Hi all.

Dan, who moderates the forum, advised me that there were a few problems with your insurance policies with Flux. I am the customer service manager at Flux so my aim is to help as much as I can.

I am not curently at work but what I will do is post some stickies about why we have to ask for forms, what happens when you claim, why brokers have to do certain things which may seem like a pain.

You can speak totally freely to me - my aim is not to be here to be an insurance 'stiff' - it's just to be human and help out. I think everyone makes mistakes and we'd be naive to think that as a company, we don't - so if we do then we absolutely need to put them right.

For reference, I drive an Ibiza (sorry).

Hope to speak with you all soon.

Jenny

Edited 9 September, 200817 yr by Jenny @ Flux

welcome along, still not received my quote that i even pm'd dan the info for. was told by dan it was a technical issue with the computers that weekend so ive since written off the idea of using yourselves as even with his intervention i never received a quote, still there are many companies out there waiting to snap the cash from my wallet.

I can understand your concern. Did you want me to get someone to contact you today? Completely up to you. If you pm me a number I can ask them to call asap.

Jenny

Welcome

welcome along, still not received my quote that i even pm'd dan the info for. was told by dan it was a technical issue with the computers that weekend so ive since written off the idea of using yourselves as even with his intervention i never received a quote, still there are many companies out there waiting to snap the cash from my wallet.

Apologies it never arrived i'm looking into this now.Dan.

welcome to briskoda Jenny

I must say - I asked Dan to do a quote for me and he was most helpful. Thankyou for all the help Dan. I know I was a pain

It's a shame that AF themselves were still charging £100 higher than my cheapest quote. (This is probably due to my age).

Many thanks,

Welcome Jenny, although not sure why you thought a Volvo would be more welcome than a Seat, on a VAG forum

Good to see AF taking their customers and potential customers seriously.

welcome along, still not received my quote that i even pm'd dan the info for. was told by dan it was a technical issue with the computers that weekend so ive since written off the idea of using yourselves as even with his intervention i never received a quote, still there are many companies out there waiting to snap the cash from my wallet.

This was emailed again this morning can you let me know if you recevied it please.Cheers,Dan.

I must say - I asked Dan to do a quote for me and he was most helpful. Thankyou for all the help Dan. I know I was a pain

It's a shame that AF themselves were still charging £100 higher than my cheapest quote. (This is probably due to my age).

Many thanks,

Not a pain at all i'm here to help where i can.Dan.

Welcome Jenny, although not sure why you thought a Volvo would be more welcome than a Seat, on a VAG forum

Good to see AF taking their customers and potential customers seriously.

I have to say, I have no idea. I clearly had a moment there! I've just had some surgery and the painkillers are fairly strong edit.... edit.....

I've had the pleasure of an Octavia VRS though.....

Thanks to all for the welcome.

the quote has been received now need to find a pdf program to open it. cheers

Can i ask how long a quote normally takes ?

I went through the whole routine lastnight, and it said an email would be on it's way.

Still not received anything as of yet.

My renewal is in 14 days time, so pretty keen to get more quotes in.

Can i ask how long a quote normally takes ?

I went through the whole routine lastnight, and it said an email would be on it's way.

Still not received anything as of yet.

My renewal is in 14 days time, so pretty keen to get more quotes in.

If i can have your surname and postocde i can chase it up for you. It normally takes a day or less for the quote to come back for you.Dan.

Dan, i'll leave it till this afternoon, i thought it may have been an automated thing, so no worries on the delay if it's not.

Thanks.

I must say - I asked Dan to do a quote for me and he was most helpful. Thankyou for all the help Dan. I know I was a pain

It's a shame that AF themselves were still charging £100 higher than my cheapest quote. (This is probably due to my age).

Many thanks,

You're lucky... I've prevously been quoted by AF a figure in excess of double my cheapest quote!

Hello Jenny and welcome