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Servicing Dealer or Specialist Garage?

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We have Skoda Warranty for 5 years and this is first time buying VW car.

 

How well does it go if i was to take to Specialist Garage for servicing, common sense will dictate that i will get better price and all done by the book at same time?

My advise is negotiate your servicing costs, yes you can go to an independent as long as you ensure they use the correct Skoda parts but and a big but, if you need any warranty work that will have to be done at the dealership and if the problem is borderline then you are unlikely to get any support from the dealer. I personally have always work out a price (always supply my own oil) and have never paid full price like a lot of people on here have not as well. My dealer support has been extremely good, yes occasionally they have got things wrong, that is life it is how they dealt with those problems is important. In that respect they have come out top of the tree.

Btw my warranty was for five years as well and I had my second set of new alloys just before the warranty was up.

Edited by Danny 57

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Is it a 1.5TSI?

Is it set on Fixed Servicing, 9,400 miles / 372 days?   

 

 I would get the First Service at a Main Dealers.  Just to be sure to be sure.  

  • Author
9 minutes ago, Skoffski said:

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Is it a 1.5TSI?

Is it set on Fixed Servicing, 9,400 miles / 372 days?   

 

 I would get the First Service at a Main Dealers.  Just to be sure to be sure.  

Indeed 1.5 TSI Edition done about 9k miles comming to first year ownership

 

But skoda is 20k miles or 2 years right?

Yes 24 months and up to 20,000 miles if not changed from the Variable / Flexible setting it left the factory with. So not changed at the PDI.

 

I presume since you have the 5 year warranty you own the car and are not leasing.

I would get the Oil & Filter changed if it was mine. 

Also have a 1 year old car looked over.  

 

http://volkswagen.co.uk/owners/servicing/regimes

 

Edited by Skoffski

With the 5 year warranty, I assume you own it and intend to keep it many years.

 

I agree with skoffski, get Skoda dealer to do an oil change, and inspection.

 

If you go outside the dealers whilst in warranty, might have to jump through hoops to prove it was maintained to standard before getting warranty work done.   

 

Always worth phoning the dealer for price of a job, I have found they are often cheaper than the central online list price.

 

The 2 year, 20k miles variable is a maximum, only suitable for regular long distance cruising.  Not appropriate for cold starts, short journeys, heavy loads, regular steep hills or urban use with lots of traffic lights and roundabouts.  For any of these get an oil change annually or every 9-12k miles regardless of what service indicator says.

 

Remember manufacturer only has legal liability for 6 years, and a vested interest in selling you another car as soon as possible, so have a perverse incentive not to encourage long life, and variable serving tends to result in all sorts of troublesome parts after about 80k+ miles

 

Edited by SurreyJohn

  • Author

Thank you

 

I own the car and tend to keep past 5 years 

Given the pricing at main dealers, then to be fair they're often very close to independents.

 

These fixed prices are for cars three years or older, but a lot of dealers will honour these prices for any age car. Also remember, especially on a newly launched car such as the Karoq, there will be several software updates that come through to early adopters, such as you. You won't see any of these if you have the car serviced outside of the main dealer network.

 

When you consider nothing more than the oil and oil filter is changed before 3 years / 60,000 miles (you might get a pollen filter if you're lucky), then it is difficult to compete against £99...

 

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I got 2 years free servicing so only have to pay for one that is if i don't change/trade in before 3 years

On 10/01/2019 at 06:17, SurreyJohn said:

... and variable serving tends to result in all sorts of troublesome parts after about 80k+ miles

 

It's often said but in all my years of VAG ownership I've yet to see any evidence of this.

 

VW group cars are hardly the most reliable in the world and attract all sorts of problems, so even if you were to service the car every 6mth or 6000 miles, I'm not quite sure how anyone is able pinpoint variable servicing as the cause?

 

Are you able to post up link to any information / report which says variable servicing was the cause of a particular problem?

 

In answer to the OP - as above. It's not essential but always better to have the car serviced at a main dealership for the reasons given.  If you find a cheaper quote for exactly the same service / parts from a third party, in my experience franchised dealerships will try to match it. 

 

If it's of any help, my SEAT is coming up for it's 1st longlife service in Feb. My personal opinion is 1st year service prices are a rip off but because our car is subject to short jouneys, I felt an oil and filter change was necessary. Only one SEAT garage would offer me a basic oil change rather than full service, but did so at a premium price. I had the change done by a third party (would have had Skoda do it if I'd known they offer it at £99). I was always going to have variable service carried out by main dealership but as it turns out, SEAT's quote is much cheaper than any third party dealership quote!  The car will still have a full manufacturers warranty and will still be liable for full support because as far as SEAT's records are concenered, it will have been serviced by them.

 

Hope that helps.   

No one knows for sure if variable / long life servicing is detremental.

 

What is clear is more regular oil changes prolong engine and turbo life.

18 hours ago, silver1011 said:

No one knows for sure if variable / long life servicing is detremental.

 

Well, I liked the VAG Flexible Service Guidance you posted here. 

 

From reading that, I'd say that unless you match their guidance regards the use of your car, the variable servicing regime  will be detrimental. The use of "minimum"  and "minimal" wording in the second bullet is telling. The "flexible" servicing reads more like "you can get away with this if you drive and commute on your own using motorways" rather than good advice (for a keeper car, anyways)?

 

 

Kilometres to Miles.JPG

 

 

 

It's much like smoking and living until you're 90. There will always be examples where it happens.

 

However, bring statistical analysis into the equation and I find it very difficult to believe that variable / long servicing servicing is as good for component longevity compared to the fixed intervals.

 

There are plenty of examples given where cars that have been run on variable have lived well beyond 200,000 miles.

 

Each to their own, I prefer fresh oil at least once a year, but then I tend to run my cars well beyond the warranty. If I was a fleet manager, or was running a car on a PCH or PCP it would all be around minimising servicing costs as much as possible.

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