I thought the Email was a Scam so read carefully, and called my Insurer on the correct phone number and spoke with them.

 

Not some error as it is my Registration Number that is being said to have been in an accident 321 miles from anyplace my vehicle has been.

So maybe some mistake, or maybe the Private Plate that my car has on is being used on a car i traded in in 2018 and i got speeding tickets for in 2018 even though it was back on its Original Registration when it was put to auction by Scotland's Biggest Car Dealership Group.

The person that has given my Reg number can hopefully describe my vehicle, make & colour and its very distinctive features.

 

Anyway, 

the accident was on Sunday the 22nd according to my Insurers.

I have never been so please that my car failed it's MOT on the 16th and then went for work 100 yards away to get a broken spring replaced and new brake discs and calipers and the wrong parts arrived for it and it sat on the ramp without brakes or wheels fitted and was only re-tested last week on the 25th.

 

So while not worried i am left wondering what the story is over someone giving my pretty easy to remember reg number, and if possibly the car i have not had since Jan 2018 might have the same Number Plate showing.

Hopefully i will be hearing something from my insurance company.

I had a similar occurrence about 2 years ago. I could prove, by receipts where I was but the insurance company would not say where the "accident" happened only that it was nowhere near where I was. Although my insurance company wrote to the third parties insurance company for more details they did not get a reply. It took over 8 months to sort out and near to my insurance renewal date I had to phone my insurance company and after some strong words on my part they agreed to close the case as they had not heard back from the third party. As the car involved was stated as an Octavia it could have been a simple mistake in noting down the registration number. I have had no speeding or parking tickets from another car so I do not think that my plates have been cloned. 

I am a bit more curious now.

Checking the general area where it supposedly occurred a see that on Wakefield Road Huddersfield is a business that describes it's self as 'The UK's largest salvage and recycling company'.   Nothing to do with anything surely...

This happened to me a few years ago and I had a. 2 year battle to get it taken of the MIB register even though my insurance company accepted I wasn’t anywhere near the so called incident had taken place. If I hadn’t searched for cheaper renewal quote I wouldn’t have known  there was a claim registered to me as the insurance company said it had not been .Please check yours as I wouldn’t want you to have the same problems I had.

Edited 1 December, 20205 yr by dodger21

Very interesting, I await the result of this thread. Great to be able to show it wasn't you in the accident, first time ever that failing an MOT and a parts mix up actually pays off!!

@VRS_White_Hatch I do hope that my insurer gets back in touch with me, or i will be contacting them to see what the other party have said.

 

When i talked with the Call handler they asked did i have the MOT details, fail and pass and receipt.  I said why do you not check the DVLA MOT History site, which he did in a mater of seconds.

When he asked was i sure my car was not used i said it must have been visiting England on a trailer 321 miles away or with the milometer  disconnected, but the mechanic would be able to swear the car was up on a ramp and went no place.

 

That must be the easiest of claims for them to deal with and reject.

Edited 1 December, 20205 yr by e-Roottoot

I hope your insurance is not up for renewal any time soon, I agree that it has to be the most obvious claim to repudiate but I was once in a similar situation and it took me 18 months of constant pressure on my insurers to resolve. In the meantime my NCB was reduced because of a claim pending and I could not go elsewhere, well I could but with an even bigger loss of NCB and then no leverage against my insurer for them to resolve it.

 

I presume that the Shogun is your current vehicle with the personal plate, if so someone must have seen it somewhere to be able to match the reg to the vehicle or they have a bent copper or civil employee with access to the P.N.C.

Edited 1 December, 20205 yr by J.R.

The MOT info is superb, Game, Set and Match as far as I can see. Claim denied. 

@J.R.

Jan 2019 i traded in a Suzuki Jimny with S44GTW on it and the dealership put it to auction with its original reg back on SM53 HLD.

I bought it new from the dealers back in 2003, put the personal plate on and owned it all the time but had it with various family members as the Registered Keepers, just because they were.

There were 2 sets of plates and a trailer plate in the car. 1 set on when handed in and 1 set in the car and the extra plate.

 

AC must have fitted the Original SM53 HLD Plate once i got my Documents for getting my personal reg back as being mine. Only 7 days after applying.

 

The Jimny sold and then was advertised in West Yorkshire on Autotrader at a dealers and sold.  I then got speeding tickets, and threats of court, and argued with the Safety Camera People, and the DVLA and the West Yorkshire police that the car was through Arnold Clarks hands, BCA's , a Car Dealership and had a MOT someplace and had been insured and had VED on it after being changed from Disabled Class for VED.  

That carry on went on for all of the rest of 2019 & into 2020.

(DVLA said i never notified change of Ownership, i asked who they sold the VED to.)

 

Then the Jimny disappeared off the DVLA Database, i thought crashed, scrapped or exported.)  then last year it reappeared.    Maybe someone had it on a personal plate. (possibly even did a ringer.)

 

I will be interested to hear what make and model of car had S44 GTW on it when in the alleged accident.

 

 

 

 

 

Edited 21 April, 20215 yr by e-Roottoot

OK, I think that I may have misinterpreted the info and thought that the person had reported a Shogun with that reg having hit their vehicle.

 

It could be genuine in as much as someone was sideswiped by a vehicle carrying that reg or they may even have misread the plate as it made off.

 

I hope it will be resolved swiftly but as you know its not in the insurers interests to do so even when it appears clearly to be an incorrect claim, at least you know that eventually you will win, there cant be any doubt about that.

 

Strange that you have not been pursued by the Police for an alleged hit & run.

@J.R. I thought as the insurance call handler did,

someone gave a registration number and when checked that comes up as a Shogun.

 

So their description of the vehicle / colour etc will be what my insurer will need to get.  Did they give the reg number and say it was a Silver Shogun.

My car is sitting to be inspected if need be and it has no damage, replaced panels or new paint.

 

When a car pulled out in front of my Orange 110 Land Rover the driver was very lucky to be alive as my vehicle was tearing up the tar as i braked hard and wrote off his vehicle.

The corner of my passenger side bumper bent in and i left it as was.

It was J44 GTW as i had that number on a Jeep before the LR.

 

 

Edited 21 April, 20215 yr by e-Roottoot

I had a similar thing happen a good few years back with a p reg laguna.  It was on a rare 2 digit plate and the accident was in Wolverhampton.  I had never been there and and when it came down to working it out it was the fault of the police missing a digit in their notes.  Mine was P59 and the offending corsa was P592 or something. 

 

Finger crossed you get it cleared up swiftly.

I received an Email from my insurer after 8pm when they were closed so can not speak with them until tomorrow.

 

Premium exactly double last years.

I went in and looked at my Insurance online and it shows i have an 'At Fault accident' claim from November 2020. 

 

This is the Accident that neither my vehicle or i were involved in because we were not in England at the time, my van was in the garage waiting to be retested for its MOT and the mileage at the test and at the retest was only 3 miles covered.

When i talked to my insurer at the time i believed that they believed the information i gave and would not be entertaining any claim against me.

 

So tomorrow the hassle begins.

Sorted. Well hopefully.  Great customer service from Aviva.    The claim was still open but the claimant had apparently never come back with any evidence.   So NCB will be reinstated and renewal go ahead. 

That is good news and basically what happened with my false claim. The insurance company (AA) sent a letter asking for more details to the claimant's insurance company. As they had not heard anything back after a set period they closed the claim with no impact on my NCD of claims record.

AVIVA renewal popped up for Auto renewal on my van late last night.  A crazy 30% more than last year.   I went onto a comparison site, Lloyds cover was cheaper than Aviva was this year by 10%.  Signed up and paid even though it is 30 days before start date.   Went on to AVIVA site and stopped Auto Renewal and said completing this year and then leaving.     So today a email thanking me for renewing.    Long time holding on, lots of rubbish from the call handler about me renewing and the issue if I cancel.  She was told to get on her bike.  No need she is working from home.    So now nice Emails and easy to access Documents from Lloyds and crappy survey ones from AVIVA.   They were so good to deal with in the past.     Covid can not excuse everything. 

So i have an Email this morning from LLOYDS Insurance.

 

A CUE Notification (Claims Notification Exchange)  shows them i had a 'At no fault accident claim' on the 22nd November 2020. EDIT.

So the supposed accident that that prompted me to start this thread.

 

They will add this to the terms of my Policy & Premium details, or i can have AVIVA correct this, send confirmation,&  have it changed with the CUE.

 

So more messing about yet to go on with AVIVA for a while.

Phone lines should be open, email already sent. 

 

Edited 23 April, 20224 yr by roottoot

It sounds like somebody at Aviva has not done their job correctly and removed the "accident" details from CUE ( is CUE similar to MID?).

I hope that you get it all sorted out quickly and without too much effort from your part.

43 minutes ago, roottoot said:

i had a 'At no fault accident claim' on the 22nd November 2022.

I hope you didn't mean 2022 - unless you own a DeLorean time machine?

A fiasco with AVIVA and call menu and everything directs you to to doing stuff online and 3 or 4 menu choices of speaking to someone puts you back to a menu.

 

Eventually got a human home worker.

Customer Services is Cliosed, Claims are Closed, the matter is for Claims. 

The fact that in 2020 it was supposedly sorted, and then when they doubled renewal last year it was sorted puts me back in the hands of Claims on Monday.

At least i now have a phone number.  Well i have a number, that does not mean i will not end back on the Answer Machine and Menu. 

 

@Liger1956

First time i have seen CUE used. 

MID i use often. 

Edited 23 April, 20224 yr by roottoot

Larry.

What a difference between Lloyds and AVIVA.

 

AVIVA not able to deal with my Communications as it will have to be the Claims Department next week. 

LLoyds have people on the phone on a Saturday morning and very very pleasant and things are easily resolved. 

Glad you have got it sorted with Lloyds. However it still appears that you have to get Aviva to remove the spurious cliam from CUE & MID otherwise Lloyds may refuse to pay out. Good luck with Aviva on Monday. I am sure that you are well capable of telling them the error of their ways.

Glad it sorted George...   We had similar last year as I my previous insurer had, for some reason onlu known to them, entered a non fault accident on the CUE database twice!  Like you it took a bit of sorting out but I eventually got written confirmation just in case of future issues. 

I had an issue about 35 years ago. After I bought a Vauxhall Cavalier TMK 701Y I received a notice of prosecution for my car speeding in Deptford, south-east London, and at the time the car was in Dorset. I bought the car from a dealer who had purchase a job-lot of ex fleet cars all in the same number series. The note said the car involved was white and mine was blue. A very nice chap at the local police station checked on the computer system and confirmed mine was listed as blue. I can't remember what happened next, and I can't remember if I was sent photographic evidence, but my recollection was that there was a dyslexia or typing error, and the car actually invloved was TMK 710Y. I repudiated the ticket and never heard more.