Hi 

 

Picked up my new Yeti SE Drive today and whilst I normally ignore all the add-ons offered with a new car the service offer looked like decent value for money.

 

I was quoted £8.89 over 36 months or a one off payment of £320 for three years servicing. This was based on a mileage of 11k per annum and would apparently cover the first 3 services of an annual service schedule (presumably 2 minor and one major).

 

This seems like pretty good value although I'm not sure what the cost of  individual services would be. What do people think?

 

First impressions of the car are a bit mixed. It looks good in white with the Matterhorn alloys, but it's going to take some getting used to having only 110 bhp coming from an Octavia VRS. The interior is certainly big and functional, but doesn't have the same quality feel of the VRS (a 2010 model).

 

There was an umbrella in the boot but it doesn't seem to fit under the passenger seat and the the bendy plastic thing for keeping things from flying around in the boot was not included apparently because I took the spare wheel option?

 

 

I got the service deal as part of a finance pack, If I had paid for 3 separate annual services it would have cost more.

If you have the spare wheel installed the bendy plastic thing does not fit but don't worry about that because its rubbish. 

 

Now you must post some photos of it!

Edited 2 March, 20179 yr by RickT
Spelling

Value wise it makes sense. It should also include cost of first MOT.

You could also inquire how much the "service & maintenance" option is. This includes an air-con service, brake fluid change, replacement wiper blades etc.

 

Colin

Edited 2 March, 20179 yr by eribaMotters

Hmm.. I was only offered 2 years at IIRC £190 or thereabouts. Anyway, it saved me roughly £10 by comparison to current fixed service prices and I didn't bother - might not be here next year

Just had my three year service and MOT it cost £330!! This included break fluid change, air con service and Haldex gear oil change. It would have been £370 if I'd also had the tyre gunk bottle replaced. Apparently they have a use by date and I was told mine expired in November 2016.

sometimes its better paying monthly than one lump sum 

The pros and cons of paying monthly are interesting and I discussed this with the salesman.

 

If you sell the car during the service plan period then your payments and the cover end. Theoretically you could then sell the car at just under two years old and have paid more for the plan than the one annual service you had received. Paying up front means that you can pass on the remaining length of service cover to a new owner potentially a good selling point.

 

The servicing and maintenance offer was £12 something a month, but this also seems attractive if as you say it includes the brake fluid change, aircon regas and a set or two of wiper blades. On the subject of wiper blades, I used mine for the first time this morning and they seemed rather noisy and agricultural in comparison to other modern cars I have driven recently? Perhaps it's the size of of the windscreen and blades, but in our other car (a mini) the action is virtually silent and seems more robust.

 

I guess the quote for servicing and maintenance is lower on the 1.2 than on the more complicated 4x4 models.

When I bought mine it came with 3 yrs free servicing. If it hadn't have done, I would probably have taken that service pack for £320.

On 3/2/2017 at 17:55, Horacecoker said:

Just had my three year service and MOT it cost £330!! This included break fluid change, air con service and Haldex gear oil change. It would have been £370 if I'd also had the tyre gunk bottle replaced. Apparently they have a use by date and I was told mine expired in November 2016.

Did you request the brake fluid change and the air con service as an 'extra' to what they would carry out anyway - I don't recall either being included at 30,000 miles on MY service plan which was 'free' with Skoda finance.

Warning to those on any kind of Service Plan:- to get three services in your three year period you need to ask at 10,000 mile intervals BUT BEWARE I was told that you MUST get your Yeti in BEFORE 30,000 miles clocks up or you forfeit what you've paid for.

 

14 hours ago, awfabia said:

Did you request the brake fluid change and the air con service as an 'extra' to what they would carry out anyway - I don't recall either being included at 30,000 miles on MY service plan which was 'free' with Skoda finance.

Warning to those on any kind of Service Plan:- to get three services in your three year period you need to ask at 10,000 mile intervals BUT BEWARE I was told that you MUST get your Yeti in BEFORE 30,000 miles clocks up or you forfeit what you've paid for.

 

No I didn't request anything extra. They told me the air con service should be done every two years and as my car was three years old they advised me to have it done. I consented because my brother also has a Yeti and his air con packed up after the warranty period and the bill for fixing it was astronomical, He's still driving around without air con two years later. As for the brake fluid change and Haldex gear oil change, they told me both should be done every three years. If this is the case I ask myself why it isn't part of the three year service? Why is it an extra? I can only think it's because they can advertise the three year service as being £105 when in fact it's nothing of the kind.

 

In your case I can understand why they didn't mention the 'extras'. Because you have paid for three years servicing, you wouldn't have been best pleased if they'd asked you for more cash for break fluid and Haldex oil change not to mention the air con service. It seems to me the that the service plan is a bit of a con. You get the bare minimum. What if your air con packs up out of warranty because you haven't had it serviced?

 

David    

The AC on your brother's Yeti won't have packed up because of lack of servicing. It will have packed up because of a stone holing the condenser unit. And all the "servicing" in the world would not prevent that happening.

 

AC systems do not need servicing. This is just the garage filling their pockets at your expense.

Lol.

3 hours ago, 137699 said:

The AC on your brother's Yeti won't have packed up because of lack of servicing. It will have packed up because of a stone holing the condenser unit. And all the "servicing" in the world would not prevent that happening.

 

AC systems do not need servicing. This is just the garage filling their pockets at your expense.

 

The Air Con on my old Yeti failed to work due to a fault in the pump, but the condenser radiator was complete and held it's full pressure, so I'm sorry, but that comment may not be correct.

 

And they do need servicing, as how else do you check the condition of the drive belts, seals and bearings.

Edited 6 March, 20179 yr by Llanigraham

Servicing / Inspection servicing is common, set out in Service Schedules / guidelines, as to refilling the system, then that is not clear in the 2nd year Fixed Servicing or First Variable servicing at 18,500 miles / 2 years max. 

 

But you can find it, and just ask the Service desk Employee to look it out on their screen or on paper. 

They can even hand you a copy, then it will all be clearly seen.

Unlike at present where you need them to be telling / up selling.

6 hours ago, Llanigraham said:

 

The Air Con on my old Yeti failed to work due to a fault in the pump, but the condenser radiator was complete and held it's full pressure, so I'm sorry, but that comment may not be correct.

 

And they do need servicing, as how else do you check the condition of the drive belts, seals and bearings.

 

I think you over-estimate what they actually "do" on an AC service.

I asked them to show me the list of tasks when I was offered it at my 4th service.

- check/top up level of refrigerant

- apply an antifungal spray to the condenser

- apply an air freshening fragrance

 

And apart from a few "visual inspections" that's it.

 

None of that would have prevented a pump failure.

10 hours ago, 137699 said:

The AC on your brother's Yeti won't have packed up because of lack of servicing. It will have packed up because of a stone holing the condenser unit. And all the "servicing" in the world would not prevent that happening.

 

AC systems do not need servicing. This is just the garage filling their pockets at your expense.

 

You are right about the stone, that's what they told him. Wonder why they don't try and protect the condenser unit it better?

 

They told me that when they do the air con service they also but in a dye so it's easy to check for any future leaks.

 

David

What should happen in an air-con service is the system is purged of all coolant. This is measured and typically found to show a 10% reduction in volume per year present in the system. One reason why you need a service.

The system is then filled to 100% capacity with the vehicle/system specific lubricants added. A die should also be added that can be detected in the event of a leak. Second reason why you need a service.

During normal operation the lubricants are carried around the system and lubricate the seals etc, hopefully helping to reduce leakage to the 10% norm. Third reason why you need a service.

 

Colin

39 minutes ago, 137699 said:

 

I think you over-estimate what they actually "do" on an AC service.

I asked them to show me the list of tasks when I was offered it at my 4th service.

- check/top up level of refrigerant

- apply an antifungal spray to the condenser

- apply an air freshening fragrance

 

And apart from a few "visual inspections" that's it.

 

None of that would have prevented a pump failure.

 

Well a lot more than that was done when mine was serviced, and I was there when it was done and watched it. 

They exhausted the system, put new fluid in, tested and found it was not holding pressure.

Re-exhausted and added a dye and the fluid a second time. 

Repressurised and inspected with a UV light. 

Found NO leak in the condenser rad, or any major damage to it.

Found a small leak at the compressor and that the bearing in the compressor had failed. Not an uncommon fault, I understand.

1 hour ago, Horacecoker said:

 

You are right about the stone, that's what they told him. Wonder why they don't try and protect the condenser unit it better?

 

They told me that when they do the air con service they also but in a dye so it's easy to check for any future leaks.

 

David

 

There is an updated design on the newer models (which can be retro-fitted to the earlier ones) that means the condenser is better protected.