Hi Folks, My Superb was registered in Oct 2016. Currently, it is sitting at just under 18k miles.

 

I am due to service it (first service) in early June.

 

However, today an early oil service indicator came on - says it is due in 700 miles.

 

However, the main service isn't due for over 2000 miles.

 

If I ignore the oil warning and just wait for the service, do I void the warranty? I'm unsure how it has a 2-year service gap (or 20k miles) but the oil one is slightly less? Seems silly. Money is tight now, so I would rather not get the service done until it is actually due.

 

Thank you.

Get the Service & Oil Change done as required, as by the Oil Change indicator.  18,000 miles is a lot without a car serviced / looked at unless you are DIY'ing between services.

Winter has just passed obviously...

 

Skoda might have 20,000 miles / 24 month whatever comes first, 

VW have 24 months / 18,000 miles.   Lost in km / miles conversion as VW often lose so much in Translation.

http://volkswagen.co.uk/owners/servicing/regimes 

Edited 23 April, 20188 yr by Offski

Don't wait. The variable service programme works on the basis of the oil telling you when it needs a change. My understanding is that variable service programme is only for those doing high mileage (over 18k per annum for example) so it only goes back to the dealer once a year rather than multiple times. You should be changing the oil at least once a year IMHO.

Oil change indicator works on km and is set to 30,000 km max which is approx 18,600 miles. Time is set to 372 days (1 year and 1 week) iirc. To preserve warranty don't go beyond the displayed info. They can do service at same time as oil change and will reset both indicators.

 

The reasoning behind 2 indicators is probably some owners will need more frequent oil changes depending on the on board oil monitor - it is variable and could be as low as 9300 miles (15,000 km) due to driving profile.

^^^ On my SEAT 2.0TDI it is set at 20,000 miles as others can be as well. The first Service is not getting done until the near 20,000 miles which will be at about 18 months from the PDI and the miles are counting down from 20,000 miles not 18,600 miles.

I do not own it and will never see it again when it is 36 months old.

It is @ over 18,600 miles now.

The oil is a lovely tarry black colour and viscosity, the sensors must be having a bit of time off.

Edited 24 April, 20188 yr by Offski

Well I'm unsure what to do now. I booked it in for a service online but the garage rang me today and said it wasn't due a service until 20,000 miles. I told them the oil indicator was coming up saying it was due in 700 miles. They said this was incorrect and that the company I bought it from must have set it wrong. I asked would the warranty not be void if I ignored it. They said no as long as it was serviced on scheule (ie 20000 miles).

 

Thought's? 

1 hour ago, Offski said:

 

I do not own it and will never see it again when it is 36 months old.

It is @ over 18,600 miles now.

The oil is a lovely tarry black colour and viscosity, the sensors must be having a bit of time off.

 

Which is why buying an ex lease/PCH/PCP car is often not a good idea.

Or ex Motability, 1 registered keeper, who knows who or how driven....

 

neonplanet40, 

is it a car you own?   if so i would get the Oil / Filter changed.

23 hours ago, neonplanet40 said:

Well I'm unsure what to do now. I booked it in for a service online but the garage rang me today and said it wasn't due a service until 20,000 miles. I told them the oil indicator was coming up saying it was due in 700 miles. They said this was incorrect and that the company I bought it from must have set it wrong. I asked would the warranty not be void if I ignored it. They said no as long as it was serviced on scheule (ie 20000 miles).

 

Thought's? 

Did you buy the car new? If not, are you sure this will be its first service? Sounds like a daft question, but it may be (if you bought it second hand) that it is actually on a fixed service schedule and is due its second service, the first having been done at 10,000 miles, before you got it. It's more difficult to tell now that the paper service schedules have disappeared and been replaced by computer records. Worth checking with the dealer - they should be able to pull up all records. If it is actually on a fixed regime you are golden - the oil will only have 8,000 miles on it and no warranty issue - well worth avoiding spending the best part of £200 for the cost of a phone call.

 

FWIW my understanding was always that fixed means 1 year or 10k miles, whichever comes first, and variable means 2 years or when the oil service warning goes to zero, whichever comes first. I am on variable, but only because I would be back at the dealer three times a year for oil changes otherwise.

 

 

The car was bought 1 year old. It is on a variable service plan. As far as I am aware, no service has been done previously. Unsure about oil, I guess not.

 

The garage cancelled my service request. Told me, according to their data, nothing is needed until 20k miles......

^^^?

Are they paying for the service, or is it on a service plan?

 

You chose when you want to employ them to service a car, or is something else going on?  

 

Who at the garage cancelled it, a Service Desk employee / Service Manager,  a person on a phone with a SVQ in keyboard skills / customer services / up-selling?

I should rephrase. They talked me into cancel it as they say I don't need it. It was the store manager who told me it didn't need to be done.

 

But your right, I can just ignore them. 

You decide. 

 

They know jack Sh!t as it could have been a nutter turbo barsteward that drove the car before you did, someone like the store manager that never checks oil until a warning light shows, maybe not even then, or they open the bonnet for 30 seconds and the light goes out for 60 miles, 

not that they might know that.

20,000 miles without an oil change? I'd change it myself...

11 hours ago, freelunch said:

20,000 miles without an oil change?

 

that is TDI's philosophy - save 0,035€ on every km and add anything extra

 

TSI oil change have made after 6;10;10;10;8 kKm
DSG after 40 kKm
 

^^^ 

TSI Engines benefit from Fixed Servicing and not using Long Life Oil IMO, 

But if you are servicing to those km and that is not miles that is a lot of oil / filter changes.  Overkill IMO.

Money wasted with modern oil & filters unless you are in extreme environment conditions and using the car for track use.

 

& Do you really think that it is worth changing the DSG oil at 40,000 km (25,000 miles)

rather than at Audi's schedule of 61,000 (38,000) & VW / Skoda / SEAT's 64,000km (40,000 miles)

 

The Main Dealer charge for that is £179 in the UK, so a lot onto service and maintenance costs for a high mileage driver.

http://skoda.co.uk/finance-and-offers/service-and-maintenance/simply-fixed 

Edited 26 April, 20188 yr by Offski

^^^

oils lose their properties, long exchange times are for faster wear and tear of parts
if car is your's, services must be made for 30% shorter intervals than reglamented

which are maximal intervals and calculated just to avoid problems with in warranty period
 

safe intervals for engine are

4-6 kKm for first change, to remove running in created particles

7-8 kKm for Urban only (engine reached 300 working hours)

10-12 kKm for Highway only

I must remember all that, especially since i still run cars with automatic gearboxes one built in 1999 and another built in 2003.

 

When i served my time as a mechanic Diesels had Oil changes at 3,000 miles and petrol's at 6,000 miles, 

but that was over 4 decades ago and these were multigrade oils & others.

We serviced peoples cars before they set of on their holidays or the likes. Or they changed the oil & serviced them, 

fitted new plugs and points on petrols.  Turned the air filter housing around come winter time.

Petrol was Unleaded and Diesel was called DERV.

Edited 26 April, 20188 yr by Offski

Currently booking my car in for a service. Rather be safe than sorry.

 

Also, was checking the screenwash today and the coolant tank is below low. Do these cars not have a warning for this sort of thing?

 

When booking online this is the list to choose from. However, I am on a variable service so unsure which to pick for my first service. Is the 1st service enough? ALthough, there isn't much between teh 1st and 2nd service - other than a higher price. 

 

1st Service		1st Service	1st Service – for ŠKODA’s 12 months / 10,000 miles If your ŠKODA is on high annual mileage (above 10,000 miles) and on a variable service regime, please contact your ŠKODA Retailer for a quote. Oil change service includes: • Oil & filter change (premium synthetic oil) • Car software updates from ŠKODA's database • Re-set service interval display • Wash and vacuum • Car serviced to ŠKODA's specific recommendations and requirements • Using specialist equipment and ŠKODA Genuine Parts covered by a 2 year warranty • Completed by ŠKODA trained technicians "	£179.00
	2nd Service		2nd Service	2nd Service   2nd Service – for ŠKODA’s 24 months / 20,000 miles If your ŠKODA is on high annual mileage (above 10,000 miles) and on a variable service regime, please contact your ŠKODA Retailer for a quote. Inspection and oil change service includes: • Oil & filter change (premium synthetic oil) • Visual Health Check and report – inspection of all lights, instruments, bodywork, glass, locks, battery, drive belts, suspension, steering, fuel lines, brake pads/shoes/discs, hoses, wash/wipe system, exhaust system, engine components, fluid levels and tyres • Car road test – which includes checking steering alignment, clutch and braking operation, engine performance, suspension noise and driving controls • Car software updates from ŠKODA's database • Replace pollen filter, if required. This is determined by the ŠKODA's service regime specific for your car • Re-set service interval display • Wash and vacuum • Car serviced to ŠKODA's specific recommendations and requirements • Using specialist equipment and ŠKODA Genuine Parts covered by a 2 year warranty • Completed by ŠKODA trained technicians	£249.00
	Air Conditioning Refresh		Air Conditioning Refresh	Air Conditioning Refresh Air Conditioning Refresh   Your air conditioning system can become full of bacterial and fungal contamination. A refresh treatment disinfects the evaporator and air ducts safely and effectively. Bacterial build-up in the ventilation system not only smells bad, it leads to poor airflow. The benefits of having your air-con refreshed removes any bacteria and bad smells from the system, leaving the air clean and fresh. Completed by ŠKODA trained technicians	£29.00
	Brake Fluid change		Brake Fluid change	Brake Fluid change Brake Fluid change   Brake Fluid change for ŠKODA's 3 years old - Then recommended every 2 years.	£54.00
	DSG Gearbox Oil change		DSG Gearbox Oil change	DSG Gearbox Oil change DSG Gearbox Oil change   DSG Gearbox Oil change. Servicing your DSG Gearbox (6 speed) every 40,000 miles is one way of keeping your ŠKODA healthy. Your DSG gearbox is an important part of your ŠKODA, and by making sure it's regularly serviced you’re making sure your ŠKODA has a longer and healthier life. We’ve got all the latest ŠKODA diagnostics kit, DSG oils and ŠKODA Genuine filters to make sure your gearbox maintains its seamless shifting and transition of power. Bringing it to us also means that you get a ŠKODA expert doing all the work, and you keep your all-important warranty valid, ensuring complete peace of mind and avoiding any costly repairs.	£179.00
					£69.00

 

 

Great call Neonplanet. Unless you have reason to believe the pollen filter etc needs doing, I'd personally go with the first service, especially if money is tight. You'll likely be stung for the more expensive service next time anyway, and the main thing is to get fresh oil in it. Save the £70 in case they find anything that needs doing.

Is it worth getting this:

 

Service plan – Over 1 year old cars

Available from just £21.50 a month* (or a single payment of £387.00)

This service plan covers ŠKODA models aged between 1 and 8 years old.

The service plan includes a maximum of:

• 1x Major Service
• 1x Minor Service

 

I am unsure how it works though? For £379 I get both services mentioned above? OR only the one/ones the car would need over the next 18 months?

Hmmm, it states: " All cars must be set to time and distance servicing."

 

Prob not for me. Mine is on variable and I do about 16k mileage a year.

On 24/04/2018 at 18:10, Offski said:

Or ex Motability, 1 registered keeper, who knows who or how driven....

 

neonplanet40, 

is it a car you own?   if so i would get the Oil / Filter changed.

 

The Superb mk2 we just swapped for the Mk3 was motability (the Mk3 is also motability). We had it since new. It was serviced as per schedule and driven like a normal car (damage is payable if not standard wear and tear) so why not buy an ex motability car?

 

They are only just 3yrs old fully serviced and will likely have had any defects fixed under warranty and at no expense spared for anything not covered by warranty (ie main dealer).  The only thing about motability I’m not impressed by is having to use Kwik Fit for tyres!

 

they only have one/two drivers from the same lease... 

Because you could get one that i have had, thrashed all the time and the first Oil / Filter Change at 20,000 miles.

But then it has been drinking oil lots since new so really it has had lots of fresh oil.

 

No they do not only have one or 2 drivers from the same lease, they might have had 3 named / insured drivers at anyone time and carers as named drivers can change lots in 36 months.

 

I was not being serious really on not a Ex Motability car, but like any car, think on because you have no idea how they are treated, 

and Flexible / Variable Servicing means not much is done in 3 years.

 

When i first had my disability i used to buy Ex Motability cars, that was when you got a list of Minis.

Been buying the odd one ever since at auction.

In the Old days the Dealers used to get a buy back option, that was back in the days of 12,000 miles a year allowance,

and before the Banks Financial Crash and many changes in Motability Finance and now Motability Operations.

 

PS

As to 'Likely' to have had any defect fixed under warranty and at no expense spared for anything not covered by warranty (ie main Dealer.

You would assume so, hope so, hope that manufacturers warranties cover finding major faults and repairing them.

In an ideal world that happens, in the real world not always, and not always are faults picked up on or repaired at any cost.

Edited 29 April, 20188 yr by Offski

Just to check guys. My coolant is just under the minimum level. There does not appear to be a leak from what I can tell. 

 

I don't think this is covered in the service? How often do you guys top up yours? I would have thought it shouldn't have gone down yet. But what do I know?