Hi. New owner, 2019 Tsi model, all fine until today when I turned off the aircon and heard a loud, mechanical, thudding clunk from the passenger footwell. It happened again when turning it back on, as well as putting it in reverse. Once on (or off) it was fine. It's working as expected otherwise. 

 

It isn't 100% consistent and I think it may have also happened when the parking brake came on, but so far it seems like it's aircon/climate related but does anyone have any ideas? It has 12 months' warranty from Approved Used dealer but curious to know whether I can sort it without the inevitable fighting. Video: https://share.icloud.com/photos/05fKjZFm3vjHx3SbHNVvCi-VQ

Edited 4 May, 20233 yr by w82

Pretty convinced it's the recirculation motor/flap, an alignment issue or something's loose. Reluctantly booked in as I'm under warranty but they're already suggesting it doesn't fall under the 12-month warranty, so I might have a go at taking a look...

Did you get it sorted?

My Octavia had a similar issue and was a broken part relating to the air recirculation. Fixed under warranty with new part but clearly not the first one the dealer had done!

Yes and no. Bit of a trial with Looker's - they had a look, but didn't take off the glovebox or dash (why?) despite having the car for 8 hours, so it went back in 2 weeks later when they finally took off the dash and reckon the recirc motor has had it. Naturally they couldn't get the part, so it's another 3-4 weeks waiting, but it now seems to be working absolutely fine. I suspect the motor's cogs might have come out of alignment or the unit is/was loose. Unfortunately, no way of knowing with these dealers and what they do or don't do, but I'm grateful for working AC at the moment regardless.