Help ! I'm trying to get cash bank from hotpoint and they require proof of purchase which I have in a email invoice to me from ao , however the email is above their size (hotpoint) how do I make it fit the size 4gb I think , I'm trying to get £75 back before the dead line of the 28th may or I will loose it ! Please help if you can

If it is a scan of an invoice download it, open in image editor and reduce size, resave and attach?

4E9 Bytes - Have they sent you a "raw" or something!? As nellyboy says, save it as something more sensible, a jpeg should get it under 100kB.

If you can open it do a "Save as".

 

Gif works well for print but Jpeg should be fine.

 

does sound like you have a full colour scan TIFF or something massive like that.

Use a PDF creator to change the invoice to a smaller document - such as Bullzip PDF, PDFcreator etc.
 Google will help with it.

 

A lot come in the form of a printer driver - download it, install as a "printer" and then open the document and "print" it out to that printer. Should make the file an easily manageable size.

save it in dropbox and send them a link

I've contacted the place I purchased the item and they say that hotpoint should honour the proof of purchased they've furnished me with , looks like they are trying to fob me off and not give the £75 cash back ! Ao.com have said if they still don't honour the proof of posting they will intervene and sort it out!

Are the emails bouncing?

If not resend and cc [email protected]

I doubt 4Gb is the limit, most Email systems only allow 12MB.

 

Scanning and saving this as a jpg file with reasonable quality and size shouldnt leave you with a file much bigger that 100Kb; if you cant scan it, take a photo on your camera and upload that; unless you have one of the stupid 44Mp camera phones, the file is going to be 4-6MB.

I doubt the email from AO was 4mb.

Send the receipt as a PDF

Holy.. I doubt the file were 4GB. 

 

I doubt major email providors like Hotmail allow you to send attachments that big.. Let alone I doubt the sender you would be sending it too would allow such a big file. Do you mean 4mb?

4GB - it must be the movie version of the invoice

 

Seriously..  I doubt it's that big - I can't think of a file format that would be that large.  How did they send it to you, as said, most email providers will not allow attachments that large.

Nothing from Seboni121 since mid May, I suspect he is too embarrassed to admit he made a booboo over the email size.

 

Just to confirm, most email servers wont allow an email larger than 12MB, and some have a limit of 10MB; the largest email I have ever managed to send was 14MB, but it failed to arrive because the recipients email server wouldnt allow it through.

If you're sending LARGE files to family or friends, use www.hightail.com (formerly www.yousendit.com)

Most of my friends use QQ these days, it can be a bit flaky for file transfers, and the max file size depends on how long you have been a user - currently I am allowed to send files up to 10GB; I think the lowest allowance is 1GB..