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Proactive Occupant Protection Error

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Hi! My 2023 Enyaq 80 has the above error on the screen when switching on. The warning message disappears after a few seconds, but the warning persists in the Car Status menu. I have ckecked the airbag fuse (15A in No. 2 position) and this has not blown. Clearly removing and reseating it hasn't reset anything either. checking the DVLA there are no outstanding recalls. No other issues whilst driving the car, so I am guessing this could be an airbag failure?

So, my question is: Is this something I can fix myself, or am I looking at contacting a garage?

Excuse the sun shining on the screens in the photos - its nice the sun is out for once.

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Edited by El Hair
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  • 2 weeks later...

Even though the warning disappears quickly, the persistent message in the Car Status menu suggests the system has detected a fault. Airbag and occupant protection systems are safety-critical, so it’s not something to risk fixing yourself. It’s best to have a qualified garage or dealer diagnose it properly to ensure everything is safe.

  • 2 weeks later...
  • Author

Update

Dropped off at a local garage on Friday morning and got it back at lunchtime.

Upshot was an error on the RH Seatbelt Pretensioner: B130504 Belt Tensioner Control Unit Ps Component Defective

This was down to a resistance error, but was also in conjunction with a load of other various errors. They cleared the resistance error, checked the connection and all sound. Cleared the reaminig errors. Test drive and diagnostic retest and all a-okay.

Job done.

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