The engine in my sisters car just went bang (2009 VRS, full dealer service history), cam chain tensioner failure that resulted in the chain slipping. Valves hit pistons, bill from Skoda Aldershot for new engine = £5065

 

Skoda UK initially offered 30% good will contribution, we've managed to bump it up to 40% with a bit of arguing. That's their final offer.

 

I've posted on the Facebook page, if others that have experienced the same problem could like my post, it would be appreciated.

 

https://www.facebook.com/Skoda.uk

See posts to page, today's post at 19:41 BST

 

I don't know how successful social media will be.

 

Having spoken to CAB, our next step is to approach the supplying deal under the Sale of Good Act, citing 'not of satisfactory'

 

Thanks! 

Edited 29 July, 201510 yr by waaar

All I can see (and all I ever see for that matter) is positive comments on Skoda's Facebook page.

 

I assume they can hide or delete the less desirable complaint type comments from public view?

It's a know fault, I'd go for 100% payment by Skoda

All I can see (and all I ever see for that matter) is positive comments on Skoda's Facebook page.

 

I assume they can hide or delete the less desirable complaint type comments from public view?

 

 

Look under the 'posts to page' section, it's still there

Edited 30 July, 201510 yr by waaar

There are plenty of grumbles on their main Twitter feed, here's one I noticed:

 

 

@SKODAUK You've let me down Skoda!! My new VRS Octavia ive had for 14weeks (3 weeks in garage) needs a new gearbox!! Fuming!!#GettingRid!!

 

2009 could be outside the sale of goods act. Might be they're thinking about that.

The car was registered late August and failed two weeks ago, just under 6 years, therefore under SOGA.

 

~200 post views and no Facebook likes yet? Surprising, there must be others in the same situation.

I'm really worry about my one, same registered late August .... ehhh :/

Really sorry mate - at least you have an offer for them to take some of the responsibility which seems quite out of character - they mostly turn their back on you which is just as infuriating as it is despicable.

I guess that is the VAG policy and they can afford to lose customers.

Look under the 'posts to page' section, it's still there

 

Ah, I see it now.

 

I take it if Skoda reply we'll all get to see their response?

Really sorry to read this. Damn you Skoda :(

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Today I visited a garage (DPF problem) and I had some chat with one of the mechanics. He said that he's seeing a lot of  destroyed TSI/TFSI engines (chain problems)...

Okay so what would you suggest? Should I :

1) take my car to Skoda and pay them £1000 to get it done

or

2) take my car to some independent garage an pay them £500 to get it done

or

3) wait ...

The car was registered late August and failed two weeks ago, just under 6 years, therefore under SOGA.

 

~200 post views and no Facebook likes yet? Surprising, there must be others in the same situation.

I just looked & can't find it.  It's been buried under all the good news stories.

It's there, just need to search. 

 

I am now replying to all of their 'good news' stories, asking when their engines will fail

Ah, I see it now.

 

I take it if Skoda reply we'll all get to see their response?

Yep

Today I visited a garage (DPF problem) and I had some chat with one of the mechanics. He said that he's seeing a lot of destroyed TSI/TFSI engines (chain problems)...

As far as I'm aware the issue is with the later TSI engine ( chain ). The tfsi ( belt ) was a very robust engine. Someone correct me if I'm wrong.

The TFSI has other issues but should be more reliable in that aspect as long as the belt and pulleys are changed according to the service schedule.

It is a VAG problem it happens on all cars fitted with the same engine - see this too http://redlinespeedworx.com/2-0t-tsi-timing-chain-failure/. For the full after-care package though you also need a dealer who cant be arsed to argue the case.

As far as I'm aware the issue is with the later TSI engine ( chain ). The tfsi ( belt ) was a very robust engine. Someone correct me if I'm wrong.

Your pretty much right.  There's probably a bit of confusion as I think Audi describe there TSI engine as a TFSI.

 

I guess if you want to be really precise you'd call them by their block names - EA888 for the chain drive & EA113 (??) for the belt drive.

 

I have a 1.8L TSI EA888 (BZB engine code) and have found very reliable over the last 160,000km.  It had a faulty HPFP very early in the ownership experience and a water pump leak around 90,000km.

 

The biggest pain is the intake fouling due to direct injection

Your pretty much right. There's probably a bit of confusion as I think Audi describe there TSI engine as a TFSI.

I guess if you want to be really precise you'd call them by their block names - EA888 for the chain drive & EA113 (??) for the belt drive.

I have a 1.8L TSI EA888 (BZB engine code) and have found very reliable over the last 160,000km. It had a faulty HPFP very early in the ownership experience and a water pump leak around 90,000km.

The biggest pain is the intake fouling due to direct injection

Explained far better than me!!

I had a Golf GTI Mk6 that had the same problem after only 18 months and 15,000 miles.

 

Engine was lunched but thankfully car was under warranty.

 

Sounds like VW REALLY got it wrong with these units.

 

Thankfully my Octavia VRS gas the earlier belt driven lump.

That's why they are switching to belts on their new Tsi engines on the golf mk7 and octy mk3.

Makes you wonder why they moved away from them in the first place. They ain't perfect but belts work. Fact. !!

Makes you wonder why they moved away from them in the first place. They ain't perfect but belts work. Fact. !!

 Belts require changing and can snap, chains are meant to last the life time of a car. In this case, they got it wrong