I can't register myself as the primary user on my Enyaq after the upgrade. After login in the MySkoda app i scan a QR code that appears on the car display after selecting login in the car. After a while I get this message.  "Sorry, but something unfortunately went wrong. You are now driving as a guest. You can start your login anytime." I have retried several times with key 1 and 2 and both in the car - Same result. 

Any ideas on how to come about this ??  I would like to join Skoda Connect again 😕

Have a read of this thread, it is quite long but worthwhile.

 

I reloaded the app and sat under a phone mast with five bars showing on the LTE signal strength and it worked for me.....!

 

https://www.enyaqforums.co.uk/viewtopic.php?t=896

Thank you Phil for your input - I drove to Skoda today. A software update was missing but not visible to download in my Enyaq. Only after having factory reset the infotainment system and temporarely removed a fuse fo the lte connection, the relevant update came up to be installed, and after having reentered all my personale settings for the second time within a week (ME 3 upgade resets everything too) everything now works fine 😀

On 23/09/2022 at 14:04, HansHjort said:

Thank you Phil for your input - I drove to Skoda today. A software update was missing but not visible to download in my Enyaq. Only after having factory reset the infotainment system and temporarely removed a fuse fo the lte connection, the relevant update came up to be installed, and after having reentered all my personale settings for the second time within a week (ME 3 upgade resets everything too) everything now works fine 😀

 

#19 is apparently the MOAF
(Mother Of All Fuses)

Fuse 19. So often mentioned (and used to reset faults) that perhaps we should all wire it to a switch on the dashboard!

22 hours ago, Cotswold said:

Fuse 19. So often mentioned (and used to reset faults) that perhaps we should all wire it to a switch on the dashboard!

Or a tile on the menu…..

Thanks for giving me the fuse number for resetting the system - just in case 🙂