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Reverse camera not working when Android Auto connected and other connectivity issues

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I upgraded my infotainment to PO363T, thanks to this forum. I've never used Android Auto before and have some questions:

  1. One the USB is connected and Android Auto connection starts my reverse camera does not come on, is this normal?
  2. When I connect the USB, I always get a message on my phone to allow/deny, is it possible to have that silent?
  3. Sometimes on connecting it takes a couple of goes of replugging in my JSAUX USB-C cable for the connection not to fail. I've never had an issue with cable before and use a second identical one for home charging without issue. What do these failures indicate?

1 no, it works fine on mine 

2 this dépends on your phone, my Galaxy s23 doesn't ask

3 mine had this issue with a cheapo AliExpress cable. I switched to the Samsung cable and every thing is ok since 

  • Author

Thanks very much, Any recommendations on where online to get a Samsung cable?

Sorry no, mine came with my phone.

Maybe try Amazon?

  • Author
1 hour ago, nickytheshaft said:

Sorry no, mine came with my phone.

Maybe try Amazon?

That's where I get all mine, but hard to get samsung original.

I tend to use Anker cables, they seem good quality and relatively inexpensive.

Is it a factory fit reverse camera?

is it a genuine reverse camera?

 

Have you checked for any fault codes?

  • Author
On 16/08/2023 at 08:42, langers2k said:

I tend to use Anker cables, they seem good quality and relatively inexpensive.

I've never had an issue with JSaux cables before, good reviews too and chord cable.I can  try and get an anker, I have a bunch of their hardware and they are good.

 

17 hours ago, ApertureS said:

Is it a factory fit reverse camera?

is it a genuine reverse camera?

 

Have you checked for any fault codes?

I have no idea, but I assume so. I bough the car 2 months ago from a dealer who bought it, 2 previous owners. How would I know?

No codes have come up on the screen. I think there is some way of checking fault codes in the infotainment system but a search ion these forums/google did not find it?

3 hours ago, boardtc said:

I've never had an issue with JSaux cables before, good reviews too and chord cable.I can  try and get an anker, I have a bunch of their hardware and they are good.

 

I have no idea, but I assume so. I bough the car 2 months ago from a dealer who bought it, 2 previous owners. How would I know?

No codes have come up on the screen. I think there is some way of checking fault codes in the infotainment system but a search ion these forums/google did not find it?

Would need to be plugged into a decent diagnostic tool to check for faults and can also check if it’s a genuine camera that way 

21 hours ago, boardtc said:

I've never had an issue with JSaux cables before, good reviews too and chord cable.I can  try and get an anker, I have a bunch of their hardware and they are good.

 

I have no idea, but I assume so. I bough the car 2 months ago from a dealer who bought it, 2 previous owners. How would I know?

No codes have come up on the screen. I think there is some way of checking fault codes in the infotainment system but a search ion these forums/google did not find it?

Give @pab567your vin number. He will give you the options the car originally had

  • Author
On 18/08/2023 at 09:22, nickytheshaft said:

Give @pab567your vin number. He will give you the options the car originally had

He send on the pdf, fantastic! According to that it was fitted with type 2 camera. I'll see if I can get someone to connect me up and check faults and camera details.

 

  • Author

The garage looked at the diagnostics today and there were no error codes listed, Unfortunately they did not get the type of camera for me.

  • 3 weeks later...
  • Author

Using infotainment PO363T: Another issue I have been having with Android auto is the Keypad does not work in phone mode, so if you are required  to enter a number in an automated phone system. Here's what I see when connected, when I press dial number it's to call another number and put this call on hold.What am I missing?

 

image.png.6b9276d713da4413f8e21300106cb135.png

It seems your firmware is preety much busted. Try reflashing the unit 

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