Hi All,

Just got an 05 furby but was delivered with loads of fine scratches, presumably done by the valeters during the paint treatment. Dealer has offered to sort it but to my knowlegde the new paint is really soft and any polishing will thin the lacquer, particularly to polish out scrtches. Will this leave the car more prone to damage by bird mess stones etc. What problems will this cause?

I really dont want this to turn into a 12 trip to dealer job and a respray. Anyone got advice please :confused:

My advice..

Reject it. It's a brand new car, so it should look brand new.

reject.

althought suggest buying a BMW if paint quality is your priority.. VW has been renoun for crap soft paint that chips / flakes....

Just got an 05 furby but was delivered with loads of fine scratches, presumably done by the valeters during the paint treatment.

What paint treatment was that? I ask because I get a new Fabia in a few weeks time and I am deliberating on asking for a treatment (the car, not me!). My previous Fabia had Diamondbrite from the dealer and there were no scratches. The new car is offered with Autoglym.

SkodaAuto offers a 3 year warranty on the paintwork of new cars effective from the date of delivery. However natural wear and tear and damage arising from rough handling, improper use or unauthorised modifications are not covered by this warranty. This begs the question as to whether paintwork which has been treated by the dealer with an aftermarket product such as Diamondbrite, Autoglym, Supaguard or whatever invalidates the paintwork warranty given that those treatments are not SkodaAuto approved. Wax treatment - which includes wax preserver and hard wax - is however recommended in the Owners Manual.

SkodaAuto offers a 3 year warranty on the paintwork of new cars effective from the date of delivery. However natural wear and tear and damage arising from rough handling, improper use or unauthorised modifications are not covered by this warranty. This begs the question as to whether paintwork which has been treated by the dealer with an aftermarket product such as Diamondbrite, Autoglym, Supaguard or whatever invalidates the paintwork warranty given that those treatments are not SkodaAuto approved. Wax treatment - which includes wax preserver and hard wax - is however recommended in the Owners Manual.

Has anyone here made a warranty claim on either paintwork or treatment? It would clarify the position.

What paint treatment was that? I ask because I get a new Fabia in a few weeks time and I am deliberating on asking for a treatment (the car, not me!). My previous Fabia had Diamondbrite from the dealer and there were no scratches. The new car is offered with Autoglym.

It was an autoglym treatment, but most of the cars fine its the bonnet and the front wing. Im unsure whether if in future those panels develop faults that result from manufacturing defects that the warrenty is void.

Would be interested to see if anyones already been down this route.

Mike, my advice is that you save your money and buy some really good wax, the last thing you want to do with a new car is go through all this hassle. Having said that scotchguarding the interior is probably a good thing.

Mike, my advice is that you save your money and buy some really good wax, the last thing you want to do with a new car is go through all this hassle. Having said that scotchguarding the interior is probably a good thing.

The Diamondbrite I had before was fine and has lasted well. And the interior doesn't scratch anyway. I wonder if the problem with your treatment was the environment where they applied it - dusty and gritty, perhaps?

The Diamondbrite I had before was fine and has lasted well. And the interior doesn't scratch anyway. I wonder if the problem with your treatment was the environment where they applied it - dusty and gritty, perhaps?

Mike, Im sure the products themselves are very good, but my point is that despite the professional service that is being offered, can you really trust someone else to do something with as much care as you would afford your own car. Im sure I have just been unlucky with this but its not the sort of thing you expect to happen when you part with a large amount of money to get the treament done.

If you were waxing your car how long would it take you to notice you were scratching the whole thing?

And is it really worth the hassle?

i had the same problem with my red furby when it was new 3yrs ago if you can see the scratches on a cloudy day that is unaceptable but if its only in direct sunlight and they are very fine ,and your car is dark that tends to be normal. (please correct me if im wrong)

as i posted in car care these scratches will look worse using a synthetic wax but get a caranuba based wax and bang every blemish- scratch gone

The dealer is polishing them out so the worst of it should go but thing I take your advice and layer up with a decent wax, after all that buffing will be quite swirly as well I'd a thought!

I knew black would be a cause hassle, but I just like black. Cheers for all your comments, will keep you informed.

i got so obsessed with my swirls i consided part exing for a silver instead but like i say caranuba wax will hide them well but not last as long as the synthetics , meguiars say their nxt wax will also hide swirls

have a look on their forum http://shop.meguiars.co.uk/phpBB2/ found some good advice on there in the past

Well the dealer have had a go and got most of them out but uncurred a few new scratches, but the main problem now is the car is covered in swirls. Sadly though I cannot do anything as the car was mechanically buffed and recoated. The coating will need to be stripped off before wax could be applied.

What a pain in the a*se.

Was booked in at the dealers for their second attempt but was unable to speak to the valeting manager (dissapeared) so wouldn't allow them to go ahead, and still waiting for the dealers to call back.

Recon ffelon and Monkey Hanger were right.