Hi,

 

My car is saying it needs it's first 10000 mile service already, but it has only done 9400 miles.....

 

My friends Octavia is on the same mileage and is exactly the same. Why has the internal timer not set up for 10000 miles instead of the reduced mileage of 9400 miles?....

Hi,

 

My car is saying it needs it's first 10000 mile service already, but it has only done 9400 miles.....

 

My friends Octavia is on the same mileage and is exactly the same. Why has the internal timer not set up for 10000 miles instead of the reduced mileage of 9400 miles?....

Because 9400 miles (well 9375 actually) is the same as 15000km which is the recommended service interval in Europe and elsewhere...  In the UK it is 10,000 miles but the car doesn't make allowances for that...

Because 9400 miles (well 9375 actually) is the same as 15000km which is the recommended service interval in Europe and elsewhere... In the UK it is 10,000 miles but the car doesn't make allowances for that...

Another daily 9300 mile thread!

Yep, it has always been 9,400 miles ........... but Skoda insist on printing 10,000 miles on every bit of literature.

This confusion over whether 9320 miles (15,000 km) or 10,000 miles is the correct service interval can have implications for extended warranties where there are usually strict requirements to have the car serviced on time. In the case of the Skoda-Approved Extended Warranty, this clause applies:

'For this warranty to remain valid each service must be completed within 500 miles of the mileage recommended by the manufacturer or within four weeks of the recommended time period, whichever occurs first.'

This confusion over whether 9320 miles (15,000 km) or 10,000 miles is the correct service interval can have implications for extended warranties where there are usually strict requirements to have the car serviced on time. In the case of the Skoda-Approved Extended Warranty, this clause applies:

'For this warranty to remain valid each service must be completed within 500 miles of the mileage recommended by the manufacturer or within four weeks of the recommended time period, whichever occurs first.'

 

But Skoda UK recommend every 10k miles, it's only the car that asks for it at 9400.  All the paper that come with mine including the stuff the free servicing says every 10k miles, not 9400.

Yep, it was 9400 on the Octy 2 as well Neil, even though the paperwork said 10k. At the end of the day, you need about 18 services before you are 1 service out!

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Its only through reading this forum that I realized that the free servicing has to be done at 10000 miles. My 6 Skoda's including this one have all come from the factory set for extended servicing. My latest vRS has still not said it needs a service even though it has 10200 miles on it! It is booked in next week as a result of previous threads on this!

It would be an interesting warranty conversation with Skoda if something went wrong after 10000 miles, seen as the dealer supplied the car with the service interval set wrong on the deal it was sold on! Hopefully it doesn't catch someone out!

Because 9400 miles (well 9375 actually) is the same as 15000km which is the recommended service interval in Europe and elsewhere...  In the UK it is 10,000 miles but the car doesn't make allowances for that...

It does seem a bit odd that Skoda can manage to shift the steering wheel from the left to the right hand side of the car, along with the instruments, etc. and have the manual translated into English but can't do a quick software change to make the service indicator go off at 10K miles instead of 9.4K  :think:

They could just change the service interval in Europe to 16000km and then everyone is happy.

Does it matter 9400 or 10000, its still got to be serviced!

Does it matter 9400 or 10000, its still got to be serviced!

Yes, but the service indicator should indicate at the correct time, otherwise what's the point?

I think on the grand scale of things, this comes under "First World problems"

Crogers, on 09 Jul 2014 - 11:41, said:

I think on the grand scale of things, this comes under "First World problems"

If we were only allowed to discuss major world issues then this forum wouldn't exist.

 

At the end of the day Skoda have designed a service indicator that doesn't work correctly in the UK...not a major issue but still an annoyance. If I recall correctly it also doesn't know how many days there are in a year - I think it uses 370 days or similar as its base point! So if you stuck rigidly to what it said you wouldn't get your third free service completed before the Fixed Service Scheme expired (assuming you do less than 10k miles per annum).

Edited 9 July, 201411 yr by bouff34

 If I recall correctly it also doesn't know how many days there are in a year - I think it uses 370 days or similar as its base point!

 

372, it's based on twelve 31 day months.

372, it's based on twelve 31 day months.

Thanks, Neily.

 

So what is the point of that?  I could understand that it might not take account of a leap year but 372 days? Or are years longer in Europe and we've lost out to the conversion factor again?

Thanks, Neily.

 

So what is the point of that?  I could understand that it might not take account of a leap year but 372 days? Or are years longer in Europe and we've lost out to the conversion factor again?

Let's hope the overpaid/underworked beurocrats in Brussels don't read these forums as the next thing you will know there will be a standard 372 day year. They seem to tinker with everything else in our lives. Sorry but couldn't resist a little anti Europe rant!!

Thanks for the replies guys - sorry for re-starting a 'daily issue' but I did search for this first.... ;-)

 

Anyways - it was supposed to be on flexible servicing so 17000 miles or so, but they forgot to reset that when they put the new ECU in at 400 miles when I had all those problems on first arrival.