanks

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It sounds much more like a broken GPS antenna. This seems to happen quite often. The cause is always water entering the electrical circuits in the antenna. Somehow the seal is not very well designed.

I'm hoping for it to be a software/coding problem.

There would be lots of fuss replacing the gps antenna or unit, wouldn't it?

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Yes, officially it requires the removal of the complete headlining... But some dealers say they can do it without complete removal, but need at least two persons. So it's not a very easy job.

Yes, officially it requires the removal of the complete headlining... But some dealers say they can do it without complete removal, but need at least two persons. So it's not a very easy job.

Will there be any creaks and sounds from the roof afterwards? Is it even necessary to get the gps to work?

GPS vs sound/creak from the roof? [emoji53]

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You need to establish if there are any sats in your position with another tom tom before you rip the car up

Should the Škoda logo show up every time I start the car/columbus. Because it doesn't...?

Should I keep the nav on for 30 min or so?

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The unit only shows the start up logo after it's fully gone to sleep. So if you've left the car for a few minutes or suchlike then it'll just wake up again in the state it was before.

If I leave it in afternoon and get to it again in the morning the logo doesn't appear.

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If I leave it in afternoon and get to it again in the morning the logo doesn't appear.

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You are aware that the sats won't be stored each time, as you get in the car and start it the gps will have to re-locate the sats before the system will work, this can take 5 minutes or longer from starting up as a gps fix has to be established.

If I leave it in afternoon and get to it again in the morning the logo doesn't appear.

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It should do in that case. Something sounds dodgy.

It should do in that case. Something sounds dodgy.

Do they install any software in non-english speaking countries before delivering the car to customers? Maps etc? I'm located in Sweden.

Did they do something wrong at dealers?

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The software is the same, and there's a selectable language pack installed with the software. Swedish is a supported language so it should be okay. The maps are not affected by the language selected.

You are aware that the sats won't be stored each time, as you get in the car and start it the gps will have to re-locate the sats before the system will work, this can take 5 minutes or longer from starting up as a gps fix has to be established.

Mine picks up its location instantly, by the time you get in and the Columbus system has started up it knows where it is, unlike a TomTom or Garmin etc.

Mine picks up its location instantly, by the time you get in and the Columbus system has started up it knows where it is, unlike a TomTom or Garmin etc.

My experience also. Sometimes navigation needs 30 seconds if I jump straight to navigation screen after ignition-on.

You are aware that the sats won't be stored each time, as you get in the car and start it the gps will have to re-locate the sats before the system will work, this can take 5 minutes or longer from starting up as a gps fix has to be established.

This isn't relevant really. The unit never finds any satellites. The OP was also asking about the start up logo which doesn't appear to be showing as it should when it boots up from cold.

Ok without wanting to get into silly spats but the first post clearly states his Nav ain't working, the logo issue is mentioned later,

 

All sat navs are GPS and rely on sats to establish their position,

 

Has anyone thought just because in Birmingham there are plenty of sats to pick up but this fella may be in a remote part of Sweden where the coverage isn't so good? very much like mobile phones do in the smallest of dead spots.

 

If you can get Sweden up on it even though it won't locate you, scroll to your position roughly on the zoomed setting and set that as your home location, it may well run on it's own then without sat assistance if you give it a start point, hth.

Edited 16 January, 201511 yr by Supurbia

Sweden is very well covered with satellites, no problem with that.

Ok without wanting to get into silly spats but the first post clearly states his Nav ain't working, the logo issue is mentioned later,

 

All sat navs are GPS and rely on sats to establish their position,

 

Has anyone thought just because in Birmingham there are plenty of sats to pick up but this fella may be in a remote part of Sweden where the coverage isn't so good? very much like mobile phones do in the smallest of dead spots.

 

If you can get Sweden up on it even though it won't locate you, scroll to your position roughly on the zoomed setting and set that as your home location, it may well run on it's own then without sat assistance if you give it a start point, hth.

The satellites usually orbit between 200 to 400 miles above the earth, hopefully there aren't any in Birmingham.

The satellites usually orbit between 200 to 400 miles above the earth, hopefully there aren't any in Birmingham.

Could've been getting confused with the planetarium in Birmingham? http://www.birminghammuseums.org.uk/thinktank/highlights/planetarium

Ok without wanting to get into silly spats but the first post clearly states his Nav ain't working, the logo issue is mentioned later,

 

All sat navs are GPS and rely on sats to establish their position,

 

Has anyone thought just because in Birmingham there are plenty of sats to pick up but this fella may be in a remote part of Sweden where the coverage isn't so good? very much like mobile phones do in the smallest of dead spots.

 

If you can get Sweden up on it even though it won't locate you, scroll to your position roughly on the zoomed setting and set that as your home location, it may well run on it's own then without sat assistance if you give it a start point, hth.

 There are plenty of satellites available (even in Sweden). It's not a matter of the unit taking a long time to find its location every time it boots up (which is where the boot up logo fault is mentioned as a possible parallel problem), it's a problem that it's not finding any satellites at all, and it's been a week now.