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Brake Discs and Wheel Bearings

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The manufacturers warranty is not relevant to the OP as the cars was sold faulty at 10,500 miles. 

A Skoda Approved Used car which was not fit for purpose as found when taken on a motorway. 

Then a software update was available that had been overlooked before the vehicle had been handed over.

1 hour ago, e-Roottoot said:

The manufacturers warranty is not relevant to the OP as the cars was sold faulty at 10,500 miles. 

A Skoda Approved Used car which was not fit for purpose as found when taken on a motorway. 

Then a software update was available that had been overlooked before the vehicle had been handed over.

A car sold with only 10.5k is not likely to be a part exchange vehicle the dealer would be obliged to carry out the full multi-point check adhering to all the standards laid down by the manufacturer. This is almost certainly a vehicle leased by a VAG employee or provided for company use and there lots of them although like all used vehicles they'll be in short supply now. These are vehicles that have to be returned to a very high cosmetic standard and are then auctioned off to dealers, often in blocks of cars. In many cases they are prepped by the manufacturer or their agent and are ready for retail. Under these circumstances the manufacturer's warranty will always apply. Some dealers will do safety and software checks however they've paid a premium price for having to do no prep work so many don't because sales never want to pay service departments.

 

The OP mentioned he noticed the braking issue on the motorway. Few dealers have the luxury to test vehicles under these conditions and a local four mile test would be very much the norm. Is the dealer responsible for defects like this, YES but they will claim on the manufacturer's warranty that applies throughout the stated period irrespective of change of ownership and sales through a dealer. IF over that then a whole different set of rules fall into place.

1 hour ago, e-Roottoot said:

but true in the less than most parts is it not?

Some can be done on the nod, and some have your agent which is the Approved Repairer acting like a gate keeper and knocking stuff back.

 

We have discussed Warranties & Extended Warranties in the past and in the most part you give some duff gen.

 

Do you work in a Skoda Dealership or any car dealership?

It's not relevant where I work or who I work for, the information (unlike yours) is accurate. What on earth do you mean by "Some can be done on the nod"? I've spent my entire life in the motor industry and approved dealers have always carried out the bulk of warranty repairs on their judgement. Parts are returned and tested and the manufacturer subjects them to stringent audits that can result in some cases I've seen of hundreds of thousands of pounds being taken back against a SINGLE dealer with a group. They have ever reason to do everything right by their customer but do nothing wrong to make them financially liable particularly when audits of for example one hundred random claims are extrapolated across all for a lengthy period. The fines are massive and can even extend to removing  a significant discount on parts that have a considerable knock on effect.

 

As for "duff gen" you have no idea what you're talking about and have an overinflated sense of self-importance or an axe to grind. A buyer of a car has so much protection a dealer wouldn't dare to set a foot wrong if seriously challenged.

All very true in your first post on this page. & they are not going to road test them on a motorway.  They might move it between one dealership and another by road. I used to drive some of those.

But the Skoda Approved Cars are sold with a premium and the checks are not really an option to just be dismissed because another might have carried them out.

 

You must never of worked in the Arnold Clark Group or Parks, or maybe you have as there are many that know exactly what goes on.

 

 

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Edited by e-Roottoot

1 minute ago, e-Roottoot said:

All very true. & they are not going to road test them on a motorway.  They might move it between one dealership and another by road. I used to drive some of those.

But the Skoda Approved Cars are sold with a premium and the checks are not really an option to just be dismissed because another might have carried them out.

 

 

Screenshot 2021-09-27 at 23.49.59.png

I have explained this already. Many of these vehicles are prepped by the manufacturer BEFORE they arrive at the dealer. The customer has every expectation the vehicle is of the highest standard but of not YOU have no right to blame the dealer who has paid a high price for a ready to retail vehicle and then make absurd claims about the manufacturer's warranty doesn't apply.

 

I've lost count of how many new cars I've had for company use and they're provided TO BE USED. There has never been a process to report back defects and unless there's a safety related issue I drive them irrespective of faults because swapping cars if mine are in for repairs is too much hassle.

 

The advertisement you show is just that, vague words that don't reflect the reality of what actually happens. In the case of the OP I hope the dealer soon sorts out his vehicle but there's no way my vehicle will for in for repairs unless essential so the very many software defects will be "inherited" by its next owner.

1 hour ago, J.R. said:

I have remachined many a warped brake disc in the past, I have a lathe, dial guage & mag base for checking on and off the vehicle.

 

Granted they are so cheap to buy these days that it's not really worth the time but olld habits die hard.

 

However it has been more than 15 years since I have measured a disc on a vehicle exhibiting the worst braking judder imaginable to find any measurable warping or run out, it has always been a transfer of pad material (probably unevenly) onto the disc surface and could be remedied by repeated heavy and intense abusive emergency stops.

 

Things have never been the same since asbestos was removed from friction materials and in my case since I stopped driving like the road was my personal racetrack, both would keep the discs & pads in superb condition.

CCM and floating disc brakes aside a dealer would need to measure and record readings for audit purposes to support a claim. I too have a lathe but with insufficient swing to accommodate many modern discs but as you say they're cheap. The early days of asbestos free pads were horrendous but most problems have been overcome by making steel discs sacrificial. 

 

Even CCM discs are not immune from judder and Brembo had a huge problem some years back because of cheap fixing inserts resulting in expensive recalls across the world.

@bytemeMaybe read back where the dealer has addressed the Op's issues.

I used to prep the vehicles for sale that were previously registered to the manufacturers and dealerships. or a random person / employee.

13 minutes ago, e-Roottoot said:

@bytemeMaybe read back where the dealer has addressed the Op's issues.

I used to prep the vehicles for sale that were previously registered to the manufacturers and dealerships. or a random person / employee.

Whatever, you claim to have done many things. I'm done with this and others can take what they want.

  • Author

The dealer rectified all the issues for me. New pads and discs front and rear, front wheel bearings, software update for MIB and engine. The car is a joy to drive now but all these things should have been picked up during the Skoda approved inspection in my opinion, still credit to the dealership RRG for sorting everything in a timely manner without complaint or charge.

3 hours ago, JFJ said:

The dealer rectified all the issues for me. New pads and discs front and rear, front wheel bearings, software update for MIB and engine. The car is a joy to drive now but all these things should have been picked up during the Skoda approved inspection in my opinion, still credit to the dealership RRG for sorting everything in a timely manner without complaint or charge.

Some people (guess who) are quick to condemn and think they know everything. As I said from the outset, this was always going to be covered.

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