Goos result.

Result, here's to another happy 65,000 miles!

Finally got it back after 5 weeks! New head, water pump, alternator belt, cam belt and fuel filter housing. Skoda UK coughed up 80%, the garage paid 10% and I paid the remaining £450. I might have been able to argue it lower but I wanted the car back, and at 65k miles it was due a cam belt change in another 10k so I've saved myself that one for now.

At 65k on a CR it was due a cambelt in 55k not 10k.

secondly it should have been fully in warranty as it went in for a fuel leak weeks before so any parts would be covered by a 2 year warranty and anything else that was messed with at the time resulting in it still leaking would be covered by the dealers liability insurance.

You should have paid 'under duress' and pursued the case.....You may still be able to and could be worth a try. Contact your local trading standards and log a case with them. I have used it in the past to good results.

At 65k on a CR it was due a cambelt in 55k not 10k.

secondly it should have been fully in warranty as it went in for a fuel leak weeks before so any parts would be covered by a 2 year warranty and anything else that was messed with at the time resulting in it still leaking would be covered by the dealers liability insurance.

You should have paid 'under duress' and pursued the case.....You may still be able to and could be worth a try. Contact your local trading standards and log a case with them. I have used it in the past to good results.

whats the point Skoda wont be interested, i'm still sticking by my guns that this will be the nail is Skoda's coffin the customer service and the way they treat customers.

A 59-registered car is still under warranty. Why did you have to pay £150 for a repair, let alone one that didn't work?

My 59 plate car isn't under warranty, some of us use our cars for work and reach the 60K limit well before the 3 years is up....

I've had a leak from the same area as the OP caused by someone at the garage not putting the fuel filter back together correctly after a service, great fun with the car conking out on the outside lane of a slip road off the M6...

Sorted by the servicing garage, but not much fun when it happened. Skoda Assist proved worthwhile though, had a Seat Exeo ST for a couple of days which got me to Cardiff and back for work in more comfort that the 1.2 Corsa I was expecting as a hire car

Appears it's quite simple to mess up putting the fuel filter housing back together so make sure your dealer/mechanic does it properly...

Edited 31 July, 201213 yr by Raglits

whats the point Skoda wont be interested, i'm still sticking by my guns that this will be the nail is Skoda's coffin the customer service and the way they treat customers.

The implication was the OP could pursue the matter through the courts (Small Claims) to reclaim the sum from the dealers (on the grounds that the dealership failed to execute "reasonable skill" in fixing the problem, by, err, not), should the judgement go their way.

Appears it's quite simple to mess up putting the fuel filter housing back together so make sure your dealer/mechanic does it properly...

I think you have this the wrong way round - it is quite simple to take the lid off, swap the gasket and filter and replace and tighten up correctly.

What happens is they use a screwdriver to prise the lid up and after that it will never seal properly again. I heard a rumour that SUK even released a tech bulletin telling dealers to excercise care when replacing fuel filters, as there had been loads back for leaks and they had to replace the entire fuel filter housing under warranty.

It is also quite a simple thing to check for leaks afterwards as well.

It's also a simple thing to check for warning lights afterwards....back to the dealers in the morning to sort out why I've got 2 warning lights coming on, the first (flashing glow plug, apparently indicates engine management issue) came on within a few minutes of starting the car but goes out again a few minutes later, the second (exhaust control) came on the third time I started the engine after doing about 10 miles. Suggests they didn't do a road test after putting it back together. Unfortunately as I'd had to borrow the girlfriends bike to get to work (mine's off the road with a blown fork seal) I dropped in the the garage and paid, but had to drop the bike at home and then walk back to the garage for the car, by which time they were closed so I couldn't go straight back when the light came on.

Unfortunately the receipt for the original fuel issue was in the car so I didn't have it when initially talking to Skoda UK. Now I have it and it says they replaced seal on the fuel filter housing, about a month and 1000 miles before the breakdown, whcih was apparently caused by a leak from the fuel filter housing.

Maybe I was too hasty in agreeing to paying 10% Skoda UK customer care are due to phone me back in the next day or two to see if I'm happy and they can close the case, I'll bring that up and see what they say.

Edited 31 July, 201213 yr by RizzoTheRat

So the story so far...

Original fuel leak fixed by replacing a fuel line and the seal on the fuel filter housing.

A month and 1000 miles later it breaks down due to a fuel leak (apparently from the filter housing), which threw the timing and mashed valves.

5 weeks later I get the car back, having paid 10%, while the garage paid 10% and Skoda UK paid the rest, with a complete new head as well as filter housing, water pump, cam belt, etc

I collect the car, drive to the end of the road and a warning light comes on, go back to garage, they reset something and say it's probably a bit of crud on a sensor, if it happens again come back

2 days later the lights back on so they get it in to have a look at and decide something's bent on a vacuum somethingorother or other to do with the boost sensor, book the car in for a couple of days later to replace it.

Car goes in for the new bit, I collect it, drive it to the end of the road, warning light comes on, back to the garage, book it in again to try and work out what's causing it

Collected the car on Tuesday night, drive 200 miles and the engine management light came back on again last night

I've dropped the car back at the garage this morning, it's 6th visit in under a month not including the original fuel leak!

Not happy.

Bloody hell just seen this, they have had you through the mill! I hope they are giving you a courtesy car each time? I would want a full refund or a 3 year service package thrown in, feel for you mate