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OTA Update Issues

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I am writing this in case someone has similar problems to mine. I have my native language (Slovenian) set up as the main language. About 10 days ago I started getting a notification about OAA2 update. If I clicked OK, it popped up again, and on the second OK click it disappeared without doing anything. The same happened if I clicked Cancel. This happened every time I started the car. I have tried to access the update via Settings / System Information. I could find the update there. If I clicked on it, the information about it was displayed, but if I clicked Download, nothing happened.

 

Then a few days ago I changed the language to English, and then I was able to click the Download button. The update was (slowly) downloaded and installed. I then switched back to my native language and I also had to select the user again.

What's the version of the SW on your head unit ?  

  • Author

I have 1896 SW version.

It indeed could be connected to the language. For example voice commands also don't work with Slovenian language. I know OTAs and voice commands are completely different things, just gave an example. I have set my language to English from the first day so I can't really give you any feedback on that unfortunately.

  • 2 weeks later...

I received the notification for this OAA2 update (138 MB) during a longer weekend trip 10 days ago. I started downloading while driving and I initiated the installation during a gas-station stop. The system restarted a couple of times, all seemed to be in order and I continued my trip once the update was finished. Over the first few km I realized that the radio stations (Favorites) were no longer stored, and I assumed it somehow lost my settings during the update. Because of this assumption I also checked the ambient lights - they were not the colors I previously set. So I thought: Nevermind, I'll set everything back when I'll have the time...
After the next stop the same day, when I returned to the car I noticed I was greeted with the message "Hello Guest" - so the car didn't know I was the Main User. So I went into Settings->User and chose Main User. After that all my settings were restored.
So that was strike one:

- mistook Main User and Guest after the update; (I only had one key with me - the one I always used for the Main User...)
strike two:
- the car somehow deactivates the keyless entry after several days. I only use the Octavia over the weekend, and I can only assume it goes into some sort of deep standby, because the keyless won't work after 5 days, but it works perfectly after one day (Saturday to Sunday). When it deactivated I tried every door and the trunk - with the same result: I had to use the key "unlock" button.

strike three:

- when I lock the car (keyless) the dashboard remains ON (showing the usual farewell screen: car picture + trip info) for few tens of seconds - it didn't seem to be the same timeout every time... The HUD is instantly OFF, but the digital cockpit stays ON. This never happened before this last update; I was paying attention because it was mentioned a couple of times on this forum.

  • Author

The user switch happened to me too with this update.

 

The keyless entry didn't always work for me even before this update. I haven't been paying attention whether this happens if I don't use a car for a while. But sometimes I think the mobile phone that I keep in the same pocket as the car key also prevents keyless entry.

 

I don't know about the last issue because I never payed attention.

My key is always away from my phone, either in a different pocket, or in a dedicated pocket inside my backpack. And prior to this update I don't remember seeing this behavior, even though I was using the car with the same frequency (weekend) for most of the time.
This morning I had to pick up something from the car, so I had the chance to check: the keyless worked flawlessly. So it would seem that Sunday to Wednesday is too soon to go into what I'm assuming is that deep-standby.

New software revision. 

20230301_154832.jpg

1 hour ago, TheWanderer said:

New software revision. 

Is that the software version that came from the Factory?
Or is it the consequence of your visit to the dealer, or received OTA? (You mentioned on the other topic you went to see them yesterday or today)

 

I seem to have the same hardware as you do (my car was built end of August '22), not sure if the last letter in "Device part number" makes a huge difference. I wonder if we should also expect to receive the 1900 OTA...
The Navi database version in my case is different, 'cause I don't have the navigation. I imagine that it might change if I would buy the package from the Skoda Shop. But for me Waze is way better.

83F62709-594A-4507-8994-03C17A02EAE7_1_105_c.jpeg

Edited by SkOmk4

2 minutes ago, SkOmk4 said:

I seem to have the same hardware as you do (my car was built end of August '22), not sure if the last letter in "Device part number" makes a huge difference. I wonder if we should also expect to receive the 1900 OTA...

The letter always changes upon software release versions, the title is a little misleading.

You are both H58 (hardware) so eventually you should get 1900 with luck and the same device part number eventually.

 

I did see an emergency patch recently that states it's for 1920 version, not sure why it is needed, let's hope nothing nasty is happening with these units.

I don't know I've only just started to interrogate the infotainment system, I know it did an update/upgrade yesterday, so it's a 50/50 whether it came from the factory like it or it did it itself. 

1 minute ago, TheWanderer said:

I don't know I've only just started to interrogate the infotainment system, I know it did an update/upgrade yesterday, so it's a 50/50 whether it came from the factory like it or it did it itself. 

It's 99% it came already from the factory. It's not yet very common for major updates to come over the air.

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