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Front assist not available

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Hi I’ve got a 2017 Skoda supreme and the  warning is saying Front assist not available.  I’ve washed the car and where I think the sensor is (in the centre of the grill? ) and it is still saying it.  Any ideas? 

is it a permanent warning or just occasionally?

  • Author

Permanent it’s been on for a few days since a 2 hours drive on the motorway 

silly thought, you havent been fiddling n the settings and accidentally disabled it have you? (including the button on the RH side top of the steering wheel)

  • Author

Nope 

and all the brake lights are working? (apparently it's disabled automatically if one is out)

  • Author

Not checked I’ll have a look later 

after that then, unless anyone else has any bright ideas, you may be looking at needing to use a code reader & take it from there. That's the basics of a hard on warning covered ie front sensor cleaned, brake lights checked, not accidentally disabled in settings.

  • Author

Thanks for your help 

Pop the front radar cover off (2 small caps above and poke a screwdriver down both) and check the radar is secure and the bracket isn’t broken in any way.

 

After that you’ll need to fault scan it to go any further sorry

I had the same problem in 2021 and it's a mystery as to how it happened as the problem was that the bracket on the front radar cover was broken (as suggested by ApertureS).  I didn't hit anything and the message appeared as I was driving north up the A470 around Merthyr Tydfil after leaving the Cyfarthfa Retail Park.  There were no other vehicles nearby and there was no sound of hitting anything in the road.  In the retail car park, there's a section I always chose where the spaces are a bit wider and away from the area where most other shoppers park.  It's a single row and I park in forwards to make loading the boot easier.  The front is facing a small grass verge and then a hedge and there was nothing near the front of the car to damage it.

 

If it was damaged prior to this, could it have worked for a while until the unit moved sufficiently to stop working?  There's no sign of any damage on the front.  It's possible it could have been kicked on the front by some yob in Cyfarthfa with nothing better to do as it was keyed on the rear nearside door in that car park about 7 years ago.

 

I took the car to Sinclair Skoda in Swansea and they replaced the bracket and calibrated the front assist so it's all back as it should be.  They charged £60.00 for the initial diagnostic and £36.00 for replacing the bracket and the calibration, so it cost me a lot less than I thought it would.  They charged for only half the diagnostic fee as they found the problem without running the full test.

On 11/04/2024 at 10:02, Penpusher said:

I had the same problem in 2021 and it's a mystery as to how it happened as the problem was that the bracket on the front radar cover was broken (as suggested by ApertureS).  I didn't hit anything and the message appeared as I was driving north up the A470 around Merthyr Tydfil after leaving the Cyfarthfa Retail Park.  There were no other vehicles nearby and there was no sound of hitting anything in the road.  In the retail car park, there's a section I always chose where the spaces are a bit wider and away from the area where most other shoppers park.  It's a single row and I park in forwards to make loading the boot easier.  The front is facing a small grass verge and then a hedge and there was nothing near the front of the car to damage it.

 

If it was damaged prior to this, could it have worked for a while until the unit moved sufficiently to stop working?  There's no sign of any damage on the front.  It's possible it could have been kicked on the front by some yob in Cyfarthfa with nothing better to do as it was keyed on the rear nearside door in that car park about 7 years ago.

 

I took the car to Sinclair Skoda in Swansea and they replaced the bracket and calibrated the front assist so it's all back as it should be.  They charged £60.00 for the initial diagnostic and £36.00 for replacing the bracket and the calibration, so it cost me a lot less than I thought it would.  They charged for only half the diagnostic fee as they found the problem without running the full test.

I'd suspect that the bracket had been damaged some time previously (perhaps by someone 'nudging' the grill by reversing into it) - but the radar sensor had remained in position until eventually moving through vibration, road shock. 

There's a high likelihood that no damage has been inflicted as that's what happened to mine

 

 

  • 3 weeks later...

I've had this.

 

I ALWAYS seem to get my car back from the main dealers with more problems than I took it in with.

 

Anyway. I lost all the front assist for about 6 months, then I just sprung back into life. 

 

I wasn't paying the £600 that Skoda wanted to recalibrate the front end.

They asked if I'd bumped it, which I hadn't and everything was perfectly intact. 

 

I'm positive that Skoda purposely initiate additional problems. Love the car but their technicians are garbage.

15 hours ago, freezin said:

I've had this.

 

I ALWAYS seem to get my car back from the main dealers with more problems than I took it in with.

 

Anyway. I lost all the front assist for about 6 months, then I just sprung back into life. 

 

I wasn't paying the £600 that Skoda wanted to recalibrate the front end.

They asked if I'd bumped it, which I hadn't and everything was perfectly intact. 

 

I'm positive that Skoda purposely initiate additional problems. Love the car but their technicians are garbage.

Sorry for you about this bad dealer experience.

 

But one bad dealer and technician team doesn’t make ALL Skoda dealers bad, hopefully! ;) 

1 hour ago, Bap33 said:

Sorry for you about this bad dealer experience.

 

But one bad dealer and technician team doesn’t make ALL Skoda dealers bad, hopefully! ;) 

I agree.  I had mine fixed as per my earlier post above for £96.  OK, that was three years ago, but I can't imagine it'd be anywhere near £600 now.

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