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Bolero phone book has wrong numbers

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I'm still find new thing with the tech of my Yeti.

I was only using the steering wheel controls (voice) for attempting to ring people.......without success.

Then I discovered the phone button on the Bolero and to my amazement discovered the reason I wasn't getting through.......the listed numbers were a digit out!

In other words almost right, just not quite right.

How could that happen as this was bought as a new car?

It's done my head in thinking of this wierd behaviour.

Never seen or heard of that happening before. Its easy enough to delete phone book from Bolero and re import though.

Don't know about the Bolero, but my Columbus unit sometimes can't connect to my phone.

I've found that if you,  Turn off Blu-tooth connection on the Phone and wait a couple of Minutes,

then Turn on Blu-tooth  it connects and Sync's with My "Snowman".

 

Hope this helps.

  • Author

Never seen or heard of that happening before. Its easy enough to delete phone book from Bolero and re import though.

Easy for you, but I've found nothing easy with auto/coms tech and simply don't understand computer protocols at all.

I find the button symbols depicted in the manual require a magnifying glass to work out the steps to take.

I'll keep at it though.

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Has anybody heard of the phone book loading by Bluetooth wrong numbers.....that's right........almost correct BUT just one digit incorrect.

The dealership have no experience with this problem but are going to try to deal with it Mon.

Am I the target of hacking or something because it just doesn't make sense.

  • Author

Never seen or heard of that happening before. Its easy enough to delete phone book from Bolero and re import though.

I did restore factory settings but to no avail. To me , it just can't happen!

Topics merged.

Then I discovered the phone button on the Bolero and to my amazement discovered the reason I wasn't getting through.......the listed numbers were a digit out!

How could that happen as this was bought as a new car?

Has it been doing this for 2 years or just started Ryeman? I ask as you said you brought this car as new but your forum car description (to the left) says you have a 2 year old Yeti.

 

What digit is missing ? The first digit, the last digit or just a random digit?

 

Are there any commas in the phone's contact list? Or any other non standard character.

 

Is your contact list on your phone or stored on Google and sync to your phone?

 

If you put a new number into your contact list say 12345678 and then re-download the phonebook what shows up?

 

 

Just read in another thread you are now saying that the didit is wrong which implies it is not missing but maybe transposed a digit. Try adding a new number and say what happens

 

Not wanting to hijack your post but my Bolero has absorbed my phone list with every entry containing a single wrong digit!!

How could that possibly happen?

Edited by Zeanie

  • Author

Hi Zeanie,

The build date is 1/12 but first reg to me 2/14.

They had a 'fire sale' of unsold stock which I couldn't pass up.

Peninsula VW/Skoda man had never heard of such a problem and unfortunately couldn't fix on the spot (at least I didn't feel like a complete idiot as I find this tech stuff a challenge in a foreign language).

In a sense I was happy to see it stumped him.

I don't know if the Bolero unit has a fault in it and needs replacing.

On another matter I have to confess my incompetence at loading the radio with presets. Eg when I select AM the FM stations appear instead. I've read the manual and it seems very complex and confusing and not at all commonsensical like every other car I've owned before.

A bit depressing really but thanks for all your help and I'll let you know how it goes your Mon morn.

  • Author

Has it been doing this for 2 years or just started Ryeman? I ask as you said you brought this car as new but your forum car description (to the left) says you have a 2 year old Yeti.

 

What digit is missing ? The first digit, the last digit or just a random digit?

 

Are there any commas in the phone's contact list? Or any other non standard character.

 

Is your contact list on your phone or stored on Google and sync to your phone?

 

If you put a new number into your contact list say 12345678 and then re-download the phonebook what shows up?

No commas just,a single corrupt digit and, thinking back to the last exasperating attempt, it seems to be embedded in the last four digits, but I can't guarantee that at this moment.

I've synced Google plus with my gmail account but would phone numbers be too? That would only be through my phone surely?

Some phone contacts have email accounts also listed but not all.

I do have some fake contacts for remembering numbers but would that be a problem and infect the genuine ones?

Every single contact is just slightly wrong and it's wierd!

 

 

Just read in another thread you are now saying that the didit is wrong which implies it is not missing but maybe transposed a digit. Try adding a new number and say what happens

  • Author

Oops I don't know what happened there^^^^^

I give up :(

  • Author

I've just tried doing the update via the thumb wheel ....via setting but got nowhere...just round in circles.

Im seriously thinking I've been hacked .....nothing else makes sense.

Hope Mon. will see it resolved and I'll let you know.

Im seriously thinking I've been hacked .....nothing else makes sense.

 

For goodness sake, there are plenty of other explanations which make much better sense!  "It's not working and I don't understand why" does not equal "I've been hacked".  That usually makes about as much sense as blaming it on 'evil spirits' or 'the old woman next door who must be a witch and who has placed a curse on me'.  It's tempting to invent an 'explanation' that seems to make sense: it gives you back some feeling of control.  That doesn't make said explanation right or true, or anything close to that.

 

What possible reason would anyone have for hacking your phone in this way?  What would it gain them?  Think about it for a second, and apply Hanlon's Razor: "Never attribute to malice that which is adequately explained by stupidity."

 

The phone and the car both contain software which is written by humans, who are fallible, and who in this case don't even have the benefit of being to collaborate directly in the creation of systems which will work correctly together: they're each working to published specs which are open to interpretation, misinterpretation, misunderstanding, or a combination of any of the three.  Equally likely is that one or other party responsible for creating the software just made a mistake.  All of those possible explanations are vastly more probable than the idea that someone would have deliberately targeted your car and/or phone simply in order to make it impossible for you to make calls via your car's bluetooth module.  Seriously, how likely is that in reality?

 

As Kenny R said, the most obvious first step would be to reload your phone book on to the Bolero from the phone.  That is not the same as doing a factory reset of your phone.  The simplest way to reload the phone book is to delete the phone from the list of paired bluetooth phones on the Maxidot, and then re-pair it.  If it's an Android phone you will need to look for the notification asking you to authorise the uploading of the phone book to the Bolero, and agree to it.

 

If the fault persists after doing that then that would suggest a problem in the pairing between your phone and the bluetooth module.  It might be worth trying a replacement bluetooth module if you can get hold of one (they go for about £100 on eBay in the UK, without the wiring harness which you don't need.)  You could also try borrowing another phone and pairing that with your existing bluetooth module to see if the fault happens with that phone as well.

  • Author

All I can say in response ...I'm sorry you've been made so upset.


No commas just,a single corrupt digit and, thinking back to the last exasperating attempt, it seems to be embedded in the last four digits, but I can't guarantee that at this moment.

Can you give an example? ie show us what the contact information should be from the phone and what is shown on the Bolero

eg

Phone

Tom Brown +44789562356

 

Bolero

Brown Tom +44789562356

 

Until you can show us actually what is happening it is difficult to understand what you are typing to fathom out the problem.

 

Don't worry it's just a config problem most likely.

Simple question: have you tried un-pairing and re-pairing the phone to see if the phone book loads properly from a starting start?

  • Author

I unpaired my old dead S3 and then paired my newer model and then found corrupted numbers .......but......not too sure that the original numbers weren't corrupted as well.

Anyway, I did 'factory reset' ....installed the newer S3 and phone book but no fix.

I do bury code numbers in fake contacts for reminders of pins etc....would that be an issue affecting other genuine contacts?

I unpaired my old dead S3 and then paired my newer model and then found corrupted numbers .......but......not too sure that the original numbers weren't corrupted as well.

Anyway, I did 'factory reset' ....installed the newer S3 and phone book but no fix.

I do bury code numbers in fake contacts for reminders of pins etc....would that be an issue affecting other genuine contacts?

But which phone is causing the problem ?? Where has this old dead S3 come from all of a sudden? Have you just brought a brand new phone and the issue is still happening as I really am not sure what you are going on about now.

Sorry but I can not understand what all your problems are as they keep seeming to change between posts/threads.

  • Author

The old S3 19300 died not ago but I am only now discovering all aspects of the Bolero.

As I'm nearly 69 and this auto/smart phone interface tech is a big challenge to me, I'm banking on the dealership to resolve ALL issues Monday.

It's the same SIM card, just an updated model S3 19305T.

I'm over trying to work out what's going on but I'm sure it's up the iGen's alley.

  • Author

Well apparently somehow the fault occurred in the process of using the Bolero's Phone/Setup system.

It seems I should have done all by way of the steering thumb wheel and not the centre unit....but why the fault occurred is still a mystery not answered.....the tech guy had never seem that sort of problem.

He said there have been issues with Samsung phone but not iPhones.

So a complete and quick reset was done through the wheel and all resolved.

It remains a mystery to me and the tech guy how/why the two different systems have different outcomes.

Well apparently somehow the fault occurred in the process of using the Bolero's Phone/Setup system.

It seems I should have done all by way of the steering thumb wheel and not the centre unit....but why the fault occurred is still a mystery not answered.....the tech guy had never seem that sort of problem.

He said there have been issues with Samsung phone but not iPhones.

So a complete and quick reset was done through the wheel and all resolved.

It remains a mystery to me and the tech guy how/why the two different systems have different outcomes.

Glad its now got sorted

You could start a new topic, I Didn't Know the Yeti Didn't do this... :D

  • Author

Glad its now got sorted

Yeah, thanks.

I don't know whether an iPhone setup through the Bolero would have caused a problem with numbers also.

Strangely to get this updated S3 to tether to my TomTom I had to install a separate app which wasn't needed with the old one.....v odd.

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