Recently purchased new Hyundai i10, registered April this year. Has a few faults that dont affect the running of the car but not acceptable in my eyes.

Squeaky dash/radio, this will crackle and squeak which drives me insane. The heater/fan control surrounds have all popped out of place, ive put them all back in (very tight fit) but they have managed to work loose again. Coming to the conclusion of a shoddy fitted dash.

The clock illuminations (when lights on) flicker which is not only annoying but dangerous at night.

Revving, when going through the gears, taking your foot of the accelerator to change gear the revs continue to rise for a second or two, causing a lumpy and jerky change.

Like i said nothing that affects the overall running of the car but not right for a new car, it is currently back at Hyundai to get these fixed (second time for the revving problem) if it comes back with the same problems can i reject it? Im not paying all that money to have a rogue car.

You will have to give them a fair chance to remedy those faults.

Best contact you local Trading Standards,

Get the correct Information on your Rights in Law, and be prepared to take what ever action you need to if the car can not be correctly Repaired or Prepared as it should be, Basically, 'Fault Free' and 'Fit for purpose'..

george

The AA said it’s only possible to formally reject a new car in a short period of time after it’s been delivered. There’s no exact definition of how long, but success is more likely if it’s days or weeks, not months.

Read more: http://www.autoexpress.co.uk/seat/alhambra/59814/watchdog-owner-too-late-reject-car#ixzz2W0kUpfcq

In the last 10 years and due to being in the motor trade I have seen everything from £110,000.00 V10 R8, a £60,000.00 350SL and right down to a VW Polo with a self igniting dash wiring loom to mention many of its faults returned. Everything is returnable if it is not fit for purpose. You don't go and buy a car knowingly that has dash rattles and knobs that work loose let alone dash lights that flicker. Give it back and ask for your money back.

I really wanted to say, groan.... women drivers.

Take a look at the below link and associated pages from Citizens Advice. This provides all the info you will need.

Good luck.

http://www.adviceguide.org.uk/england/consumer_e/consumer_cars_and_other_vehicles_e/consumer_problems_with_the_car_you_bought_e/the_car_you_bought_is_faulty.htm

I always found the Citizen's Advice and Trading Standards were always too much on the side of the trader / dealer and wouldn't support you nearly as much as the law dictates.

Essentially it's whatever a judge would consider reasonable. If you're a consumer, bought a car in good faith, it wasn't a trade sale, it wasn't cheaper because faults were identified as being part of the sale, and the dealer hasn't or won't fix the problem, then you can reject it as not reasonably reliable, or not as described.

You don't have to give them a chance to fix it if not much time has passed but it will look better to a judge if you have.

Just keep a note of everything, put everything in writing quoting the Sales of Goods act 1979 (amended), and be prepared for a bit of brinkmanship.

My Dads i10 is just coming up to 4 years old and is still as perfect as brand new.

They have a reputation to uphold so don't accept anything less.

Good luck......

I always found the Citizen's Advice and Trading Standards were always too much on the side of the trader / dealer and wouldn't support you nearly as much as the law dictates.

Essentially it's whatever a judge would consider reasonable. If you're a consumer, bought a car in good faith, it wasn't a trade sale, it wasn't cheaper because faults were identified as being part of the sale, and the dealer hasn't or won't fix the problem, then you can reject it as not reasonably reliable, or not as described.

You don't have to give them a chance to fix it if not much time has passed but it will look better to a judge if you have.

Just keep a note of everything, put everything in writing quoting the Sales of Goods act 1979 (amended), and be prepared for a bit of brinkmanship.

Citizens Advice is a charity and independent. The advice on their Adviceguide document is much in line with what you wrote above although obviously much more comprehensive. The OP should find the site informative in dealing with her issue hopefully.

I dont think your issues are anywhere near rejecting a car!

Any excuse to get an Octy back :p admit it, you miss it! Your having second thoughts!

Do any of the issues actually affect the running of the car? I would have thought you would have a very tough time rejecting for what will probably be seen as relatively minor issues.

Why isn't it ground to reject the car, it's brand new and has faults?

On a good note they are changing the clocks and the radio has been fixed but the revving it still present.

I said in my first post that it does not affect the running but paying £8000 for something you'd want it to at be fault free..

Why isn't it ground to reject the car, it's brand new and has faults?

On a good note they are changing the clocks and the radio has been fixed but the revving it still present.

I said in my first post that it does not affect the running but paying £8000 for something you'd want it to at be fault free..

It is not as it should be, that is grounds enough.

Missus just had one as courtesy car, 900 mile 13 plate

Raddly, loud, uncomfortable, issues with the lights, when dipped on dash backlighting and rear lights would randomly go off, revs also rose during gear change as you say.

But apart from that it was a hoot to drive, 1.2 and quite nippy and slidy when booted around roundabouts lol

is there a damper on the throttle body to keep revs up ready for change through a "leggy" box?

Might just want damper changed ?

Id say if they cant fix the faults to your satisfaction then your within your rights to reject the car,have you tried another one to see if the rev problem is a common one with the same model?

The revving may not be a fault, a few Japanese makes that I know will hold onto the revs when the throttle is closed during gear changes. Try and get out in another one to see if it's the same.

Apart from some dodgy dash fittings, I'm not sure the op has described any clear cut faults tbh. Seems more like the symptoms of a cheap Asian car.

well another taxi driver has a 62 plate i40 saloon taxi up here, and it has been constantly back at the dealers and he has had enough and he has gave it back and has gotten a mkII octavia 62 plate estate and he is much more happy with it

Tell Hyandai that the i10 is not as good as the Citigo.

You will have to give them a fair chance to remedy those faults.

george

This ^

They are entitled to attempt to repair. If they can't then you've got some grounds for the car being handed back.

That's not to say they'd make it easy.

Sounds like a Monday morning car.