Some of you guys might remember my 206kw Sportline had vibration while stopped and in D. Now the dealer had a chance to compare with another 206kw, the vibration is 100% there. The mechanic couldn't feel it on the other car. But at the moment, they don't know what caused it. They raised the idle rev and helped a bit, but then went back to bad again. Then they got DSG data to send to Tec team and they reset the DSG, again, didn't solve the problem. Now it's getting a new clutch and flywheel. The car only done 6000KM. I personally not very comfortable with that. I don't like my new car get pulled apart but I guess I don't have any choice. So if this doesn't work. I am thinking about asking Skoda for a new car to replace mine. What do you guys think? Is it reasonable or am I asking for too much? It's not just the vibration. It also has some noise when first start for the day. Mechanic said he thinks it's a one way valve on top of the engine that stops the oil drain down but it's not working. So they are going to replace the variator or something. Again, I don't think they know what the problem is yet. That's why everything they are doing now is eliminating things. I think it's easier for them to give me a new one and they can do whatever they want with this one. Has anyone else out there had to get a new car from Skoda? Let me know your thoughts. Cheers guys.

I've never heard that u can get a whole car replaced. If you can do that I'd defo go for it. But from dealer's side it sounds a huge huge financial loss. As car already lost its value.

As frustrating as it is you don't have grounds to reject the car. In Ireland I think three attempts at rectification are allowed before you can start talking about rejection. And even then it will be a battle. As long as Skoda are willingly trying to fix the issues then that is all you can hope for. Do keep a very detailed diary of all communication so if it does go legal you are well prepared.

It's a can of worms, and different in each country. This link gives an outline of the UK position, which is different from the position in Ireland as outlined by Stevie. I agree entirely re keeping a diary and copies of all correspondence. If you feel the dealer is not taking you seriously, I'd put a call in to your national Skoda rep (am I right in thinking you are in NZ?) All-in-all, I would say chances of a replacement are about zero so best to keep pushing the dealer to fix it.

 

I have been talking to Skoda NZ direct. Both of dealer and skoda nz are great. If they can fix it this time, that would be great. If not. Then they might have to think other options, cheaper that way for them too. I think the issue for me is that they are not sure the cause and they r just eliminating things one by one, by then it will be pretty much a new car already anyways. Here in NZ, same rules, they get 3 chance to fix it. Then u can talk about other options. Consumer guarantee act is really good here.

FWIW the flywheel replacement would be my first thought. The DSG uses a system of springs etc to balance it across the RPM range. If there is a problem with it, vibrations will result. I think the path the dealer is taking here is the right one.

 

 

 

Edited 6 August, 20196 yr by digifish