they seem quick to point out in the handbook that it may use upto .5 ltr of oil per 1000km so ask them to point out in the same handbook where it says the engine will start to die after 25k or whatever, they really cant have it both ways

as jim would say, wear and tear my arse

They mention the 0.5 litres per 1000 km that may be used depending on style of driving and conditions of use.

But that is in the Owners Manual for all the Engines in a Fabia from 44 kw to 132 kw Petrol & Diesel & 3 or 4 Cylinders.

 

So that is no get out for Skoda / VW.   Because there are no Towing Limits for a vRS, and driving around town is hardly going 

over Mountain Passes in High Summer Temperatures.

 

So what are the Style of Driving or Conditions of use that a car in the UK at national speed limits should have a Euro 5 Emission engine 

being Fuel Efficient but requiring 1 litre of oil for every 3-4 tanks of fuel?

Can the dealers word can be trusted?....... :wonder:

I think your faith in Skoda/VAG is misplaced.

There have been many cases of owners going through two or more CAVE engine replacements that make me think otherwise.....

I've been here long enough and read enough stories to conclude that they just hit and hope.

That's funny because my car has been into the delearship today and they've proved my car has an oil problem still and a poor idle and i asked what engine will be fitted to my cave car and got proof that it will be a CTHE

What kind of proof that they are ordering and receiving a CTHE Engine and a ECU to match ?

 

Lovely stuff if Skoda are now supplying CTHE engines as replacements to fit to CAVE engine cars from up to 2012 that 

have failed or are failing Consumption Tests.

Edited 13 February, 201511 yr by goneoffSKi

yea they have to order it all in tbh i can't see why you guys think they don't put CTHE in to me , there looks to be no physical differences in engines it seems to be all internal modifications

So what was the proof you have seen that they are getting a CTHE engine & ECU for your car.

That's funny because my car has been into the delearship today and they've proved my car has an oil problem still and a poor idle and i asked what engine will be fitted to my cave car and got proof that it will be a CTHE

That would be great if you got a CTHE, if Skoda have finally changed their approach to how they handle these engine replacements is only a good thing.

I'm just saying that Dealers say one thing, then do another. Until you get proof that a CTHE block and ECU are going in your car, I wouldn't get your hopes up.

dont think cthe is the cure for all evils as they can fail too, all you should be concerned about is whether they actually FIX the oil consumption with a working engine, cave, cthe who cares

http://linkedin.com/pub/alasdair-stewart/27/a4/b4b

[email protected]

http://skoda.co.uk

 

Present customers would be as well to let him know how Skoda Cars are for Reliability and how Skoda UK perform with 

Warranty or After Care issues, they might try better if they know how badly they can fail at present.

Edited 14 February, 201511 yr by goneoffSKi

I am a newbie from Australia. I have a 2012 fabia rs with a cave engine. I purchased the car in jan 2014. It has a five year warranty. I noted the oil usage problem at 11 weeks /2000 km and was advised to continue topping up the oil until 10000 km. At 7000 k I finally had the first oil use test. The result was 1.8 l/ 1000 km. I had the rebreather fix in Sept 2014 and the next oil test was still more than1.8l/1000 km. At that time I was told that this fix fails in 90% of cases. Following that outcome we started to ask more questions. I am sure you know the outcome of that? We have lodged a claim in the Australian Consumer claim tribunal and I have a hearing in one month. In the meantime I have had the squirters replaced and I am currently on my 3rd 1000km oil test. You may be interested to hear that I was told in January that an engine replacement was not an option as the replacement engines are incompatible.

I wonder does anyone have the figures on how many site members have had engine or car replacements?

Mines in the process of having a new engine and mine is 2012 cave here in the uk

I am a newbie from Australia. I have a 2012 fabia rs with a cave engine. I purchased the car in jan 2014. It has a five year warranty. I noted the oil usage problem at 11 weeks /2000 km and was advised to continue topping up the oil until 10000 km. At 7000 k I finally had the first oil use test. The result was 1.8 l/ 1000 km. I had the rebreather fix in Sept 2014 and the next oil test was still more than1.8l/1000 km. At that time I was told that this fix fails in 90% of cases. Following that outcome we started to ask more questions. I am sure you know the outcome of that? We have lodged a claim in the Australian Consumer claim tribunal and I have a hearing in one month. In the meantime I have had the squirters replaced and I am currently on my 3rd 1000km oil test. You may be interested to hear that I was told in January that an engine replacement was not an option as the replacement engines are incompatible.

I wonder does anyone have the figures on how many site members have had engine or car replacements?

BigSheep or George might have some stats.

 

However, currently George is still on Briskoda "gardening leave" 

I am a newbie from Australia. I have a 2012 fabia rs with a cave engine. I purchased the car in jan 2014. It has a five year warranty. I noted the oil usage problem at 11 weeks /2000 km and was advised to continue topping up the oil until 10000 km. At 7000 k I finally had the first oil use test. The result was 1.8 l/ 1000 km. I had the rebreather fix in Sept 2014 and the next oil test was still more than1.8l/1000 km. At that time I was told that this fix fails in 90% of cases. Following that outcome we started to ask more questions. I am sure you know the outcome of that? We have lodged a claim in the Australian Consumer claim tribunal and I have a hearing in one month. In the meantime I have had the squirters replaced and I am currently on my 3rd 1000km oil test. You may be interested to hear that I was told in January that an engine replacement was not an option as the replacement engines are incompatible.

I wonder does anyone have the figures on how many site members have had engine or car replacements?

http://www.briskoda.net/forums/topic/294051-cave-cthe-14tsi-just-reply-please-if-you-have-had-an-engine-replaced/

http://www.briskoda.net/forums/topic/312300-vrs-mk2-engine-replacement-are-all-customers-getting-consistent-treatment-from-skoda-uk-anddealersips/

http://briskoda.net/forums/topic/294051-cave-cthe-just-reply-please-if-you-have-had-an-engine-replaced

Edited 24 February, 201511 yr by vrskeith

Ok. An Update... Skoda picked the car up yesterday, had it all day and returned it saying they "didn't have time" to look at the oil consumption problem because they noted that it hadn't had a recall done on the gearbox so they did that instead, apparently a gearbox oil change and a software update? So we're booked in again next week for the oil consumption test

Ok. An Update... Skoda picked the car up yesterday, had it all day and returned it saying they "didn't have time" to look at the oil consumption problem because they noted that it hadn't had a recall done on the gearbox so they did that instead, apparently a gearbox oil change and a software update? So we're booked in again next week for the oil consumption test

 

Skoda never actually admitted to a "recall" on the dsg, they referred to it as a service campaign, not all cars affected by the dsg oil change though. It's good on one hand that they took the time to change the dsg oil and carry out the software update on the ECU, but not so good that they never found the time to check the real big problem i.e. oil consumption.

 

Which garage/ dealer is carrying out the oil consumption test? Hopefully you have one that understands the correct weight of a litre of oil is 857 grammes and not 1000 grammes, and hopefully allows a bit of leeway in the distance to be travelled during the consumption test period.

Silbury Skoda in Cramlington are carrying out the work, they said the distance to be travelled will be 200 miles give or take a couple of miles either way.

Silbury Skoda in Cramlington are carrying out the work, they said the distance to be travelled will be 200 miles give or take a couple of miles either way.

 

Sorry Octaviator just reread the whole thread and in my opinion, unfortunately, your service manager at the dealers is going to be as much use as the one we had, who ended up being told to keep clear of me and the case while it was ongoing such was his level of ineptitude. To me, and it's just my opinion, they are not doing the best they could for you as the suffering customer by adding delays to the process that don't need to exist.

 

Based on the figures you have quoted from the records you have kept, and assuming Skoda UK have been made aware of the data you have, they already know that your car will fail the consumption test based on the many (hundreds of Fabia's. maybe thousands across VAG) test results they already have from other owners, and the majority of those owners with figures very similar to yours ended up with replacement engines. For some reason best known to the dealer, he is delaying the inevitable by holding off the test, perhaps hoping the warranty will expire and he can reap more from you than he could doing warranty work.

 

Don't let the so and so away with it, they make plenty from carrying out the engine change if needed, straight from the horses mouth they make £58 per hour warranty labour plus a 4% profit on the engine. Job all in is in excess of £4.5k covered by warranty. Dealer will be hoping to charge his own, higher, hourly rate to get this done, a trusted Skoda dealer told me they needed to cordon off at least 14 hours workshop time to carry out the replacement process and that's if the job is a good clean out and in.

 

I would be asking for more miles in the consumption test period to ensure that the miles covered properly replicates the normal usage of the car, there is little or no point in taking the car for a 200 mile blast up motorways and back roads if that isn't the normal type of use. Our test was over a minimum of 400 miles, and even that varies significantly from other owners on here such is the lack of consistency in dealing with this known problem, a problem they have tried to keep quiet across VAG and managed in the main to do so.

 

When the car goes in make sure Skoda UK know your feelings about the miles to be covered, and that they have arranged a courtesy car at their expense for any loss of use of your own car. They did this for us and many others, but should be doing it across the board.

 

Also worth checking before driving off if the oil cap and dipstick is taped over to prevent access and interference, and to check with them exactly how much oil they put in. As mentioned before, and thanks to goneoffski for pointing this out repeatedly, it is important that the dealer doesn't overfill by misjudging the correct weight of a litre of oil, which is 857g and not 1000g. If it hasn't been taped off, and engine is cold, check dipstick for level before moving off just for your own piece of mind and to make sure they haven't overfilled.

 

It seems that short, sharp frequent journeys when the engine is colder tend to result in higher oil use than a 200 mile blast up and down motorways and A roads, but if the normal use for the car is short, sharp frequent journeys then it is fair that your use during the test replicates the normal use.

 

Hopefully once the test is up and running you see some progress and they stop holding you up. All you want is a reliable car performing the way it was originally intended when designed by VAG. You're not seeking the earth, only for the car to be as intended.

 

All the best.

Todays the day of the Oil Consumption test!!!

 

I've requested a longer driving duration for the test, i'd prefer 500 miles.

 

Had a call off the dealer asking who would be paying for the diagnostics and oil used in the test, I told them to call skoda uk and ask for them to pay, i gave them my case number and thought that would be that. No, Skoda uk phoned me and said they won't cover the cost of diagnostics and the oil and its not covered under my used car warranty!!! They said they only way i can proceed with the test is if i pay for the test, £111.02 I've told them i'm not happy.

I will bump the threads for you on Being Asked to Pay.  

 

& there are those that did pay, and they get refunded,  because the test is required to Skoda (VW) failures in 

Design, Manufacturing, Materials, and Software. 

I Asked skoda uk about a refund once the car fails the test and i was told the wouldn't.

But they lied,

 

So you need to get a Customer Services Manager.

John Good,  Tom Chadwick, Dan Wilson or who ever they have now.

 

Get your written claim to 

Alasdair Stewart Brand Diretor Skoda UK. 

Ask him about the Civil Action you might be forced to raise against Skoda UK & the Claim for your losses.

 

No idea why they think all has changed in the past 2 months.    

But they are going to have a shock coming i think if they continue this way.  

 

All within tolerances,  not our fault,  never heard the likes.    They need really hit in the pocket.  

Maybe Radio 4 & BBC Watchdog programmes will bring them to their senses.

Edited 19 March, 201511 yr by goneoffSKi

It is important that you get the copy of the 'Instructions'  that the Dealership Technicians are following in doing the 

Official OIl Consumption Test'.

 

Get the report as to Oil Weight (& Quantity)  at the start of the test after new Oil & Filter & it Drained,

Mileage Covered & Drained Weight.

 

300 km, 600 km  or even 1000 km covered is OK if a Dynamic Test is done, but does not prove an engine is OK 

if they work it out as not using 0.5 litres in 1000 km,  (621 miles)

 

Because if it used 0,5 litres for 621 miles or even just the usual result of 0.3 litres,

you want to know how much it would use in the next 621 miles if you did not top up.

 

1 litre of oil for every 3 tanks of fuel while driving in a normal manner in the UK winter is not acceptable 

regardless of what a Owners Manual might say 'May'  be the consumption in certain Conditions & driving styles.

Todays the day of the Oil Consumption test!!!

 

I've requested a longer driving duration for the test, i'd prefer 500 miles.

 

Had a call off the dealer asking who would be paying for the diagnostics and oil used in the test, I told them to call skoda uk and ask for them to pay, i gave them my case number and thought that would be that. No, Skoda uk phoned me and said they won't cover the cost of diagnostics and the oil and its not covered under my used car warranty!!! They said they only way i can proceed with the test is if i pay for the test, £111.02 I've told them i'm not happy.

Do not pay a penny, get in touch with Skoda UK CS and get them to sort out this dealer.

 

This I recall is the same dealer who is trying to sell ex demo /USED  Fabia vRS AT RIP OFF PRICES!

 

They bloody want THE "PENNY and the Bun.

 

Do Not PAY!

 

Get hold of Tom Chadwick , both by phone and via Contact email on Skoda Website.

Get your Case No .issued and up and  running.

Keep everything in writing ,even your record of conversations . Copy the dealer keeping them in the loop. 

Edited 19 March, 201511 yr by vrskeith

Do not pay a penny, get in touch with Skoda UK CS and get them to sort out this dealer.

 

This I recall is the same dealer who is trying to sell ex demo /USED  Fabia vRS AT RIP OFF PRICES!

 

They bloody want THE "PENNY and the Bun.

 

Do Not PAY!

 

Get hold of Tom Chadwick , both by phone and via Contact email on Skoda Website.

Get your Case No .issued and up and  running.

Keep everything in writing ,even your record of conversations . Copy the dealer keeping them in the loop. 

you dont have to pay a penny, some garages ask you to pay the price of oil that is used until the test is completed my garage said this but as a goodwill gesture they let it slide as they knew (with how much oil it had taken out off the limited fossil fuels on earth, RIP) (7-8 litres) they knew something was seriously wrong with my CAVE