Got an Amundsen head unit on 67 plate SEL 1.4 DSG that was recently upgraded by my dealer to 0478. Smartlink+ was not working and did not work after the upgrade so left it with the dealer to keep an eye out for any new bulletins from Skoda UK for further updates. CarPlay worked fine but no Smartlink+ functions. IPhone 12 iOS 14.4. Dealer also witnessed the Smartlink+ error when connecting my iPhone.

 

Last week I updated to iOS 14.4.2

Yesterday whilst waiting for my wife thought I’d have a fiddle with CarPlay  and plugged in my iPhone and was asked to activate my car again even though I had previously had my phone connected but without Smartlink+ and hey presto everything worked and I got all the Smartlink+ functions that I had previously on my iPhone Before Christmas when I first picked up the car.

 

Whilst in CarPlay I selected WhatsApp, was asked to confirm use with Siri and CarPlay locked up completely. Did a reset by holding the power button, nothing. Let the car stand for a couple of hours when I got home still wouldn’t work. CarPlay refused to do anything. Could not even use my phone whilst connected could not scroll screens. So decided to leave it. Turned off the ignition and the head unit stayed on and I could not power it off. Restarted the car no change head unit refused to power off. Then after about 5 minutes the screen went black but could hear the radio, but still would not turn off. After a few more minutes the head unit rebooted but everything was missing, radio icons, favourites, and CarPlay was still frozen. Did another power button reset and everything came back correctly except CarPlay which was still frozen. In the end I rebooted my iPhone, reconnected it and CarPlay burst in to life.

 

Such a weird situation and sequence of events that I thought I’d post here just in case it happens to anyone else.

Edited 4 April, 20215 yr by FrankNicklin

Thank you Frank. CarPlay stopped working for me on my Kamiq's Bolero unit last week, after the latest update to my iPhone software. I'll keep trying...

 

 

2 hours ago, BVMC said:

Thank you Frank. CarPlay stopped working for me on my Kamiq's Bolero unit last week, after the latest update to my iPhone software. I'll keep trying...

 

 

Try rebooting your iPhone.

Success! After a couple of reboots, it has paired. I hope this doesn't happen every time there is a software update.

 

Thank you again.

 

Brian.

0478 (SOP4) for Bolaro and Amundsen fixes a shed load of bugs for the MIB system. In most cases, it is easier to remove and reinstall your phone onto your MIB2/2.5 system will fix connect and disconnect issues. Otherwise the connectivity and Carplay will be glitchy. Most dealers are not up to speed with what to do with the MIB system, so glad you have sorted out the system.

3 minutes ago, varaderoguy said:

0478 (SOP4) for Bolaro and Amundsen fixes a shed load of bugs for the MIB system. In most cases, it is easier to remove and reinstall your phone onto your MIB2/2.5 system will fix connect and disconnect issues. Otherwise the connectivity and Carplay will be glitchy. Most dealers are not up to speed with what to do with the MIB system, so glad you have sorted out the system.

I agree. When the dealer upgraded mine they couldn't have checked it properly because that would have involved registering the car in the app for SmartLink+ to work and not all dealers will have access to iPhone and Android phones for the purposes of testing. The dealer tech guy was quite surprised when I showed him that the latest update had not worked. The reliance is entirely on Skoda doing their job to get the firmware and the apps working together, all the dealers can do is update it and assume the problem is fixed.

What with updates to the phone and updates to the infotainment system, I hope future updates go more smoothly