You would think that they carried the sensor as a stock item seeing as a few of them seem to be failing at the moment .....

You would think that they carried the sensor as a stock item seeing as a few of them seem to be failing at the moment .....

 

Yeah, me too. Perhaps they've run out of them.

Not sure if its the same sensor fault as last time or not.

It sounds to me like the actual problem (faulty wiring to the sensor perhaps) wasn't correctly identified first time round but the act of replacing the sensor disturbed the fault sufficiently for it to continue to work for a little while longer before failing again. Chances are, the old part that was removed from your car was checked and found to be functioning correctly. Hence, they are not replacing it a second time. Rather, they are looking for other points of failure i.e. The loom or other sensors

Edited 19 March, 201511 yr by Greg R

sounds to me dealer does not know whats its doing

Another call from the dealer today. Apparently a boost sensor has been replaced. They said it arrived at lunchtime, yet yesterday it was on back order. Mmm.

It was a different sensor from the last one, and obviously not the wiring fault the were looking at yesterday. He said they'd replaced the sensor after speaking to Skoda tech.

They'll test it tonight (more mileage added to my car for testing) and again in the morning. 

Have 0% confidence that the car will be returned reliable though.

Mine has been back to the Dealers 4 times in its first year. It would have been more frequent but I saved a few niggles up for it's annual service (start-stop that wouldn't stop, rattly sound generator, leaky radiator). Other faults have included a faulty water pump, slipping drivers seat and clouds of white smoke after the oil was overfilled by the Dealer. I have never owned a car that likes visiting the Dealers so much.

Would I buy another? Silly question.

Edited 19 March, 201511 yr by Orville

Would I buy another? Silly question.

 

Snap.

 

1st and last Skoda.

You would be even more peed off if the same sensor had failed on your more expensive Golf gtd or A3.

You would be even more peed off if the same sensor had failed on your more expensive Golf gtd or A3.

 

They wouldn't have been much more than my car with the spec I have, but yes probably.

 

Not convinced about the sensors though - can't help but feel its a 'lets try this' approach to fixing it   :(  

It will be - all they do is hook it up to the computer then phone a friend in Milton Keynes. It wouldn't be any different at a VW or Audi dealer. If the ECU says faulty sensor or readings are out of range then the sensor gets replaced.

 

The problems start when that doesn't fix the problem.

It will be - all they do is hook it up to the computer then phone a friend in Milton Keynes. It wouldn't be any different at a VW or Audi dealer. If the ECU says faulty sensor or readings are out of range then the sensor gets replaced.

 

The problems start when that doesn't fix the problem.

 

My worry is the workshop manager I spoke to came across as if he was very unsure that they had found the problem. He used a number of terms like 'if its fixed'.

If it was as simple as plugging it in, I wonder why they replaced some of the wiring first? 

None of it gives me any confidence to be honest 

Edited 19 March, 201511 yr by 73henny

Open a case with SUK if you have no confidence in the dealer.

Sent from my iPad using Tapatalk

I think the dealer is doing as well as they can actually. Don't really have any complaints about their service so far. Its entirely possible that there is a fault somewhere in the system that is difficult to identify and rectify. That would be the same for any dealer. I'm quite sure they're doing everything they can, but to fix an issue you have to find it first.

You have to understand a little bit the dealers work. They don't design the car or get any real special training in the new products as they are released.

They have to rely on their general automotive knowledge & experience as the cars come to the dealer with various issues.

 

Usually they will have many cars to work on that day/week & everyone wants their car back as quick as possible.

If they have an electrical error with a sensor there are several potential causes but its logical you start with the easiest one to change/check.

So they replace the sensor, drive the car, all is good. Job done right?

 

The same issue took several months & killometers to return which means its also not easy to diagnose.

It took a long time for the same problem to return when you drive the car every day.

The guy at the dealership can probably only drive it for 5 minutes. (and then many people will complain because its got 20km extra on the clock ).

 

The next time it returns with the exact same issue, they are right to think changing the sensor didn't fix the problem, so modifying the wiring (as it seems this is now a commonly known fault) is the next logical step.

If the changed the sensor, gave you the car back & you returned in another month, you would be equally pee'd-off.

 

 

No car from any manufacturer is without faults.

What's important, as 73henry mentions, is how the dealer handles the situation & if they can solve your problem with minimum inconvenience to you.

 

I have had the same "boost pressure sensor" issue & the service from the dealer in Switzerland was fantastic.

It left me with much more confidence that I had made a good choice buying a Skoda.

I know its not the last time I will take a car back to the garage in my lifetime but I am confident I will get good service if I need to go again.

 

 

Saying that though, if I had all of the problems that Orville mentioned I think my answer would be very different..

Edited 20 March, 201511 yr by Gabbo

The car is back. Fingers crossed.

 

I had a 4 hr round trip to collect it from the dealer, so will be looking to recover the fuel costs from Skoda.

73henny. I would raise a complaint with SUK if not done so already. Dealer attitude and SUK attitude is important.

The grief i had with my new octavia caused no end of frustration but by being Persistent I have received £2000 discount off the car. No way of a verbal admittance of ineptitude and that mistakes were made by the group but I think the amount of money offered to me speaks volumes.

I'm not sympathetic to the group and dealer network Like some after all they solely exist to take your money. The MasterfIt technician awards are always a source of Amusement at these places as the higher you place yourself makes it a longer Fall from grace when things dobt work.

Good luck with the car. I Understand the plight, my new car experience was ruined by a company more interested in company targets and appeasing senior management.

I'm running my car now on a daily basis And it's good enough, especially as it's £2k cheaper so after all the headache I'm saving my money and most probably skoda have sold a car very very cheaply.

Would I buy another on a personal deal...no. I would rather chance my luck with a dacia.

Would I have another if it was a company car.. Sure I would then I would be misty eyed about the simply clever skoda group.

The car is back. Fingers crossed.

I had a 4 hr round trip to collect it from the dealer, so will be looking to recover the fuel costs from Skoda.

 

Great. Hopefully the last time you have to take it back

Snap.

 

1st and last Skoda.

 

After 8 months and 12k miles I got rid of the vRS yesterday. Some of you may remember the this thread and the two breakdowns the car had, and my concern over whether the issue had been repaired. Well every now and then a hesitancy from the engine would leave wondering when, not if it'd breakdown again. Some other niggles too - tyre pressure warnings that activated when there was no issue with the pressures for example. Coolant warnings (can't remember the last car I had that needed topped up) was another.

But the main thing was my back. Despite trying every seating and driving position possible I ended up with a sore lower back after 30 mins in the car. What highlighted this to me was in my 3 series I had no back pain at all. I'm convinced it was caused by two things - I like the seat low, but lowering the base just tilts the base down at the rear leaving the front of the seat base higher. This leads to bent legs thus my weight is all supported by my backside. This added to the overly firm ride causes jarring on my back and therefore my back pain. So the car had to go.

It undoubtably has some strong points but the weaknesses are just to much to live with. This post is not intended to knock the car per se, but simply explain why its no longer on my drive.

Edited 5 May, 201511 yr by 73henny