Karoq2020

Hi All, due to swap our Karoq for a 2024 (‘73) Octavia SEL Estate in next couple of weeks. What infotainment software level should I be expecting to pick it up with? Also anything else I need to look out for on these when I pick up?

Hello All, Had a quick search but only found one thread on low function rear lights and it didn’t come to a conclusion. We’re picking up a ‘73 Octavia Estate SEL soon and it standard with no options. This means it comes with ‘low function’ rear lights and standard fogs at the front. I know it is not possible to add high function rear lights and dynamic turn signal etc as that is a whole different set of hardware the car isn’t even built with which is fine. Totally get that. What I want to know is 1) The ‘C’ rear sidelight the unit on the boot lid is it a ‘dummy’ lamp or in some markets can the extended sidelight be enabled and therefore in the UK can I just code this on so it’s not just on the outter lamp but also extends to tailgate? 2) Car fitted with normal fogs, cornering not enabled. Again is this hardware or just simple coding to turn it on? Finally does anyone have any photos of low function rear estate lights at night as can only find high function on internet searches. Thanks all, look forwards to swapping the Karoq for the Octavia in a few weeks. Karoq has been brilliant.

Just fitted Continental AllSeason Contacts. Live Kent/London boarders and best move we ever made. Wheel spinning out of junctions now totally reduced and felt much better in the rain today.

Guess who’s back and so so happy to have her back! Long long chat with Aftersales Manager re. the situation and a full apology given. Apology accepted and happy to go back there again in future. Car performing great. Interesting comment picked up on…. ‘Another identical model / age in for the same fault’ so might become a common thing these high pressure pumps. Also SOS will be a software fix and expected a month away. Won’t be ‘over the air’ but one that must be booked in. Alls well that ends well!

Hi All, So back from Holiday today….Collected car……. Broke down on the way home sounds to me like a turbo pipe blown of as sounds like a vacuum when you accelerate with air rushing… So back to the dealers the car went this PM and have been given a 2019 bright blue 10000 mile entry spec Octavia in replacement to our 3000 mile brand new Karoq… Its like they are TRYING to %#*^ me off on purpose!! Sorry to any bright blue entry Spec Octy owners. Not meant as offensive but had I wanted one I would have brought one! In other news the rear brake mooing noise has been fixed I am told, although only had car back 30 mins so wasn’t able to test! (PHOTOS ATTACHED - shiny new metal cover on these new pads?) And still no timescale on the ‘SOS’ fix due. Was so nice to have her back for 30mins, comfy and new car smell for a little bit again!! Oh well… assuming the servicing side of the dealer bothers to contact me again next week with an update or further lies we’ll see what happens…

So finally been told today it’s the high pressure fuel pump that’s to fault. off on holiday tomorrow so guess we’ll see our car when we come back!

By technical I guess it means they don’t have the expertise so they are going back to Skoda for help? Since the last updates on the app I have found it spot on even shows when a window slightly open! Not putting mileage true but going to spend the entire holiday panicking about any mark on the hire car costing my excess!

Nothing, no Health report and no video sent to me as yet. If I hadn’t of contacted them chasing an update today I would of had no contact with anyone except the gent from roadside who came out Friday and Saturday!

Apparently they have needed to go to technical?? I find the whole thing odd. Especially considering according to my app the car has been locked and parked all day. As I said appreciate the car having issues (a little - obviously mildly aggrieved at this age / mileage!!) but what’s riled me up is the total lack of customer service. At least if your too scared to call a customer to give them bad news… hide behind an SMS or an email at least. But no contact. Beyond appalling and has upset us the most. I will not name and shame dealers as yet but depending on the outcome of this it may be worth spreading the word.

So latest update. Car has been with the dealer since Saturday. Not had a single outbound message from them to myself since the car was recovered 4 days ago so I decided to chase this PM as 36 hours off going on holiday… They have no idea what is wrong with it and no ETA on completion. Long and short is the brand new car we brought with less than 3K on it we will not be taking on our first holiday since lockdown. No apology what-so-ever for the predicament they have put us in let alone all the roof bars and box we have purchased for the car. The replacement Audi Q5 stinks of smoke and has nearly 10k on it as nice and flash as the Q5 is we brought a NEW car for a reason. Had the dealer bothered to make outbound calls/email/SMS to me I wouldn’t have been so angry but they have really really let me down with the lack of customer service. Car is a car and it will break and it has warranty for a reason but without customer service and communication it’s nothing. Again… watch this space. Guess I’ll be removing the 5* google review they got when I purchased it…!!

Absolutely

Welcome to the club. You’ll love the car. Quartz grey looks great especially when polished

Our 1.5 broke down Friday and has been recovered to garage with a fuel pump/control unit fault. EPC/EML on. Don’t rev over 4000rpm message and start/stop deactivated. Ours is MY21.

What engine?

Ok so Audi Q5 40TDI Quattro ‘70 plate as a replacement. Things are looking up! In no rush for a fix now!