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Windows 10 - incompatibility with older versions of Outlook ?

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Had a torrid time recently trying to create a working E-Mail account on Outlook  2010, (32) which was running under a  newly installed Windows 10 pro (64.) dual boot installation.

 

The default automatic set-up attempts to construct the account using an Exchange server. Now this worked fine when I set-up the Outlook (Using the same Office CD) on Windows 8.1 (64), which is dual booted on the same machine. But it just wouldn't set-up properly on Windows 10 - error reports stated that the server couldn't be found. It appears that  the Windows 10 set-up script injects address-line information as a prefix to the server address and that this leads to the "Server not found" error.

 

I then tried using manual set-up of the E-mail account using the Exchange Server address from the working Windows 8.1 implmentation. Still didn't work. Again, once the "Apply" key has pressed,  the script injected this prefix to the input server address and messed-up location of the server.

 

I then went on to try to install an account manually using the outlook/hotmail connector. That did't work either, even after downloading a fresh copy of the 32 bit version of the outlook connector - I later found out that Official support for Outlook/hotmail connector ended with Windows 7 ! The question arises why does the Windows 10 manual E-Mail account set-up still refer to Outlook/Hotmail connector ?

 

Similarly, E-Mail account creation didn't work using the IMAP option. 

 

Finally, I got the E-mail account to install and work properly by manually setting it up using POP3/SMTP, selecting the Outlook server and using my hotmail sign-in. Contorted, but it appears to work if you follow the POP3 instructions here:-

 

https://www.howto-outlook.com/howto/accountsettings.htm

 

Anybody else have this difficulty ?

 

 

Nick

 

Edited by Clunkclick

Why are you using the exchange account option? 

 

Should be either pop3 or IMAP for email providers. 

 

2007 works fine, so sounds like you're simply using the wrong option. 

 

Who's email systems are you trying to connect to? 

POP3/IMAP unless you have a live (aka hotmail account) in which case you can use the Exchange Active Sync option.

I was using Outlook 2010 with an Outlook.com account.

 

You can use it like an exchange account but it needs some sort of fix and integration patch. It was flaky as hell and I had to rerun the fix everytime I used Outlook.

I gave us and started using the built in W10 mail client but it's not great either. If you want more than your immediate mail you have log into Outlook.com anyway.

 

Typically for MS these days it works better on my iPhone than on their own feckin OS.

 

I'm guessing they aren't exactly committed to making this stuff work well, they want you onto o365.

3 hours ago, Aspman said:

I'm guessing they aren't exactly committed to making this stuff work well, they want you onto o365.

Now subtract the redundant 360deg, and you get "o5". Or are they actually admitting to going round in circles without making any actual improvements to the codebase?

1 hour ago, KenONeill said:

Now subtract the redundant 360deg, and you get "o5". Or are they actually admitting to going round in circles without making any actual improvements to the codebase?

 

 

Oh no! Lots of improvements to the code, well if you're in Microsoft's data mining, marketing and advertising divisions they're improvements.

 

If you're a customer, well, you're just a bank account with some useless meat attached are you not?

 

http://www.theinquirer.net/inquirer/news/3006623/updategate-latest-windows-10-build-suggest-background-downloads-are-back

  • Author

I am using a hotmail account and according to the reference in the link I posted, Exchange Active Sync, IMAP and POP3 should all work.

 

According to sources on the web, I'm not alone in this.

 

POP3 only works for me on W10 - Whereas W8.1 happily runs EAS and, from memory, also supports and runs the other two protocols.

 

The problem is that the script used by W10 during account creation, no matter what the user input is, injects the prefix "Microsoft Account/ .. " into the server address and this seems to stop W10 from finding the server. Error in a script file ?  Caused by W10 supporting its own in-built "Mail" app ?

 

 The million dollar question is "Where is the script file and can it be modified ?"

 

As an exclusive Home/personal needs user, I'm only using Outlook because occasionally I need delivery and read receipts on E-mails and, of course, that's far too "Tight" for the in-built loosey-goosey, smiley-faced, user friendly W10 mail program to ever consider supporting.

 

. . . The number of times I've mentally visualised it now, there shouldn't be any one left on the Redmond  campus with fingers to write any more code.

 

 

Nick

 

 

 

Edited by Clunkclick

  • Author
On 17/03/2017 at 14:53, KenONeill said:

Now subtract the redundant 360deg, and you get "o5". Or are they actually admitting to going round in circles without making any actual improvements to the codebase?

£79 per annum is too much for the number of times a year I currently have need to use an app with Office type capabilities. Now if there was a reduced rate for seniors. . . . 

 

N

  • Author

A bit of research and the fix is simple . . . use Powershell to remove the W10 in built package for Communications.

 

This kills the W10 |Mail app and Outlook then loads the Exchange add-in and the hotmail internet connector at Outlook start-up.

 

If you then go on to create a new E-mail account, Outlook then leads you to the automatic installation option and successfully installs the Exchange server (Which it refused to do on Friday), sets it as the default account and then downloads six months worth of E-mail traffic (Most of which you have already deleted - the downside). Outlook Reminders and Calendar work as normal and pick-up prior history.

 

https://www.howtogeek.com/224798/how-to-uninstall-windows-10s-built-in-apps-and-how-to-reinstall-them/

 

Pieces of meat 1, Corporate ******* brains nil pointes.

 

N

Edited by Clunkclick

Have you enable two step verification?

22 hours ago, Clunkclick said:

£79 per annum is too much for the number of times a year I currently have need to use an app with Office type capabilities. Now if there was a reduced rate for seniors. . . . 

 

N

 

 

If it must be office it's possible to get 0365 for about £15 with a bit of luck and digging around.

 

I've been having a fair bit of update issues with W10 recently and they do mostly appear to be problems with my Office 2010.

I'm not saying that MS are deliberately borking things but I would definitely suspect that ensuring older software versions work is a low priority for them.

You could always use Thunderbird instead of the M$ offering.  Works fine with Vista, W7, W8.1 and W10.

I'm using Outlook 2007 64bit with win10 pro 64bit.......

 

Given up at the moment trying to clean the carp out of win10 as the subsequent re-uploads/builds just reinstall....FFS!!!

 

Computer works all ok, just not as "clean".......never mind 16gb of ram & 8 cores is faster!!

  • Author

Office Home @ £9.95 courtesy of a code from your employer:-

 

https://www.microsofthup.com/hupuk/home.aspx?country_id=GB

 

Cheapest  UK private copy of Office Personal I found @ £32  pa (That's 1 x PC or Mac + 1 x Tablet + 1 x Phone, full installation + updates)

 

I think the £15 copies are Stateside only -presume they require residency (If it was just .com e-mail, I could do that)

 

 The  support for Office 2010 finally ends 2020:-

 

http://www.allyncs.com/docs/lifecyclesupport.html

 

So, I would expect, even if the  W10 updates  routinely re-load, the W10 communications package,  I should  be able to remove it using the Powershell command up to this date. 

 

When I get a nanosecond, I think'll remove the W10 mail program + other W10 crap on the tablet as well and substitute Outlook or try Thunderbird (I understand it can be configured to give delivery and read receipts).

 

Fingers-crossed, Outlook 2010 is still working fine now on W10 (With W10 mail removed) on the Desktop - what is two step verification referred to above ?

 

 

 

Nick

 

 

 

 

 

 

12 hours ago, Clunkclick said:

Fingers-crossed, Outlook 2010 is still working fine now on W10 (With W10 mail removed) on the Desktop - what is two step verification referred to above ?

 

Nick

 

 

Two step verification or 2 Factor Authentication is where you use two different things to prove who you are.

 

In general the factors are

 

  • Something you know (user name, password etc)
  • Something you have (a hardware token or mobile phone)
  • Something you are (biometric)

 

They only add up in combination. So having 5 'something you know' items is still one factor.

 

The usual scenario for 2FA is that you will have a username/password and then be requested to enter a code sent to your mobile phone by sms. Or an app on your phone such as a Google Authenticator or Microsoft Authenticator generates a random key linked to you account. MS lets you use 2FA with Outlook.com

 

2FA is a very serious step up in security and is very much recommended. It's seriously hard to break into an account protected with 2FA. And quite honestly I think the banks are negligent for not offering it for all online accounts. It should be a legal requirement.

  • 2 weeks later...
  • 4 weeks later...

Personally, I take the easy route on all the OS on my PC- I  use Windows Live. Works on XP/W7/W10 . 

Live support ends later this year. It'll then stop working 

I prefer not to have to go online with XP unless I have to .

Point of interest , what will happen next time I re install my XP, after live support ends 

Will as happens now, will XP nag about needing to be activated/ stop after 30 days .But no doubt someone will come up with a fix for that message.

fOUND THIS HACK

https://www.forbes.com/sites/gordonkelly/2014/05/27/simple-hack-gives-windows-xp-users-5-more-years-of-support/#33d3a7ee70fc

 

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135313297429b8a66b069508000b1134?s=400&d
 

Consequently the security updates that continue to be released for Windows Embedded Industry are essentially the same as what Microsoft would have released for Windows XP, had support continued. Now with a simple hack you can trick Windows Update into thinking Windows XP is Windows Embedded Industry.

 

This is how you do it:

1. Create a text document, and call it XP.reg. Be sure that the ending is ‘.reg’ not ‘XP.reg.txt.’ (check this in Windows Explorer by going to Tools > Folder Options > View and check 'Show hidden files and folders')

2. Right click the file, select ‘Edit’ and type in:

2014-05-28_00-23-18 

 

3. Save it and double click the file twice with the left mouse button which will add it to the registry.

You’re done. Windows XP will now tell Microsoft Update it is Windows Embedded Industry and automatically download and install security updates as they are released. The snag is this hack only works for Windows XP 32bit

 

nOW WILL THIS WORK OR WHAT.

 

Edited by VWD
EXTRA INFO

I'm assuming you have Live 2012.

 

The previous version was killed after an XP security update which stopped it working. 

 

I'll assume eventually the same will happen with the live 2012 suite of apps. 

Live 2012( on W7) for a while after my last MB turned turtle. No idea about XP, as I seldom ,if ever go on line with XP. Too many things to update, and I cut down on online activity when I used the dongle and have never seen the need to go on with XP. I only keep it out of nostalgia and because I've got a few old bits of hardware that run better (and faster) on the XP version of their makers software.

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