@Rbz5416 Interesting I'll give that a try. I've assumed I was Primary user.

I have recieved another email from VAG Digital Support this Sunday afternoon. Had to send another route to the car, and then send the App logs to Digital Support. There is a hidden feature - shake your phone and a Support Menu pops up and you can send stuff to Digital Support.

@Rbz5416 Bingo - I wasn't Primary User - made myself Primary, sent a route and it came immediately. Not sure how I became a Guest but it was a least 2 months ago! I don't pay much attention to the Welcome Screen - I will do in future, if it doesn't say Welcome Norman then I'm not Primary User.

30 minutes ago, thamestrader said:

Bingo - I wasn't Primary User

Likewise. I now have to go through registration to make me primary user!!! Not happy with that as it wants emails and passwords etc. This is a F' up with the recent updates. :-(

@chills i didn’t have to anything more than tap the Users icon from the menu, it had guest highlighted and primary dimmed. I touched primary to change the logged on user.