DSG gearbox selector lever errors, TPI and replacement

I know that there are quite a few of us here who have been through the gearbox selector lever errors (P27F5) and ending up needing a replacement. Expensive. Some of you might have had that covered under warranty because of the TPI (2072480/4) that was issued. Some of you, like me, have had to pay out of pocket.

Having been inspired by an article on Martin Lewis’s moneysaverexpert website about somebody who had bought a Ford and had a timing gear go and blow up the engine out of warranty who managed to claim the repair cost back through section 75 as they had paid with part of the purchase on their credit card. This person got all of their money back after the Financial Ombudsman ruled in their favour despite Ford denying responsibility.

So I complained to Skoda about my out of warranty car not being covered. As expected, they said that there wouldn’t be a chance of that seeing as I used an independent garage to diagnose and do the repair before I realised that there was a TPI issued admitting a manufacturing problem with the gearbox selector unit. Mind you I don’t think they would’ve honoured this anyway as it was out of warranty, even if I had taken it to them and risked it with their ‘diagnostic charge’.

Unfortunately, I didn’t pay for the car, even part of it, with a credit card so the financial ombudsman wouldn’t be able to help like it did with the Ford owner. Instead, I have raised a claim with the motoring ombudsman which they have accepted and are starting to investigate. So still early stages. I haven’t got any money back. But I would be interested to know if there are many others out there who have had a similar situation and been left out of pocket. Should this be a class action?

Skoda gearbox.pdf

Edited 7 February7 Feb by Markeknows
Correction