Tough situation if the place changing the water pump / supercharger magnetic clutch did not check all 4 spark plugs and you never asked them to.

?

What was the bill for the diagnosis and then water pump replacement, 

and was that including replacing both belts?

Edited 7 February, 20206 yr by Roottootemblowinootsoot

Why would I ask them for that when they had been done last year some time. Bill was for diagnosis and water pump. No belts or anything, simply the waterpump 

 

They never mentioned anything about any belts or anything like that

Fault code should have had them diagnosing and not just going with the Water Pump and then further fault codes should have had the Spark Plugs being checked IMO / IME.

 

But then these VW Trained Technicians seem to ignore known issues and causes. 

 

It was a false economy or no saving really not replacing £40's worth of belts. Not even that actually for them.

 

http://briskoda.net/forums/topic/415178-fabia-mk2-vrs-twincharger-water-pump=part-numbers-supercharger-clutch

 

Edited 7 February, 20206 yr by Roottootemblowinootsoot

I see it is a SEAT Ibiza Twincharger with 57,000 miles.
?

Has it ever had a Software Update applied.  Early newly launched ones in 2013 required that, the software changed later 2013 and i believe another software update was available.

They fixed the waterpump and decided not to tell me that the belts should be changed with it. They fixed the problem without finding what caused the problem. That is not diagnosis, that is lack of skill and incompetent technicians. How they do not check knows issues is beyond me. How do I found which software it had. I was never told about any software or updating of it 

You ask a SEAT Maindealer with a Service Desk person with a keyboard and a phone or a tongue to check the TPI's and you ask them the Service History on the System for your car.

You ask SEAT UK Customer Services in writing as well. 

They can only know what was put on the system.

 

Regarding your Spark Plugs.

Did you supply them a year ago, or did the mechanic and were you there when they were fitted?

?

What plugs were they that were fitted?

Your unfortunate spark plug failure and the expensive consequent damage is nothing to do with the garage who fitted a new  waterpump after you reported a coolant loss.

 

Sorry to be blunt but thats the way it is, I am sympathetic regarding the expensive repairs that you face but realistic regarding the garage having zero liability.

Ask them to check the tpi’s for which issue? They were NGK iridium plugs and I was there when they put it in 

13 minutes ago, Uzayr said:

They fixed the problem without finding what caused the problem. That is not diagnosis, that is lack of skill and incompetent technicians.

 

A failing spark,plug could not be the cause of a water pump leak nor the magnetic clutch fault code.

I get that but the car was in the dealership two weeks previous to this happening. So how is it possible that the plugs can just fail and break off like that when I was told my car was fine 

So you’re saying to me that if you took your car in to the dealer reporting of your car not running right and they said it was fine and your car engine failed 2 weeks later with a 7 grand bill. It would be your fault then would it? 

@J.R.

The issue is that with a Twincharger you might not notice any coolant leak.  You get Misfires, or one or both of the warning lights, EPC or Exhaust Emissions 

& the car can go into limp mode.  

Sometimes no Fault Code there. Not enough misfires in the Cycle.  None logged. 

Sometimes it happens when in Cruise Control.

 

So it is the Supercharger Magnetic Clutch which is part of the Water Pump. Sometimes it is a leak, sometimes a corroded connector.

 

The symptoms can be the same as the one spark plug that commonly fails in 1.4 TSI / TFSI 132-136kW Twinchargers 2009-2015.

 

SEAT / Skoda / Audi & VW Technicians or even fitters should know this stuff, there is over a 20% failure rate of these engines.

OK, thanks for the info.

 

But if you put a car in for a reported coolant leak, they replace the waterpump and it leaks no more then surely they have done their job 100% correctly?

 

I just cannot see any connection between that and an at that time functioning but soon to fail spark plug.

 

If there is no recall on the vehicle for this known issue how can they have any duty of care?

The big issue is those without much knowledge on twinchargers going on what other engines require or what is basic mechanics, then worse is Trained and half trained professionals not bothering to learn anything.

Vorsprung Durch Technik.

Specialist subject for Lucifer is SEAT's.

http://briskoda.net/forums/topic/421365-links-to-lucifers-ultimate-guide-to-14-tsi-twincharger-engines

 

http://briskoda.net/forums/topic/291585-warning-on-spark-plugs-14-tsi-cave-vrs-cthecheck-the-spark-plugs

 

http://briskoda.net/forums/topic/294051-cave-cthe-14tsi-just-reply-please-if-you-have-had-an-engine-replaced

http://briskoda.net/forums/topic/353149-fabia-mk2-vrs-14tsi-replacement-engines-replaced-how-many

 

 

 

 

Edited 7 February, 20206 yr by Roottootemblowinootsoot

So if I understand you correctly a water pump leak can corrode or short out the connections to the supercharger causing loss of power, perhaps intermittently resembling a misfire?

 

Can that cause erosion of a single spark plug?

@Uzayr   

For @J.R.,s sake please.

What did the car go in for first, was it not running right or did you know there was a coolant leak?

?

After the water pump was it in because again not running right?

I am not claiming they’re related. The waterpump can be replaced fine but if you use old belts that could be stretched, it could have more consequences. And regarding the spark plugs, since when was it normal for spark plugs to do that. If they ****ed up that they broke, surely they would’ve seen some wear or damage on them if they had looked at them before they ‘broke’ 

The belts are not stretched, the issue is about breakage later. You do not have that.

 

There is another issue, Timing Chain. Tensioner.  On CTHE Engines.  Not your issue either.  There is aTPI on that.

 

**You change the plugs a year ago, did 10,000 miles since the last MOT, no idea how many since the plug change.**

 

1 Plug Failed because the NGK / OEM plugs are crap and should be at 0.7mm if the correct later plugs are fitted.

 

VW Group change the plugs used in 2011/12 and changed the Gap, reduced it and too many Mechanics get that wrong.

Too many owners fit NGK which are crap.

 

Audi Techs went to DENSO.

 

@J.R.

The fundamental design on the 1.4TSI / TFSI 132 - 136kW Engine, Inlet Manifold & Software causes 1 plug to oil and foul, and burn out valves, and the fouled plug gets cooked and the tip burn off.

NGK / VW/Audi OEM plugs worse than others might. 

Edited 7 February, 20206 yr by Roottootemblowinootsoot

the car went in first for the waterpump. It had no magnetic clutch error when it went in the first time. It came back out and I was experiencing rough running and when the aa came to have a look that’s when the magnetic clutch code was on. That’s when I took it back and they had it for two days and said everything was fine 

@Uzayr

So a pity they never checked 4 spark plugs for condition, or even if too lazy to, just the one they should knows is the issue,

 

 a pity you never asked them to be replaced, and a pity you had NGK's in.

?

Do you have the invoice for the plugs fitted, and at what mileage?

Edited 7 February, 20206 yr by Roottootemblowinootsoot

If I was to look for it I would probably find something 

Surely if a customer complains of rough running, the first port of call should be to check the spark plugs. I ain’t no mechanic but I know that’s just the basics. So someone pays just under 100 pound for diagnostics and they don’t check the spark plugs. What a ****ing joke 

I will not post more links about the known issues, but i know of various members that had the same issue and the engine was not gubbed.

 

So i take it the borescope will be deployed if not already, they will want to take the head off, and the quote is the 6  1/2 grand.

Its a bad situation.

Some have had to scrap their car or sell for parts and they had a Warranty with Skoda / Seat / VW or Audi.

Just this 1 link about

CRAP VW GROUP EXTENDED WARRANTIES AND KNOWN ISSUES, THEY KNOW YET SELL A WARRANTY.

http://briskoda.net/forums/topic/440772-nightmare-fabia-vrs-engine-replacement-needed

 

Edited 7 February, 20206 yr by Roottootemblowinootsoot