Hi all. 

 

Ive had the car 2 weeks it’s a 2016 190 se l exec and it’s got 25500 miles in the clock. Today the maxidot screen has told me that I have 700 miles to a inspection service. 

 

I bought the car from bristold street motors in Orpington from Kent who told me it has been fully serviced. 

 

Doni  I go back to the supplying dealer or ring and book it in to Skoda. 

 

Tha ks

adrian. 

I don't think it's a stupid question at all.....

 

I've read about Skoda servicing (owned mine for a week) and the car's indicating that an inspection is due in 3700 miles or 200 odd days and a full service in 300 odd days or 3900 miles (so that's going to be about 4 month's time give or take and I'll probable get both done together).

 

When I say "I've read" there's very little specific information (from what I can find) on the Skoda website who seem to want you to contact them about service plans etc.

 

Logic says an interim would be an oil/filter change and general once over to ensure brakes/tyres and other core components are in decent condition and a full service would also include brake/gearbox fluid changes at given mileage intervals on top of the "interim" items.

 

Having said that, if anyone on here could give me a more definitive answer it'd be appreciated

Perhaps it's the info covered in the 'Please Note' footnotes in: 

http://www.skoda.co.uk/finance-and-offers/service-and-maintenance/simply-fixed

 

"* Vehicle inspection: inspection of all lights, instruments, bodywork, glass, locks, battery, drive belts, suspension, steering, fuel lines, brake pads/shoes/discs, hoses, wash/wipe system, exhaust system, engine components, fluid levels and tyres."

3 minutes ago, penguin17 said:

Perhaps it's the info covered in the 'Please Note' footnotes in: 

http://www.skoda.co.uk/finance-and-offers/service-and-maintenance/simply-fixed

 

"* Vehicle inspection: inspection of all lights, instruments, bodywork, glass, locks, battery, drive belts, suspension, steering, fuel lines, brake pads/shoes/discs, hoses, wash/wipe system, exhaust system, engine components, fluid levels and tyres."

That makes sense now.......  putting aside the software updates and getting it cleaned......

 

Every 10K/12 months is an oil change, pollen filter change and general check and the next service after another 12 months/10K miles you have the same done as the previous year plus and air & fuel filter change plus the other systems mentioned.

 

If you're driving 10k miles every year your service schedule would be Interim, Major, Interim, Major etc (again, that's how I'm reading it?)

Oil service

Minor service

Inspection service

Interim Service

Major service

 

None of which do everything. Mostly all seem to be just oil/filter change and on occasion a pollen/air/fuel filter plus a look at your tyres/brakes/bulbs to see if they can sell you some other service. 

Most of these activities are now based on aircraft maintenance type schedules where failure of a item, providing it does not present a safety or economic issue, can be tolerated.  

 

I tried arguing this with F£$% when the ac pump seized and dragged down the motor to stall point and caused the power steering to fail.  I explained that their "no maintenance" or on-condition policy did not recognise the safety impact of the AC pump seizing and that at 70 MPH the outcome could have been severe.  

 

So only change/replenish consumables and mostly run to fail seems to be the plan now.  It ties in with everybody wanting to minimise running costs but flies in the face of sound engineering judgment. Specific aircraft tasks might include:

 

1. Lubrication / Servicing (LU/SV or LUB/SVC) – for the purpose of maintaining inherent design capabilities.

2. Operational / Visual Check (OP/VC or OPC/VCK) – a failure finding task to determine if an item is fulfilling its intended purpose.

3. Functional Check / Inspection (FC /IN* or */FNC) – functional checks are a quantitative checks to determine if one or more functions of an item perform within specified limits. There are three levels of inspections to determine if an item is fulfilling its intended purpose.

1. General Visual Inspection (GV or GVI)

2. Detailed Inspection (DI or DET)

3. Special Detailed Inspection (SI or SDI)

Items 1 and 2 are likely to be very limited checks and Item 3 is when there is a specific campaign.

I’ve rung the place I bought it from and he’s telling me the car isn’t due a service until December time and that it would of been serviced before hand over. I asked when specifically that was but right now they can’t tell me so I’m waiting for a phone call back. I’ve also asked when they do ring me back if I can have a copy of the service document emailed over to me for my records. 

 

My cynical cal head is telling me they probably didn’t service it at all. 

 

I may may just take it to Skoda and let them do it for peace of mind. According to the website it’s 159 quid I think. 

 

To be fair the oil does look quite clean so it could have been done. 

 

 

 

 

If it were me I’d have asked to see the service history before buying the car, but hey ho! This is one of the annoying aspects of Skoda’s service booklet - it no longer has service stamps etc, instead the service history is kept on Skoda’s computer system and/or simply by tucking service receipts into the back of the book (if done by an independent).

 

That said, one doesn’t actually have to do much to modern cars, the inspection service is mostly just that - looking at the general condition of things as opposed to any routine maintenance. Things like changing spark plugs/ diesel filter, DSG oil, Haldex oil, brake fluid, coolant etc are all “extras”. There’s not much to do routinely, no ignition timing / points, no valve clearances, no carburettor adjustments etc etc.

 

If you want to fully understand the maintenance requirements, spend 8 euros on an hour of ERWIN and download the schedule as well as, if you are a DIYer, the detail of what to do and how to do it. Modern cars are so easy to work on!

I have seen the service history the service documents are all in the hand book. It was last serviced at just over 18k and it’s now on 25k. 

 

So so I was surprised to see it asking. 

 

Bristol street motors have confirmed that that they haven’t serviced it. So it seems like they have not been that honest with me so I’m thinking of just telling them to stick it and take it to Skoda. My main priority is that it’s looked after so if it’s going to cost me a few quid to get it done I’d rather pay it then keep battening to get anywhere with where I bought it. 

19 hours ago, xman said:

Oil service

Minor service

Inspection service

Interim Service

Major service

 

Another one to throw into the mix - complimentary vehicle health check.

 

I had my first service on the new car a couple of weeks ago (oil service and service interval changed to variable plus software update for headlights under the "recall"). Cost £179. The next day they sent me an email and text linking to a secure website where I can see what was in this health check (though confusingly the email heading was "complimentary vehicle health check" and the report was headed "vehicle inspection report". Screenshot of the first bit below, but it also covered wiring, lights, tyres, fluid levels, drive belts and chains, exhaust mounts, AC, suspension, etc. From memory it runs to 3 or 4 pages or more of A4 when printed (they also gave me a printed version).

 

TBH I thought this was the inspection service (and it may well be - I'm as confused as everyone else on this) - I got a similar report on paper only the last time I took my old car in.

What I didn't expect, and think is pretty good, is that it also linked to a short you-tube video of the car on the ramp with the tyres being checked, and showed the readings for each on the digital tread reader. It started with a shot of the number plate so I knew it was my car they had filmed. Might be worth asking if this is something your dealer does too.

 

I'm the first to have a go at dealers about the sometimes shocking quality of service and poor understanding, but I have to say I have a warm and fuzzy feeling on this one. Happy to shame when necessary, so happy to praise too. It was Blade in Bristol - they seem to have upped their game significantly since the middle of last year when I was there last.

?

Does the video show a 'Full alignment check' being carried out?

 

 

Remember the important part of an INSPECTION Service or a Minor or MAJOR Service.

 

Back when there was a 'SERVICE Book',  there was a page for the BODY INSPECTION Report.

Checking the Body Work for Damage, Repairs, Corrosion etc.

Still should be done at MAIN DEALER SERVICING.

Why cars should be presented clean with 'Do not wash' signs / notes, or the FREE Wash should be before Servicing & Maintenance, 

and the car checked as you hand over the keys to be sure, No kerbed wheels before a road test / Workshop visit.

Edited 13 March, 20188 yr by AwaoffSki

2 minutes ago, AwaoffSki said:

Does the video show a 'Full alignment check' being carried out?

 

It doesn't - it's a 50 second video of the tyres being checked only. The Inspection Report shows it as having been done as per the screenshot. There has to be an element of trust in any service provision - the fact that I know my car was up on a ramp and that I can see some things were checked gives me comfort that the rest was also done. Is it misplaced trust? Who knows. The reason I mention it is that it is the first time I've had this, I think it is good and others might want to ask if they will be given similar.

 

6 minutes ago, AwaoffSki said:

Why cars should be presented clean with 'Do not wash' signs / notes, or the FREE Wash should be before Servicing & Maintenance, 

and the car checked as you hand over the keys to be sure, No kerbed wheels before a road test / Workshop visit.

100% agree. And TBF this has been the case at my dealer each time - clean car presented to them with no-wash note and no wash instruction written by the reception person into the service instructions together with anything extra I wanted (eg I wanted new wiper blades at one service with the old car). Then a walk-around with the reception person before keys handed over and any damage marked on the paper sheet and signed by both me and her. Another walk around at the end to make sure nothing happened while it was being serviced. 

 

I too miss the service book, but I'm not sure if that is just nostalgia...

I just realised my 1.4 tsi superb mk3 now says it needs an inspection service every year even when on variable servicing? Is this new and just for Skoda? (my last VW was every 2 years or 18.5k miles for both inspection and oil service)? I had first service after 18.5k miles and 13 months, second one at 37k and a further 16 months (I'm pretty sure it didn't ask for an inspection service before the oil that time round!). But now it's saying inspection service due in 98 days/9k miles which is exactly 365 days from the last service (but oil still saying 7.5k or 463 days - so up to the full 2 years). If you have to have an inspection service every 12 months what is the point of the variable servicing!? I'd note I change the oil myself in between dealer services as want the car (and turbo) to last - but hoped to only be visiting the dealer every 16 months, so stayed on variable servicing. Seems a bit pointless now? Though I am considering just ignoring the inspection service requirement (has to have an MOT every year now anyway)... 

An inspection service is a con.

 

An excuse to get you into the dealer network. If you can check your own fluids, tyre tread depths, wiper blades, lights and brake pads/discs etc. then save yourself a wasted journey.

 

Nothing is replaced, it's simply an inspection, i.e. a waste of everyone's time.

 

The more reputable dealers advise their customers to ignore it.

Ignore an Inspection Service if you want when on Variable servicing and just do your own regular 'inspecting that all is safe and dont go lots of months / miles on a pray and a wish.

 

But when the car is in at a Dealers for that Variable / Flexible Service, make sure the Body Inspection is done and on the System, 

and never allow Skoda UK to try pulling the crap they are trying that.

'No record of 'inspection's' at a Main Dealership,  so Paint / Corrosion Warranty not valid.  

 

They know who does servicing, and who never did a Body Inspection as Skoda Dealership are supposed to carry out.

It's a year since we brought our Superb( mk 3 16 reg) and it's saying it needs an inspection service.  My husband is capable of checking fluids, tyres ect. Is there anyway of resetting it so we don't have it telling us the service is due everytime we get in and out the car? Guessing it will need connecting up to PC to do this? 

1 hour ago, dolphinjo said:

It's a year since we brought our Superb( mk 3 16 reg) and it's saying it needs an inspection service.  My husband is capable of checking fluids, tyres ect. Is there anyway of resetting it so we don't have it telling us the service is due everytime we get in and out the car? Guessing it will need connecting up to PC to do this? 

 

Have a read of this