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Service Question

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Always ask Service Desk Staff for the Vehicle Report and the Health Check lists showing what is being done, 

or what has been ticked off as done.

 

Fluids checked is covered in a service other wise it is not a Service.  It should have had coolant added when at MIN.

http://skoda.co.uk/finance-and-offers/service-and-maintenance/simply-fixed 

 

Do not fill to MAX, just between MIN & MAX.    There is no 'Fill to this level.   Maybe use a marker pen and mark where you top up too, 

so you can check when cold that you have no coolant loss from now on.

 

So G13 Coolant.   Not just H2o / Deionised Water, because maybe a technician never checked the ratio/ strength either.

 

...........

If it loses coolant after you have put the level to between MIN and MAX then have it checked out, 

some cars do lose Coolant and then never again, and some have the now common VW issue, 

crap water pumps, not a recent thing, something they have had on some for decades ever since they stopped the rear air cooled engines.

Vorsprung Durch Technik.

Edited by Offski

2 hours ago, neonplanet40 said:

Just to check guys. My coolant is just under the minimum level. There does not appear to be a leak from what I can tell. 

 

I don't think this is covered in the service? How often do you guys top up yours? I would have thought it shouldn't have gone down yet. But what do I know?

 

I've topped mine up twice in 18 months when it has dropped just below the Min mark. Do it when it's cold. At this rate, the two litre jug I bought at Halfords should last me 10 years.

Variable service intervals and oil monitoring exist for the lease companies who want to keep costs down.  I have had several VAG cars on variable servicing and all have requested services at 17-18k miles.  Not mine I can live with it.

 

If it was mine I would probably do what I used to do when we owned the main family car and run it on fixed, with six  monthly oil changes and not using the long life oil out of warranty.  I would decide when it gets serviced, not the dealer.

I'm sure this has been argued about hundreds of times before but why are so few people willing to trust what the manufacturer recommends on flexible services?  Technology does move on.  VW wouldn't recommend something that is likely to damage their engines and there must have been a lot of pre-testing by VW and the oil manufacturers.  Cynics might say that they are only interested in the first three (warranty) years but I am willing to give them the benefit of the doubt.  The oil quality monitor provides some assurance anyway.  Direct from VW site:-

 

Flexible Service Regime (LongLife Service)

We recommend this service if you are likely to drive more than 25 miles a day, and if you tend to drive in the following way:

  • Regular long distance driving
  • Driving at a constant speed with minimum vehicle and engine loading, and minimal towing
  • Economical driving

This Flexible regime has been made possible due to the development of new Volkswagen engines with the latest technically advanced longlife oil. These engines use built-in sensors that continually monitor the oil quality, making it possible to enjoy reliable and confident motoring for up to a maximum of 18,000* miles or 24 months (whichever occurs first).

*Please note that all mileages are approximate as the service indicator system uses kilometres as the distance measurement.

 

18 minutes ago, plasma99 said:

Cynics might say that they are only interested in the first three (warranty) years but I am willing to give them the benefit of the doubt.

some of parts don't last even that short period

 

can you reproduce manufacturer given fuel consumption?
8.1l/100km - urban
5.5l/100km - extra urban

i can't
summer
9.5-11l/100km - urban
6.6-7.5l/100km - extra urban Easen Europe roads with speed limits 90-100kmh
8-9l/100km - extra urban Central Europe roads with speed limits 130+kmh

winter +1l/100km

The problem is that VW's inability to design and implement a reliable camchain drive cast great doubt on their claims. Plus the unwillingness to be transparent, admit problems and deal with them. Blocking warranty claims on the basis of wear and tear puts customers on the back foot and makes them very nervous.

1 hour ago, MartiniB said:

can you reproduce manufacturer given fuel consumption?

 

I take that point but unrealistic MPG figures are an aid to selling cars.  I can't think how VW/Skoda would benefit by recommending variable service intervals over fixed.  If anything it reduces potential servicing charges.  Maybe some potential customers would be attracted the brand by the longer service intervals but I haven't seen it being used as a major selling point when I've visited the main dealer.

 

I'm probably going to stick with variable service intervals.  I will take it on the chin if it goes wrong.

12 minutes ago, plasma99 said:

I'm probably going to stick with variable service intervals.  I will take it on the chin if it goes wrong.

 

I don't think anyone would challenge that - and there is no way I will go back to fixed servicing while im doing the mileage i currently do. But the original question was (paraphrased) "I'm on variable service programme and the car says it wants an oil change in 700 miles - shall I ignore it and wait 2000 miles until the inspection service is due". Ie not following the recommended service schedule. The OP has now decided to have the oil service done in line with the schedule which in my view is a good call.

 

?

Why do people not trust VW who were for 6 months in 2015 the biggest car manufacturer in the World with all the R&D testing facilities, 

the best engineers and contractors, subbies in the world, Bosch etc?

 

Because they turned out to be frauds, fined and disgraced and the scandal is ongoing.

Their issue with Long Life Servicing is they give 2 or 3 year Manufacturers Warranty and will extend that to 5 years if you pay extra.

 

Even VW have not the faith in their product to give a 7 Year Manufacturers Warranty.

 

When they have to do a World Wide Recall on the DQ200 DSG they will extend the warranty in World Regions where the courts and authorities have them over a barrel.

 

So simples really, VW are penny pinchers that have never quite sorted out door / hatch seals, Chains, belts or tensioners,

Valves, riings, scrappers, bearings, water pumps etc,  they source cheap and never learn from one new Technology to the next, they keep repeating the same old mistakes.

If they spent more on good engineering they could spend less on advertising and lawyers. Then on fines & loss of value of their shares.

 

So now we have 1.0, 1.5 & 2.0 TSI's and VW508 Oil and TDI's getting VW509  and hopefully the WLTP results they need and also longevity of engines 

for the customers buying them and not just long enough to meet the needs of Fleet / Lease drivers.

 

'Lots of pre testing and oil technology moves on, '

What was happening then when the Euro 4 and 5 TSI's were being designed, and were Castrol having an off year or 3?

http://briskoda.net/forums/topic/266114-18tsi-and-20tsi-engine-failures/?page=1 

http://briskoda.net/forums/topic/294051-cave-cthe-14tsi-just-reply-please-if-you-have-had-an-engine-replaced 

 

Edited by Offski

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