Hi all

 

2021 model Superb iV Estate and had very little to moan about until this happened.

 

I use a wall charger at work and a wall charger at home. Last month when I left work, I noticed my car hadn't charged. I put it down to me not turning on the power switch on the wall socket.

 

That night at home, when I plugged the cable in, the car and charger didn't "click" and start charging. Normally the green light will start flashing slowly but all I got was an orange light which then went off. The Skoda Connect app also showed some weird things (see image attached) It said it was all connected yet when I tried to start charging through the app, it said no power was going to the car and I should "contact Skoda". I use ev.energy home wall charger and on their app it was saying the car wasn't connected.

 

After ages spent unplugging, plugging, resetting, logging in and out I gave up but bizarrely, when I got up the next morning and plugged the car in, it started charging straight away. I arrived at work, plugged in and it didnt work. (AGHHHH!) I tested on a colleagues Kia electric car and it started charging straight away. Retried mine and it worked again. This afternoon after a full charge, I used about 25% charge, came back to work, plugged in and it didn't work. Five minutes later it started charging.

 

Anyone else had this? SKODA want my car in for at least a full day but it's so sporadic, I expect them to say "it was ok when we had it"

 

Scratching my head. Is it after app updates (last update was 2 weeks ago but worked fine up to yesterday) Is it after car software updates? I've also tested the 3 pin standard charge and that works.

 

Any ideas please?

 

Thanks

You can bypass the app, by pressing one of the buttons next to the cable, just after the cable is plugged in. Press the one without the clock.

The screen shot was just to show that it wasnt active

 

Ordinarilly when you plug ionto the chargere it locks and starts charging straight away, the issue now means that doesnt happen, nor does the button inside work but thanks anyway

 

Its in the garage Thursday where I'm sure it will be working perfectly when I take it in lol

Could it be your cable? There is a pilot wire that does all the communication. Unless the chargers are using tethered cables then this would not be the problem

 

John

I had a similar issue for a few days and it coincided with me changing settings on my charge point. Thought I'd messed something up but it ended up being the cable slightly pulled out of the charger (untethered). A faulty cable could be it.

Could it be a similar issue to the long term test car as mentioned in this article  https://www.fleetnews.co.uk/cars/reviews/skoda-superb-iv-plug-in-hybrid

Could be. The car is two years old now. The software updates are a joke (as mentioned) and the app is so buggy.

 

Lets see what the garage have to say tomorrow!

 

Thanks