Hello everyone,

the following message appeared suddenly in the alerts today:

Gearbox in emergency mode.

and I cannot use gears 1, 3 and 5 (tried also in the manual mode - didn't have chance to try 7).

Do you have any idea what might happen?

(I had an alert about inspection for a while).

No guarantee any more.

 

Edited 23 February, 20251 yr by New11
Additional information

Sadly getting only too common.

Best look at any of the threads covering DQ381,s. 

Edited 23 February, 20251 yr by Ootohere

If you’re on Facebook, join the ‘Skoda Kodiaq UK’ group. DSG mechatronic faults are currently averaging one per week.

 

Hopefully you have the Skoda ‘All-in’ warranty and servicing package.

 

21 hours ago, New11 said:

Hello everyone,

the following message appeared suddenly in the alerts today:

Gearbox in emergency mode.

and I cannot use gears 1, 3 and 5 (tried also in the manual mode - didn't have chance to try 7).

Do you have any idea what might happen?

(I had an alert about inspection for a while).

No guarantee any more.

 

 

It all went away after the car's engine was off for ~30min.

15 hours ago, silver1011 said:

If you’re on Facebook, join the ‘Skoda Kodiaq UK’ group. DSG mechatronic faults are currently averaging one per week.

 

Hopefully you have the Skoda ‘All-in’ warranty and servicing package.

It is out of warranty.

Is there any all-in servicing package ?

https://customer.vwfs.co.uk/service-plans/skoda.html?traci_c=UK|OSP|S|Sales|Core|Skoda:DM-P:&traci_s=SI:SKODA:SEA:Google:SearchAd:2023-01:&traci_ee=19604534807:145589334923:647819819930::::&traci_t=skoda all in:e::&s_kwcid=AL!10901!3!647819819930!e!!g!!skoda all in&gad_source=1&gclid=CjwKCAiAzvC9BhADEiwAEhtlN1XodDU_c8xflzdYCXhZ0D-DKnNDWPRxWIls_KSRwDg8UopsuLQySRoCTZ8QAvD_BwE

I looked at the All-in plan and cannot find anything about gearbox. Is it hidden behind "2 years Extended Warranty" ?

2l Diesel DSG 380 7 speed 2017

I had this happen on my DSG, ODB gave faulty pressure sensor 2 on the Mechatronic unit. Cost €1400 to replace it. I did research if it was user servicable, but the circuit board is immersed in the mechatronic oil. I am fairly handy but wouldnt take it on as a diy project. THe actual pressure sensor was available on alibaba for about €30, but no guarantee that it would fix the issue.

I tried to argue that it was a design flaw as so many clearly failing in normal use, but they did not budge. Cant blame the dealer who did ask, and I called Skoda direct.

Got them to do a full gearbox service at same time as they have to drain it anyway and the DSG is rated for 60k between gearbox oil services.

On 23/02/2025 at 15:15, Ootohere said:

Sadly getting only too common.

Best look at any of the threads covering DQ381,s. 

most of the dq381 mechatronic failures seem to be on cars around the 2017/18 year or so

if failures are not happening on newer cars, you would think VAG must no about it and replacement parts have been modified.

they wont admit it though as no recall and owners are still having to part with there hard earned ££££

Failures are very much happening on cars newer than those built 5 or 6 years ago. Just look at those being posted about on Briskoda Forum and other forums. Nearly new vehicles with a DQ381. Well below having done 80,000 miles or even 40,000 miles.

Edited 11 May, 20251 yr by Ootohere

8 hours ago, 310golfr said:

most of the dq381 mechatronic failures seem to be on cars around the 2017/18 year or so

if failures are not happening on newer cars, you would think VAG must no about it and replacement parts have been modified.

they wont admit it though as no recall and owners are still having to part with there hard earned ££££

I remember there were a lot of failures on early dry-clutch DSGs, in fact the large number of failures gave DSGs a bad name and people were apprehensive about buying cars with DSGs at the time. I was one of them. Fortunately there were people on hand to tell me that DSGs were actually quite reliable if you got a wet-clutch DSG. So I did.

But that was then, this is now.

It does seem like there are one or two weak links in the chain of DQ381 reliability, though it's hard to know how each individual vehicle is driven and thus whether some driving styles impact DQ381 reliability more than others. My DQ381 has been faultless, bar the odd senior moment when it takes longer than expected to switch from neutral to drive, but I do drive it with a lot of mechanical sympathy. For me, that means no launch control nonsense, and putting the DSG into neutral every time I come to a halt. That's not just at traffic lights, that's at every junction when I come to a halt. I've had it serviced well before the recommended service event, and hopefully it will continue to work reliably for me. But you never know! 😄

4 hours ago, Ootohere said:

Failures are very much happening on cars newer than those built 5 or 6 years ago. Just look at those being posted about on Briskoda Forum and other forums. Nearly new vehicles with a DQ381. Well below having done 80,000 miles or even 40,000 miles.

https://www.ecutesting.com/common-faults/volkswagen/dq381-mechatronic-causing-tiguan-dsg-gearbox-problems/

if you have a look at the above, it suggests that the problems are with earlier cars, so you would think that VAG have addressed the issues ?

the 2nd link you posted about the improved dq381 is not from VAG though, but the above link suggests VAG have done something to fix things

They could put a 80,000 mile Warranty on them.

(7 year standard unlimited km warranties in Australia now, which is lovely.)

They are maybe having less failures from ones built from 2021. Who knows, the VW Group should.

Sad for those with cars out of the 3 Year Manufacturers warranty, or that and an extended to 5 years with a before 2020 / 21 DQ381 DSG.

There are those that have had repairs done under warranty in the past year, meaning those cars were not 2017-2019 models.

As to the Servicing and not getting the filter changed at the first service be it done early or at 80,000 miles,

you make your choices and pay your money.

Or the Service Centre takes the money and says a filter change was not required maybe.

@EnterName How much was the service on the DQ381 and was the filter changed?

I see you used a quote from 2019. WAS THAT A POST TO SOMEONE ASKING ABOUT A DQ250?

http://briskoda.net/forums/topic/469823-dsg-oil-change-missed-at-40k-should-i-wk-away

*You are a cheeky monkey IMO @EnterName

That was then and this is now as you said just today.

*There was a Global Recall on DQ200,s in 2012 which excluded Europe, and in 2014 in Europe a Service campaign started, then another recall in Australia and Service Campaign in 2017. & TPI,s and software and hard ware updates. So there was a reason for the reputation the DQ200 DSG. and why in some world regions a 10 year warranty / 100,000 miles was given, and in New Zealand new MCU,s were fitted in 2012.*

Edited 11 May, 20251 yr by Ootohere

20 hours ago, Ootohere said:

@EnterName How much was the service on the DQ381 and was the filter changed?

It's all here.

At the time you even remarked that Ken was unusually cheap, though I think you were suggesting he's suspiciously cheap.

Having watched it done, I'm inlined to believe that most people servicing DQ381s are suspiciously expensive. 😄

20 hours ago, Ootohere said:

I see you used a quote from 2019. WAS THAT A POST TO SOMEONE ASKING ABOUT A DQ250?

http://briskoda.net/forums/topic/469823-dsg-oil-change-missed-at-40k-should-i-wk-away

I don't think so, I took it as a general observation on the reliability of DSG gearboxes in general. At the time, the general perception was that wet DSGs are less problematic than dry DSGs, which I think was a reasonable thing to say at the time. All the advice I saw on DSGs said wet boxes tended to be less troublesome than dry DSGs. I think that sort of advice is still knocking about.

As more driving data has been gathered, it appears the wet DSGs have different problems to the dry DSGs, though I wouldn't risk opining on whether wet DSGs are still more reliable that dry. Certainly there's a lot of fuss about wet DSGs at the moment, but I think some of that fuss is annoyance from owners that the supposedly reliable wet DSG in their vehicle has just landed them a four-figure repair bill, despite them exercising due diligence prior to purchasing a DSG-equipped car.

20 hours ago, Ootohere said:

*You are a cheeky monkey IMO @EnterName

You may be surprised to learn that you are not the first to make this observation, @Ootohere . 🤭

But it did amuse me, given your repeated Corporal Fraser-like foreshadowing of DQ381 gearboxes failure, to find a quote of you declaring very few reported issues with wet-clutch DSGs, which is why I included it in my original post. I can imagine it triggered a "I don't remember saying that!?" moment. 😄

@EnterName I would be very interested if you find where i said ' can not remember saying something'.

If i did it was really 'I did not say something' I would not remember something that actually i never said.

The reason being i have a photographic memory and can also remember everything i ever write or post, or read. I know where and when i posted stuff.

I do not like where someone quotes or takes a piece of something said at one time and it it not in context.

PS

As far as the DQ381, 'We are not all doomed'. But people maybe want to just be aware of the Schedules for servicing and how some with a DQ381 with no issues are having issues when serviced.

Or just be aware of when there were fundamental design, manufacturing or material / hardware or software issues.

Keep a valid warranty maybe if you can.

Fantastic thanks. I know what you posted, but for the sake of others and not needing to search your posts to find out about your servicing and cost i asked on here again.

http://briskoda.net/forums/topic/482244-dq381-service-intervals

TPS can maybe not always be trusted, you might want to phone a friend.

Edited 12 May, 20251 yr by Ootohere

22 minutes ago, Ootohere said:

The reason being i have a photographic memory and can also remember everything i ever write or post, or read. I know where and when i posted stuff.

21 hours ago, Ootohere said:

@EnterName How much was the service on the DQ381 and was the filter changed?

You're triggering my pedantry, @Ootohere . 😄

You can't claim to have a photographic memory of everything you've ever written posted or read when you've just needed reminding how much my gearbox service was when you obviously read that information less than a month ago. 😋

Perhaps your memory isn't as infallible as what it once was?

I knew where it was for your first dark quote, i was asking when really i should have just said. That was not a thread about DQ381,s.

As to about your servicing.

You could have linked the thread very easily.

I went to it looked at it an waited, you obliged.

Please do not try being snide because really it is not important.

Just help members and do not try being the one that says all is well, because all is well for maybe the majority the big percentage.

Those getting a lemon and a couple of grand bill are the ones needing assustance.

Edited 12 May, 20251 yr by Ootohere

Hello, I've had a sensor 2 failure (only odd-numbered gears work).

I knew the DQ318 had this error, but I didn't know it would appear to me at 50,000 km and to a friend at 41,000 km. It's a disgrace.

1,800 euros for the fault... I have it in the garage.

I ran OBD II and saw the error...

Several countries should join forces to claim payment from Skoda.

There are many cases in Spain, with the Tiguan, Kodiaq, Tarraco, etc.

It is owners that needs to get a class action going in which ever country.

Probably a waste of time as far as EU Countries against VW.

In Australia they have the Lemon Law and in Canada or North America VW would get ripped to shreds.

Are VW, Audi Boxes not failing in North America, or even South America.

They are in NZ & Australia.

Hi everyone,

every now and then I have this failure (i.e. only even-numbered gears work) and I have to stop the car, turn off the engine, leave it for a while and then it comes back to normal (all gears are fine).

I am going to EU for a while soon (planning to drive up to 2500 miles) and I wonder what if it breaks completely while driving (I have all-in service). Is there any way to fix this before going to EU ?

Had similar issue last year, albeit with DQ500 box. Expensive to repair. Once you get the error, it happens more often with time - and happens when the gearbox gets to normal temperature.

Spoke to Skoda in Poland (they supplied the part) and they told me they had a customer in the past who was running with this error for a while, simply ignoring it. Eventually this led to some other issues (whole ECU entered some emergency mode) and became much more expensive.

My car broke 2 weeks before I was going to drive from UK to Poland, repair at Skoda garage there would be a bit cheaper than in the UK, but I decided that having family onboard and taking a ferry/driving 250 miles in the uk/700 miles in the EU isn't worth the risk.

I have all-in service. Should I call Skoda garage and tell them they need to fix this ?

Not sure what is the best procedure, but if you have the all-in service, definitely good idea to ask them about the code, how this can be diagnosed by Skoda and repaired... Even if they go and say "yes, no problem, we'll replace the part" , you might need to wait few weeks for the part itself, or availability or free slot in their garage...

@New11 Not a case of telling them, you need to get booked in for a diagnosis then from that outcome, is a warranty issue then the approval for the repair.