Just had the Roomster serviced and MOT'd. The dealer phoned whilst the car was in the garage to say that as part of a visual check they noted that the rear brake pads were 35% worn and should they go ahead and replace them at a cost of £230. I told them not to replace them unless it was an MOT failure.

Do they need replacing if they are 35% worn? or was the dealer looking for work?

So in other words, they're 65% not worn?

 

£230 to replace rear brake pads sounds extortionate to me.

Is it Discs & Pads at the rear or Drum Brakes & Shoes?

(ask them how they got to quoting that figure for replacing rear brake pads!)

 

Get them done cheaper someplace else.

Skoda National Pricing Policy is very Expensive IMO, other than the £39 MOT offer.

*Your dealer needs to explain their quote on replacing rear pads.*

http://www.skoda.co.uk/owners/service-and-maintenance/national-pricing/maintenance

 

When do you want to replace them,?

 

(If it is rear Drums, are you waiting to next years service, and are you having the Drums taken off then,

or is that only a Minor/oil Service.)

 

How many miles has the car done,

is this the first time the Drums  have been off and the Shoes checked.

Or pads looked at if Discs?

 

george

My dealer at my service on Monday flagged 2 rear tyres are at 3mm just to let me know. They aren't illegal and for the moment still gripping (Conti's) so I'll leave them for now. At no point did they say they had to be changed

£230 to supply & fit rear brake pads is ridiculous! Id get a 2nd opinion if i was you,if they are only 35% worn then they have lots of miles left in them yet,even at 65% worn thay may last until next service.

Just had the Roomster serviced and MOT'd. The dealer phoned whilst the car was in the garage to say that as part of a visual check they noted that the rear brake pads were 35% worn and should they go ahead and replace them at a cost of £230. I told them not to replace them unless it was an MOT failure.

Do they need replacing if they are 35% worn? or was the dealer looking for work?

So on that logic, 35% worn means to the dealer that they are 100% worn out. Illogical nonsense. Someone. Is trying to extract the urine, and some cash!

Is it Discs & Pads at the rear or Drum Brakes & Shoes?

(ask them how they got to quoting that figure for replacing rear brake pads!)

 

Get them done cheaper someplace else.

Skoda National Pricing Policy is very Expensive IMO, other than the £39 MOT offer.

*Your dealer needs to explain their quote on replacing rear pads.*

http://www.skoda.co.uk/owners/service-and-maintenance/national-pricing/maintenance

 

When do you want to replace them,?

 

(If it is rear Drums, are you waiting to next years service, and are you having the Drums taken off then,

or is that only a Minor/oil Service.)

 

How many miles has the car done,

is this the first time the Drums  have been off and the Shoes checked.

Or pads looked at if Discs?

 

george

They are disc brakes and the car has done 34000 miles.

I've used this dealer since buying the car from them new. It's the first time I have got a printout entitled "Express Visual Check" so made me feel like they could be looking for work and I thought £230 sounded a bit expensive.

Ask why not £99 as the Skoda National pricing for rear brake pads,

or do they not participate in that?

 

Has some Service Desk person looked at Replacing Discs and Pads and also inflated that price maybe?

http://www.skoda.co.uk/owners/service-and-maintenance/national-pricing/maintenance

 

Your Dealership probably owes you an apology for trying to take the pith.

Always leaves you wondering how many others they mug on a daily basis.

 

george

Didn't they ask if you'd like the engine changed too?

I mean, after 34,000 that must be about 20% worn as well.

 

Good grief.

Just looked at the link given by george and the cost of new pads and discs is £189 so that must be what they intended doing, however its still £40 more expensive and at 35% worn is too soon IMO.

Find out if they have measured the discs and they are 35% down,

the pads would likely be gubbed if they were.

 

Maybe Just take your business to a VW garage or an independent.

Brake pads @ £99,

or even pads and discs does not even need to cost £189 to replace, parts, labour,VAT,  even with them on a good hourly rate.

They are already charging high enough for minor or major servicing.

 

george

When I had my Octy serviced earlier this year my (Independant) garage told me the front brake pads were 60% worn, advisory note, no mention of replacing same, I think your buggers are trying to take you for a ride!

All dealers will try to upsell bits and pieces to make money/hit targets etc.

 

Nothing wrong in what they do but certainly a bit underhand, but many many business's sell you stuff you don't need.

 

As you said wait til it fails an MOT or you hear them grinding! then you know its time to change.

The MOT certificate is no more,

but the old ones which told you on the rear about, it being the 'Minimum standard' Test on the day,

& 'The requirement to keep a vehicle up to MOT standard' between tests, (paraphrasing there)

was pretty good advice.

 

The above advice in post #13,  is pretty irresponsible IMHO.

Lets hope nobody is run down by someone today because brakes have not been checked, maintained or replaced because the MOT had not failed them or there was no grinding noise.

 

Even if an accident is not your fault, who wants their car inspected and to have pads/shoes about to be at the metal?

Or carry their loved ones around in one like that.

 

george

Bottom line is the rear pads are 35% worn at 34,000 miles so should be good for at least another 34,000, when they'll be 70% worn. Unless you're doing handbrake turns everywhere?

 

How many non-savvy drivers would have just said 'Oohh, 35% worn… yes, please replace them for only £230. Thank you so much for bringing it to my attention and saving me from a terrible accident'   

 

The garage was blatantly trying it on, in the same way insurance/breakdown cover companies et al, will send you a renewal for the highest possible price, before you phone them and get the proper price.

Thanks for the comments.

I didnt pay for the service and MOT because it was the second year of a service plan (obviously I had paid upfront last year) so maybe they thought they could squeeze a bit of money out of me without me feeling it !

By the way George what does "gubbed" mean? Hang on just looked in the Urban dictionary and It means knackered (north of the border term) also you mention worn discs - do they also wear down as well as the pads?

Edited 24 July, 201312 yr by dibujo

£230!

Id be able to do them for less than £23 inc parts

The MOT limit on brake pad friction material is 1.5mm which isn't a lot, I did see a car last week where the rear pads were so low that the metal backing was virtually touching the raised part of the wear lip on the disc, that got a fail and came back with new discs and pads. 

 

Suggesting replacement at 35% worn is scandalous

 

£230!

Id be able to do them for less than £23 inc parts

 

£230 is extortionate for just pads and maybe a little over the top for discs and pads, but £23?, possible on your own car but as a commercial exercise - loss making.

Thanks for the comments.

I didnt pay for the service and MOT because it was the second year of a service plan (obviously I had paid upfront last year) so maybe they thought they could squeeze a bit of money out of me without me feeling it !

By the way George what does "gubbed" mean? Hang on just looked in the Urban dictionary and It means knackered (north of the border term) also you mention worn discs - do they also wear down as well as the pads?

Yes, discs do wear as well although not at the same rate as the pads. You can get through 2, 3 or 4 sets of pads to 1 set of discs.

The minimum thickness of discs is sometimes stamped on the edge of the disc. If not it is mentioned on Car Part websites like this page from Euro Car Parts 

 

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Bore à [mm] 15,3 Brake Disc Thickness [mm] 22,0 Brake Disc Type Vented Centering Diameter [mm] 65 Diameter [mm] 280 Finish High-carbon Height [mm] 49,9 Hole Arrangement / Number 09/10 Inner Diameter [mm] 144 Minimum Thickness [mm] 19 No. of holes 2 9 Number of Holes 5 Pitch Circle à [mm] 112 Supplementary Article/Supplementary Info 2 without wheel hub, without wheel studs Surface Coated Weight [kg] 5,9 Fitting Position Front Fitted Quantity 2 PR Number 1ZF;1ZM    

 

 

 

 

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Brake Disc

Most modern cars have disc brakes on the front wheels, and some have disc brakes on all four wheels. The function of the brake disc is to slow down or stop the car. When the brake pedal is pressed the brake pads "squeeze" the brake disc which generates friction.

Brake discs should be replaced when they are worn below the minimum thickness, worn unevenly, warped or heavily scored. Should be replaced in pairs with new brake pads fitted at the same time.

 

 

 

 

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So in other words, they're 65% not worn?

 

£230 to replace rear brake pads sounds extortionate to me.

 

First thing that entered my head...they're practically brand new!

 

I think their just being over helpful..sorry no wrong way of putting it, they want you to crank open your wallet.

Rather typical of main dealers in general. Discs do wear more since they banned using asbestos in the pads as they use more abrasive materials to get the same levels of friction. As previous try some indy garages or even a tyre and battery centre as both will charge far less for doing the same work

Im off to the hospital. Im just over 40, so, in theory I am at least on average, 40-50% worn, if not more. I am off to get both knees replaced, followed by hips, dentures and 8mm thick glasses prior to having the hearing aids fitted.

I can't decide if it's nice or not to know that most dealers are the same, when I got mine a basic service they wanted £250 for front discs and pads because of a ridge in the disc... It's less than 0.5mm round the outer edge and the pads look nearly new. No! thanks.

Im off to the hospital. Im just over 40, so, in theory I am at least on average, 40-50% worn, if not more. I am off to get both knees replaced, followed by hips, dentures and 8mm thick glasses prior to having the hearing aids fitted.

I must be 80% worn then, I'll follow you in then 

That's the 3rd such dealer try on I've read in the last 24hours.

Wonder if the same dealer/chain?