Got my 6th Octavia a mk4 3 weeks ago 10.5 k miles 1.5 TSI Business. The first time I drove on the motorway the brakes were juddering and grinding. Took it straight back to the dealers, I had only had it a day and they replaced the front discs and pads. 2 weeks later the car is still juddering whilst braking and there is a whining like a wheel bearing. Back to the dealer and yes it needs front wheel bearings. In addition to this the front drivers tyre had no balancing weights and also the usual sat nav popping and dialling sos by itself etc. It also has the kangarooing from first to second. 
This is a Skoda approved car that has supposed to have been checked prior to sale and collection. Obviously someone did not check the vehicle properly! The dealer is addressing the issues without complaint but it makes be question the quality of the parts used by Skoda on assembly. I forgot to mention the rear discs are corroded too.

The disc corrosion would be out of use, parked outside in rain.

 

The rest suggests the car was not very well looked after by previous owner, and they did not bother to get things fixed under warranty, some of the stuff you are mentioning doesn’t really degrade whilst it is parked up.

 

But shouldn’t really be sold to you without being checked, and if you can spot faults in minutes, the dealer should have been able to.

 

The irony is the salesman said it was a former VAG owned car.

I'd be interested to hear if you ever get the 1st to 2nd kangarooing resolved.

 

I'm not aware of any fix yet 

To be fair the technician at the dealership investigated everything on the list I hade made including the kangarooing. He said that there is a software update that he will download when it goes back in next week. So hopefully everything will be resolved.

There was a software update TPI / workshop recall action when the car was in the dealership before being handed over to you.   So did the vehicle arrive at the dealership having undergone and 'safety inspection' that a Skoda Approved Car is supposed to get but no other checks were done like checking Recall work was done.   As a Skoda Warranty says Recalls should be carried out.    http://skoda-auto.com/services/recall-actions.      The Gov UK / DVLA recall sight has the Lack of Torque with some 1.5tsi as a Safety Critical RECALL.   That is a proper recall where Registered Keepers are to be contacted.  With Fleet / Lease cars the driver might never be contacted. 

Edited 12 September, 20214 yr by e-Roottoot

My car has been with the dealer 24 hrs. They replaced rear brakes and discs, front wheel bearings, updated the MIB software and the engine software to address the kangarooing. The front discs and pads were replaced 2 weeks ago. Not great for a 70 reg car with 11k on the clock! Still can’t fault the dealership for addressing my concerns just think it would have been better to check the car over before I took delivery.

1 hour ago, JFJ said:

My car has been with the dealer 24 hrs. They replaced rear brakes and discs, front wheel bearings, updated the MIB software and the engine software to address the kangarooing. The front discs and pads were replaced 2 weeks ago. Not great for a 70 reg car with 11k on the clock! Still can’t fault the dealership for addressing my concerns just think it would have been better to check the car over before I took delivery.

 

Did the Kangarooing fix work?

The front discs on mine have warped. I've had the car since new and only done 10k miles. Ran my Mk3 Superb for 60k miles over 4 years without front brakes needing done so I'm guessing they've cheaped out on the brake material. Tried to order aftermarket ones from Euro car parts, they have discs but they can't supply pads. I was getting desperate so even tried kwikfit and they can't give me a price because its not on their system apparently. Waiting to hear back from main dealer with a price. 

Not had chance to see if the kangarooing has been cured the dealer dropped the car off at home for me. I will see what it’s like tomorrow.

8 hours ago, 5koda51mon said:

The front discs on mine have warped. I've had the car since new and only done 10k miles. Ran my Mk3 Superb for 60k miles over 4 years without front brakes needing done so I'm guessing they've cheaped out on the brake material. Tried to order aftermarket ones from Euro car parts, they have discs but they can't supply pads. I was getting desperate so even tried kwikfit and they can't give me a price because its not on their system apparently. Waiting to hear back from main dealer with a price. 

Oughtn't that to be covered by the warranty? Nobody expects disks to need replacement in 10K miles.

 

For example, our 2015 Golf required a new battery after 23 months. Batteries are consumable so not usually covered. But VW replaced the battery under warranty since its life was considerably less that one would expect.

12 hours ago, DaveFromSydney said:

Oughtn't that to be covered by the warranty? Nobody expects disks to need replacement in 10K miles.

 

For example, our 2015 Golf required a new battery after 23 months. Batteries are consumable so not usually covered. But VW replaced the battery under warranty since its life was considerably less that one would expect.

I agree it must come under warranty after only 10000 miles.they should last many thousands of miles .never had any problems with the disks on other cars I have had in the past.

From a warranty viewpoint, brake discs and pads are a wear item and it is possible through hard use (towing, or hard braking) to wear them out in 10,000 miles.

 

So as a rule I would expect them to not cover them. The position with a battery would be different, there is pretty much nothing that you could do to a battery through usage that would kill it. If I am able to walk in and buy a battery from Halfords that has a 5 year guarantee, it would be difficult for Skoda to defend rejecting a failed one after 10,000 miles.

On 16/09/2021 at 22:52, DaveFromSydney said:

Oughtn't that to be covered by the warranty? Nobody expects disks to need replacement in 10K miles.

 

For example, our 2015 Golf required a new battery after 23 months. Batteries are consumable so not usually covered. But VW replaced the battery under warranty since its life was considerably less that one would expect.

I phoned Skoda a while ago to check. The discs/pads only get a 6 month warranty from new. I think she said it had to be under 3k miles too.

Maybe not 3,000 miles,

Brakes that are Faulty because of Material / Manufacturing are covered longer than the 6 Months / 6,500 miles that some things are limited in the Manufacturers Warranty in the UK.

 

She needs to go ask whoever she spoke to again if she said 3,000 miles.   

But wear and tear items are listed in the exclusions. 

 

 

SKODA_Warranty_Terms_November_2021.pdf

 

 

Edited 24 September, 20214 yr by e-Roottoot

A Google search on "how long should disk rotors last" will show a consensus of a minimum of 30000 miles or 50000 kms.

So any that wear out in 10000 miles seem to me to be a warranty issue.

Unless there was massive abuse.

 

Disk pads I could understand lasting only 10K.

VAG Owned.

That can just be Volkswagen Finance, so Lease / Contract,  or Ex Management, Courtesy Car, Loaner, Media car, 

generally anything from anyplace, driven by anyone.  Even just a member of the VW Group or a Dealership member of staffs relative.

 

The OP's car had the parts replaced.

http://briskoda.net/forums/topic/487625-skoda-approved-used-vehicle-check-anomolies

 

The Checks pre Approved Skoda sale are supposed to be rigorous.

They are financial, and then safety checks on a ramp if done, the car might not be driven more than on and off a transporter or around the dealership.

Servicing certainly might not happen if the Service Interval has not past or is not near.

 

So what if there was massive abuse before a pre used car is purchased, or just a driver heavy on the brake pedal?

 

Real world is that some have Skodas where the discs do not last anything like that as they corrode so badly before a year has past.

Commonly the pads which should maybe require 2 or 3 changes before the discs need replacing, the pads are supposed to be ones wearing soonest. 

 

So there is no accounting for how a car that was pre owned by who ever was driven for its early life. 

Demonstrator or courtesy car and then a fleet / lease vehicle, one registered keeper and various drivers.

 

You are not getting a Manufacturers Warranty Claim settled unless there are Defects with the vehicle or components and they can clearly be demonstrated. 

 

Instead of general google searches on the life of discs and pads on various manufactures vehicles there is Briskoda where you can search UK drivers experiences with a Skoda in the UK. 

 

 

Edited 25 September, 20214 yr by e-Roottoot

2 hours ago, e-Roottoot said:

Instead of general google searches on the life of discs and pads on various manufactures vehicles there is Briskoda where you can search UK drivers experiences with a Skoda in the UK. 

You are quite right, of course. UK and Skoda experience is the most relevant. However I find it hard to retrieve a relevant result with the search on this site.

 

However for comparison I offer this: Our VW Golf Alltrack Wagon - a very similar VAG car to the Octavia - bought in Dec 2015, required front disk rotors in October 2019 at 69000 kms. It had not previously needed either front or rear pads or rotors replacing.

It is driven 10% by me and  90% by my wife - mostly in suburban driving around Sydney.

Her previous car was a heavier, rear-wheel GM station wagon, driven under the same conditions. It required front rotors at 45000 and 105000 and rear rotors at 59000.

My previous car was a Honda S2000, a rear-wheel drive sports car. It required 2 sets of rotors for each of front and rear in the 19 years and 270000 kms that I had it.

 

 

With Mk4 Octavia and how components are after 1 or 2 years we are going to have to wait 1 or 2 years to pass really.

Like with anything out of the Manufacturers Warranty of 3 years, it needs to be 3 years since cars went on the road to find out how they get on.

Interesting times coming.  So much new tech fitted and functions and some not right from the production line and so many faulty for months and Skoda UK are waiting for results of testing owners cars rather than their staffs perks / VW owned vehicles.

 

We are at the stage that cars are going out of warranty that were bunkered for months before ever leaving the Czech Republic or other European Countries.

 

http://briskoda.net/forums/topic/497487-mk3-vrs-tdi-dsg-estate-3rd-set-of-brake-discs-warped

http://briskoda.net/forums/topic/467627-front-discs-warped

http://briskoda.net/forums/topic/462805-brake-discs-premature-wear

http://briskoda.net/forums/topic/466298-break-pad-and-disc-wear

 

 

Thanks for the linked posts, e-Roottoot. I can see a lot of disgruntled owners there. Still it seems to me to confirm that people do not expect disks to need replacing after only 10k miles and that what 5koda51mom experienced is not normal. Hence it is a matter where if it happened to me I would expect my dealer to remedy it under warranty. But maybe things, including dealer relations, are a bit different in the UK.

 

Edited 25 September, 20214 yr by DaveFromSydney

Dealers need approval and payment to replace under a Manufacturers Warranty.

 

If they try selling a used car with dodgy brakes or other components then that is more profit between what they get the car in for and what their overheads are, 

transport, valeting, and servicing or repairs which are not included in Profit which they pay tax on.

 

If an item is to be repaired or replaced because a valid Warranty Claim then the Dealership is quids in.

 

There are crap drivers about,

drivers that just hit speed bumps without slowing down or diving any sympathy to wheel bearings etc.

 

 

Buying a Used car is a lottery, but where one was used and abused does not automatically make consumables valid for a Warranty claim.

 

 

 

On 25/09/2021 at 12:53, e-Roottoot said:

Dealers need approval and payment to replace under a Manufacturers Warranty.

 

If they try selling a used car with dodgy brakes or other components then that is more profit between what they get the car in for and what their overheads are, 

transport, valeting, and servicing or repairs which are not included in Profit which they pay tax on.

 

If an item is to be repaired or replaced because a valid Warranty Claim then the Dealership is quids in.

 

There are crap drivers about,

drivers that just hit speed bumps without slowing down or diving any sympathy to wheel bearings etc.

 

 

Buying a Used car is a lottery, but where one was used and abused does not automatically make consumables valid for a Warranty claim.

 

 

 

"Dealers need approval and payment to replace under a Manufacturers Warranty." Not true for most parts.

@bytemebut true in the less than most parts is it not?

Some can be done on the nod, and some have your agent which is the Approved Repairer acting like a gate keeper and knocking stuff back.

 

We have discussed Warranties & Extended Warranties in the past and in the most part you give some duff gen.

 

Do you work in a Skoda Dealership or any car dealership?

 

 

 

Edited 27 September, 20214 yr by e-Roottoot

@byteme

I see from the post in the other thread you do deal with warranties on a daily basis.  Is that on behalf of claimants or the Warranty Providers? 

 

I fail to see your point, a person puts their vehicle in believing it has a valid claim and a master tech says that there is no valid reason for a warranty claim, 

warped discs or a water pump and the cars owners is then into a dispute.

A dealership employee tried to be a Warranty Manager, they know that the claim will be knocked back, but not if they support the claim.

as many do on a daily basis knocking back attempts at having a component replaced under warranty.

Then the owner has to get into using Independent Engineering experts etc.

Common with Euro 5 Emission TSI's like Twinchargers and DQ200 DSG's and for a decade now. 

Manufacturer Warranty Claims knocked back and also Skoda Approved Extended Warranties & also other Warranties.

Often VW fold and reach agreements but accept no responsibility on the lemons they carried on selling. 

Enough times confidentiality dealerships were required before an owner got their vehicle bought back. 

 

Or is that a figment of my imagination and never happens?

 

 

 

 

 

Edited 27 September, 20214 yr by e-Roottoot

I have remachined many a warped brake disc in the past, I have a lathe, dial guage & mag base for checking on and off the vehicle.

 

Granted they are so cheap to buy these days that it's not really worth the time but olld habits die hard.

 

However it has been more than 15 years since I have measured a disc on a vehicle exhibiting the worst braking judder imaginable to find any measurable warping or run out, it has always been a transfer of pad material (probably unevenly) onto the disc surface and could be remedied by repeated heavy and intense abusive emergency stops.

 

Things have never been the same since asbestos was removed from friction materials and in my case since I stopped driving like the road was my personal racetrack, both would keep the discs & pads in superb condition.