1 hour ago, lol-lol said:

Would get another Dacia in a heartbeat, probably a Sandero with the SCE engine just for the town hops rather than use the Octy that needs a few Kms to warm up.  Hopefully off the same dealer ie Savilles though second hand Dacias seem to be quite rare or go really quickly due to their unparalleled value. 

 

 

There was a Stepway next to the Mini I bought. I thought it was too expensive for a used, actually I think most Dachias look expensive used. Salesman said they fly off the the forecourt but agreed with me they seem a bit expensive for what they are. Good for the first owner though. TBH Dachia seem to be of a rare breed that is best value new.

5 hours ago, Aspman said:

 

There was a Stepway next to the Mini I bought. I thought it was too expensive for a used, actually I think most Dachias look expensive used. Salesman said they fly off the the forecourt but agreed with me they seem a bit expensive for what they are. Good for the first owner though. TBH Dachia seem to be of a rare breed that is best value new.

 

Dead on.  Great for trading them back though.  Always worth looking at the actual market value of cars before even thinking of taking the "give back" option with PCP.  Doing so I got about 25% more than the balloon payment so much many hundreds of pounds plus have not had a car payment to make for a couple of months now, win-win.

 

Dacia, in many ways, is what Skoda was back in the nineties, shame the dealer network is not as it was then !

 

 

On 6/2/2018 at 17:52, lol-lol said:

 

Listers Group, both Audi and VW, I found dismissive and snooty.

Nice to deal with proper nice dealers like the Mini dealership and the local dealership that was Skoda, and then Renault, but now dealership tend to be mainly the big franchises their customer service is very poor compared to the family firms.

Combined with the huge rise in RRP of cars ie one needs to negotiate a massive discount to avoid losing a third of value in first 18 months, makes whole experience a trial.  

Happy to buy nearly new and avoid higher road tax and to get huge discount compared to unrealistic new values. Weird to go to the showroom and see diesels at a lower price than petrols for the same mileage and spec!

Listers- both good reviews and bad. Good- when I took Furby in for a cambelt change, although I was glad that I'd had a quote from Ally at Unit 18. Once I mentioned the quote from unit 18, the dealer price tumbled. Bad a few months later when a return fuel pipe developed a leak. Cure was a new set of pipes . Cost circa £160 with same for labour. SIL found me a similar bit of pipe from an old bike and I visited TPS, to find VAG remedy- "flexible fuel pipe cut to length"- cost 50p. But after buying Furby, I had door seal problems and visited a local ( now deceased Skoda dealer) . I also had a rear washer problem. Washer problem was done on the spot as a courtesy gesture, and seals done no quibble under warranty. Same reception at another local dealer spares place. I was looking to source the parts to upgrade car to central locking. Spares lad couldn't help, much as he tried as my model didn't show on list , and the models with central locking were uncertain. Sadly this small almost family dealer attitude has gone to be replaced by the "Ferrengi " style of car dealer, where only profit counts.

Then I hark back to car before Furby -an Astra. I'd had two problems. First one was a sticky indicator, which intermittently would not flash. Parts manager found relay, took it out and tapped it to release stuck contacts, with the advice that if the fault returned often, then it's time to change the relay. Not good for spares sales, but good customer PR.

Month or so later, I had a misfire ,which cleared with an engine management light coming on. Visit to local Vauxhall dealer- test £60 ,and no ,it wouldn't be covered by warranty. Called out AA, and fault was down to misfire on a plug. Plug removed ( turned out to be one of the small ones, which I'd had problems on before on early Vauxhall engines ) ,but plug was clear.

Edited 4 June, 20188 yr by VWD

On ‎01‎/‎06‎/‎2018 at 09:33, 2SkodaFamily said:

I suppose this is the same with all manufacturers, but this happened to be with Volvo....

 

Short version.

Agreed a lease on a new XC60 for business use. Local dealer locates a "spare" (i.e. unsold) car at another dealer 90 miles away. This was good news, as I certainly didn't have three months to wait for a new one to be delivered.

 

Fast forward a week, and my dealer was scouring the country for an available car that would be released by the dealer that possesses it. It turns out that dealers will not release stock to other dealers even if an order has been placed. From my perspective this sounds a lot like "I can't sell you this car you want, in case someone else wants to buy it"

 

I've a very low tolerance indeed for this sort of nonsense and horse trading. I cancelled the order and told Volvo UK about this via Twitter, and surprisingly they didn't seem at all bothered. I guess with a huge waiting list for the new XC40 they don't care....

 

Anyone else experienced something similar?

 

Aside from the obvious arrogance (of some Dealers), I'd imagine that they didn't want to release the car, as the other Dealer would then be loosing out on commission (only a guess mind!)

 

Car Manufacturers / Dealers who have this "can't be bothered" or "take it or leave it" don't deserve to retain their Loyal Customers, nor do they deserve new customers (in me own humble opinion!)  

have you ever wondered what they talk about each time the salesman pops into the sales managers office for 5mins each timebut still comes back with a crap deal?

On 01/06/2018 at 09:33, 2SkodaFamily said:

I suppose this is the same with all manufacturers, but this happened to be with Volvo....

 

In my experience Volvo dealers are load of muppets that should be eradicated.

 

In 2013 we went to look at the newly introduced V40. Asked if they had a petrol to drive and they said they only sold diesels, no one wanted petrols. Bought a Seat Leon petrol, the delaer was happy to provide a test drive.

 

Move onto 2016. Problems with diesels in urban use was more common knowledge so with hope in our hearts we went to the same Volvo dealer interested in the V60 this time. Asked about the petrol, told we could order one but not drive one beforehand. So I contacted Volvo, they said its up to each individual dealer what they had in stock but they did find me a car to try, 140 miles away. The Skoda dealer had a Superb petrol as a service loan car which was loaned to us for the morning, ordered one from that dealer via a broker.

52 minutes ago, skidpan said:

Move onto 2016. Problems with diesels in urban use was more common knowledge so with hope in our hearts we went to the same Volvo dealer interested in the V60 this time. Asked about the petrol, told we could order one but not drive one beforehand. So I contacted Volvo, they said its up to each individual dealer what they had in stock but they did find me a car to try, 140 miles away. The Skoda dealer had a Superb petrol as a service loan car which was loaned to us for the morning, ordered one from that dealer via a broker.

 

In fairness I had to drive 70 miles to find a petrol VRS to drive in 2007 the dealers were only stocking diesels.
 

But then that dealer was an arse. I offered to buy on the day if he gave me the deal I wanted, he said 'no' so I walked.

Went to dealer two and asked for the same deal as at dealer one he said 'yes' and I bought it (so I wasn't fibbing).

Week later Dealer one phones me up "Are you still thikning about the car?" Me, "No, I've bought one. Other dealer gave me what I wanted, rememebr I offered to buy but you said 'no'", Dealer One, "But you didn't give me a ****ing chance!". And then he hung up on me.

 

Laughable really.

 

 

I saw a MkII TFSI make short work of a line of traffic on the A52 in 2007. I then owned a really nice 2004 Mondeo Zetec S diesel in good nick and lowish mileage which pulled very well but liked the 'rarity' of them and wanted the extra zip of the VRS, so in Jan 2008 I drove to a dealers in York with my wife and we test drove a Skoda UK car with 6000 miles on the clock which appeared competitively priced. The negotiation had 2 problems, my P/X was lower than I reasonably wanted even though I had looked at retail prices and deducted a decent margin. I was also told that they'd made a mistake and the screen price was incorrect. It was supposedly too cheap by £750 because it had auto aircon and park sensors!  I countered by leaving immediately, saying we were going for a pizza and then home. I left them my mobile number and said if you want a sale, increase my PX by £500 to an honest/reasonable price and the screen price is what I would pay. I got a call about 30 minutes later whilst eating our pizzas, agreeing the terms, I placed a deposit and collected it the next week. Sales basics - Treat people fairly and they will buy a good product.