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Touch to open Karoq isn’t working

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Hi folks, bought my Karoq sportline in Oct 24, but I can’t no longer get into the car by handle touch or open the boot without pressing the buttons on the key/fob. Interestingly, I can lock the vehicle by touch. Any the key/fob worked for everything else, so there is clearly no batter my issue. Has anyone else experienced this issue? How did you resolve it?

Edited by SUP
To add other information

I have a feeling you can set it somewhere in the infotainment system but I can't remember where.
I will see if I can find it tomorrow.

Edited by chills

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