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Volkswagon dealership for Skoda service/repairs

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Hi guys. The Skoda dealerships are too far away and using a Volkswagon dealership for service etc. This dealership does have a Skoda dealership also but too far away. The Volks one I use says it does not have Skoda diagnostics. But I read that the diagnostics cover all the VAG company's cars. Quite mystifying! I have a Yeti 1.2 - 2017 done 5,600 miles😂!!!!!

Also do I need to renew spark plugs yet?

They do like to lie quite often. BUT if they do not want your business that is maybe that. Spark plugs are 40,000 miles or 4 years. They might be perfect after 5,600 miles & 9 years. But best check, and while taking out and looking as well to have them changed. ...........................I was denied booking for a service offer on a Skoda Fabia vRS at a VW Dealership (Their service price included spark plugs and the Skoda service did not.) as they had a cartel running with the Skoda Dealership the service desk person claimed that they had no Equipment or software to Service and update the Service record. I asked to speak to the Dealer Principal. I explained that i was quite happy to call the local Radio station and newspaper and point out how they operated. He explained there was some misunderstanding @ the Service Desk and they were happy to service VW Group vehicles. PS. Air Filter needs checked, Pollen filter as well. Maybe replaced If not done recently. When was the Oil & Filter changed last?

Edited by Evolution13

My Yeti is serviced by a local independent and they don't seem to have a problem with having all the right kit for all the basic stuff. (They probably don't have the jigs to straighten a crash repair but I'm hoping I'll never need to find out). It's hard to believe that a main dealership can't do the necessary work on something within the same group. Perhaps you should put a polite and factual review on Trustpilot and see if they respond.

11 hours ago, twoladies said:

Hi guys. The Skoda dealerships are too far away and using a Volkswagon dealership for service etc. This dealership does have a Skoda dealership also but too far away. The Volks one I use says it does not have Skoda diagnostics. But I read that the diagnostics cover all the VAG company's cars. Quite mystifying! I have a Yeti 1.2 - 2017 done 5,600 miles😂!!!!!

Also do I need to renew spark plugs yet?

As has been said above, you are probably as well to go to a reputable Audi VW SEAT Skoda specialist. We have an Audi and a Yeti and 'mine' does services for both and updates the online Skoda service record. They are far more competent and flexible that the 'shower' that operate nearest Audi dealer. Which part of the country are you ?

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Thank you everyone. I do book in for a 'proper' service annually. The receptionist always says we don't do Skoda and then I say but you have done this Skoda previously. She then books it in!!! I could understand if it was a different dealership, but it's the same Company! I am going to ignore them as I believe they really do have the diagnostics if push comes to shove!

  • 3 weeks later...

I would find a good reputable Local garage to do your servicing & repairs.

After all the 1.2 Lt engine is dead easy to work on. 😄 Its just a glorified golf really. 😀

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