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Lightcliffe Skoda - Halifax


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Originally posted by 4X4Octavia - Fri Apr 2, 2004

Offered me a good (relative) price for my 4x4 Octy against an ex-demo superb 1.9td elegance. When I collected the car (I live in Sussex) I found some damage that was previously unseen. I took delivery of the car which, when I was ready, they collected on a flatbed, repaired and returned it. They even serviced it!

Superb Service for a Superb service!

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  • 6 months later...

Having bought a fabia Tdi elegance estate from them for my wife i then bought an Octavia Tdi L & K estate for myself 6 months later.This is because of the excellent way they do business. When it is time to buy my next Skoda i will be back to them again. My local Skoda show rooms are not in the same customer relations league as 'Lightcliffe Skoda' in Halifax

I live in Loughborough (Leicestershire) which is 102 miles away

:thumbup:

cc_7up

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  • 3 months later...

Had some warrenty work done by them a few weeks ago for a faulty wire.

They had the car a couple of days as it was a matter of spending time fault finding.

Free Octavia TDi estate car thrown for the 2 day my car was in. Fault fixed. Very friendly and incredible service.

RECOMMENDED :thumbup:

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  • 4 months later...
  • 4 weeks later...
  • 1 month later...

I live just up the road from the showroom and I've been in a couple of times to look at Fabia vRS's and they've been nothing but ultra helpful. More than willing to answer my questions, talk to me about the car - its good points (can't remember any bad points!).

For my last car I didn't buy from a specialist dealer (and I regretted it) but I can guarantee that when the time comes in a few months to go and get me a vRS then I'll be putting my money their way...

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  • 4 weeks later...

Took car in on Feb 16th due to what appeared to be an oil leak, diagnosed that there was a leak from the Turbo, which would need to be replaced. "we'll order the part and ring you when it arrives"

March 1st - I ring the dealer "Oh yes the we have the part, when do you want to bring the car in" Question is when would they have got around to ringing me, I did ask what date the part arrived but the person was unable to tell me!

Car was bought new from Lightcliffe's Huddersfield Branch at the end of December, and I found their customer support to be A1 but so far I am disppointed with the Halifax branch.

MAPGO

:confused:

New turbo now fitted - took a full day for garage to fit as apparently there is alot more to strip down on the 4x4, but no complaints as loan car was supplied - so no excuse for taking a day off!!!

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  • 2 months later...

:thumbup: Purchased a 54 Plate Octavia II 1.9TDI Classic about 6 weeks ago, and was very happy with the price, deal & trade in value for my old Honda (99 Civic).

Had a few teething problems - coolant leak (replacement radiator) and bonnet release catch (replaced) which have both been rectified under warranty without any quibbles whatsoever.

The radiator leak could only be picked up when driving (30 mins pressure test showed the tiniest of leaks when you were really looking for it).

The sales and service staff have always been fantastic- even with the five year old (child) in tow and the courtesy cars have been Ok (for a 1.4 petrol - boy do you get used to the diesel torque quickly).

Happy to recommend them to anyone (and have done numerous times already) and will go back when looking to upgrade again even though they are not my closest dealers.

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:thumbup: Purchased a 54 Plate Octavia II 1.9TDI Classic about 6 weeks ago, and was very happy with the price, deal & trade in value for my old Honda (99 Civic).

Had a few teething problems - coolant leak (replacement radiator) and bonnet release catch (replaced) which have both been rectified under warranty without any quibbles whatsoever.

The radiator leak could only be picked up when driving (30 mins pressure test showed the tiniest of leaks when you were really looking for it).

The sales and service staff have always been fantastic- even with the five year old (child) in tow and the courtesy cars have been Ok (for a 1.4 petrol - boy do you get used to the diesel torque quickly).

Happy to recommend them to anyone (and have done numerous times already) and will go back when looking to upgrade again even though they are not my closest dealers.

Nice to hear.

Thought it was going down the pan last time I had dealings with them.

Must have just been the change over transition.

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I live 5 minutes away from them and bought my Octavia vRS from them new in 2004. I've been back for annual services and an issue with the front brakes squealing. They've always been great.

So I'm worried about this transition period you talk about. It's a while since I've been - is it under new ownership or something?

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  • 1 month later...
I live 5 minutes away from them and bought my Octavia vRS from them new in 2004. I've been back for annual services and an issue with the front brakes squealing. They've always been great.

So I'm worried about this transition period you talk about. It's a while since I've been - is it under new ownership or something?

Yeah, Lightcliffe has been taken over. They sold the VW dearlership at Shelf, the dealership in Huddersfield to DM Keith as they lost so much money, and Lightcliffe to a firm from Manchester. They sacked Tim from Hx Skoda and put in the manager who was in the Huddersfield branch. Bearing in mind, this is the manager that lost all the money in Huddersfield, where is leading Lightcliffe Skoda Halifax?

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i feel these have gone down the pan. the new manger is rubbish and doesn't even have the skill to return phone calls.

wouldnt waste my time or money going to lightcliffe

What have they not got back to you about?

Also is the new manger called Neil??

Ive got a few crappy really ARRHHH problems with my furby just carnt be doing with going in dropping car off for hours to find out its taken them 4hours to look at what parts they need.

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  • 3 weeks later...

Another:thumbup: for Nigel at Lightcliffe.

( no, we are not having an affair )

The Octavias service light came on yesterday, telling me it was due its 40k service.

I called in, for a price, and it was taken off me there and then, a courtesy car offered, and as a goodwill gesture, was given a 50% discount on the cost of the service.

Is that good or what?

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  • 5 weeks later...

never use them again after seeing my car being driven like it was stolen by one of the mechanics. It pulled out of skoda wheels spinning then preceded to overtake several cars very dangerously.. amazing what happens when they dont know you are watching

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  • 2 weeks later...
  • 4 weeks later...

recently had my MOT and some warranty work completed (windscreen, faulty washer on rear) and has always had great service from them...

However, as of today they are no more, as they are now a Nissan dealer, apparantely they will cotinue in the short term at least to be a VAG approved repair and service centre, but this is not likely in the longer term.

No particular reason given - "the powers that be have decided to go Nissan" was the reason given.

Mod's Note: Dealer entry amended to reflect change to Authorised Repairer only. TY for highlighting this change of status. :)

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Lightcliffe are now selling Nissans and have a nice (temporary) new sign!...

They are remaining as approved VW service / warranty work centre at present - although this may change in the future.

Not sure about DMkeith in Halifax, DMK bought the Lightcliffe site in Huddersfield some months ago, i am not aware of a second skoda dealer in Halifax (mind you i live on the other side of the pennines and only pop across to get the car serviced / looked at).

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Yeah got a letter today from Lightcliffe Halifax annoucing they are now Lightcliffe Nissan, but I could still take advantage of a 10% discount on Skoda servicing. As my Octavia came with three years free servicing not much of a selling point :rolleyes:

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