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DSG very jerky at slow speeds but then seems OK

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Had my car about a month now and still getting used to it .   Noticed that DSG can be very jerky at low speeds, but just something to get used to . Our driveway is on a very slight gradient with a wall at the back .  When I try to reverse it either shoot back, and then when try and feather it on the brake, it disconnects and rolls forward, then release the brake, and go into the same cycle again. It results in me literally sitting half way into the parking space going back and forward like an idiot!   My wife drove it however and she thought it was fine and just needed a bit of practice..then she drove it a week later and thought it was almost unparkable that it was so jerky  .  has anyone else experienced what seems to be an intermittent fault ? 99% sure that not imagining it!   It's now booked it with the local Skoda garage  on Wednesday( although it seems they charge £85 just to look at it , even though under warranty! ). I'm a bit concerned that the car won't play up when it's there and I'll get fobbed off . Thanks guys

Should not be jerky at all, sounds like the mechnotronics is playing up and the costs run into  figures..Also why are you paying for them to check something under warranty? If you have owned it less than 6 months its up to the garage to prove its not faulty...!

  • Author

thanks .  re the £85, it was bought from a Skoda dealer in Nottingham, and I'm taking it to one in Glasgow . I'll check the small print

Ok, you'd have more rights if you take it back to the supplying dealer, worth checking the T&C anyway.

If my car has been standing for some time there is a delay in taking up the drive if reverse is the first gear engaged.  I either just apply light throttle and wait the few seconds until the car starts to move or just move slightly forward  in 1st gear and then select reverse.

There have been many reports of jerky reverse and difficulty with reversing up a hill with a DSG.

 

It does take some practise! The symptoms you are describing sound very similar to those reported by many others so I'm not sure there is a problem.

 

The key is to either reverse straight up the slope while keeping momentum or if you are setting off from a standstill on the slope then use the handbrake, let go of the foot brake till you feel the clutch engage and then apply light pressure to the throttle as you release the handbrake (really like pressure- just a tickle).

 

I had trouble a few weeks ago reversing up my dads steep drive. I didn't use the throttle at first and the clutch disengaged to save the engine from stalling.

 

Phil

There have been many reports of jerky reverse and difficulty with reversing up a hill with a DSG.

 

It does take some practise! The symptoms you are describing sound very similar to those reported by many others so I'm not sure there is a problem.

 

The key is to either reverse straight up the slope while keeping momentum or if you are setting off from a standstill on the slope then use the handbrake, let go of the foot brake till you feel the clutch engage and then apply light pressure to the throttle as you release the handbrake (really like pressure- just a tickle).

 

I had trouble a few weeks ago reversing up my dads steep drive. I didn't use the throttle at first and the clutch disengaged to save the engine from stalling.

 

Phil

 

What he said. Parking on a slope requires precision, and use of the handbrake with a light bit of thottle until you can feel it biting then release the handbreak. Another tip is when stationary on a slope in between forward and reverse, knock the shifter into Neutral to release the pressure on the clutches and DMF. Took me a while to get the hang of it

Or learn to left foot brake?

  • Author

Thanks . It's also the lurching forward that occurs when driving in stop start traffic, although it now seems fine ( but definitely wasn't right ). Going to see exactly what a Skoda diagnostic involves . If its a proper plug into the computer then fine. If its just someone taking it for a 10 minute run, saying they can't see the symptoms, and then charging me £85 for the pleasure, then I'll have to wait until the symptoms reappear .

When you say lurching forward? Does it not do this if you let go of the throttle, let it creep for a second and then press the throttle?

 

Took us a while to manage to set off smoothly. If you press the throttle too quickly the clutch suddenly bites and it jumps forward.

 

If you let it bite a bit first and creep forward it seems fine. Also if I mash the pedal straight to the floor it sets off really smooth... then goes like a stabbed rat!

 

Phil

Er!

Sounds like my, as yet unresolved issue,

 the transmission actually disengages drive,

I noted that the "brain" was ignoring the throttle input, i.e. keep foot abs stationary on the throttle, stop the cars movement with the parking brake, slip selector into neutral , WATCH the revs rise to 2000/2500rpm (corrosponding to the previously ignored throttle input)

Computer said "gateway communication error" or somesuch message

A software glitch that Skoda were quite unable to fix.

Despite

2 brand new  mechatronic units, one brand new clutch pack, them an entire factory fresh replacement transmission (over a three month, car off the road in the service bay) period

All under warranty.

The day I got her back she exhibited exactly the same behaviour

good luck!

Marcus

Edited by dieseldogg

Just realised... the OP hasn't said which engine/gearbox he has.

  • Author

Sorry, the engine is petrol VRS DSG  .  It seems to be ok when have a bit of throttle, but if sit stationary on a VERY slight gradient, that you want to move very slowly on ( forward or back  ), then it lurches . I'm trying to do it just by coming off the brake and let it creep, but almost likes stalling, clutch disengages, then either shoot forward/back if use gas, or press the brake and start again. If this is normal, then an old school torque converter is far better.   Going in tomorrow, and I'll post any feedback. If this is normal, then I'll end up selling the car after 3 weeks, as the wife ( who will be driving it most ) considers it "undriveable" around town

  • Author

so...took the car in yesterday, technician took it for a drive and it didn't play up. then was left for computer diagnostics and no errors found . they then suggested that as it was 5 years old ( even though only 32k miles ) it should have its DSG oil change. So that was done and £250 down.  Drove it home. Fine on the way until tried to park, and then lurching again .  Drove it this morning and initially fine, then again at slow speeds it was lurching . It got to the point that if I had my foot on the brake, and put it into reverse, then the clutch tried to engage with foot still on the brake, and car tried to start going backwards. this ended up with me sitting in one place, and the car physically shaking .  Immediately drove it to the garage ( fine when on the move ). Got it there and again no symptoms.  Its now being left there overnight for them to drive it again, and I have to fill out a lengthy DSG questionnaire .  They said that unless the system finds a fault, then Skoda won't honour the warranty .... something very very wrong .  anyone want to buy a VRS estate !??

If you had taken it to the supplying dealer under SOGA its for them to prove there is no fault (within 6 months) so none of this "it did'nt play up sir" or "that's £85 please" type of thing. Make it clear your not doing it "under warranty".

 

I encountered a similar thing when my alarm kept going off (ok it was a brand new car), local dealers wanted it overnight until they saw the alarm going off or call breakdown). My dealer who I got it from kept changing parts until it was sorted no Qs asked, ok I had to travel (can be claimed back as consequential loss) but I got it fixed. Plus a free service out of it.

  • Author

thanks .  seems that one of them drove it home last night and was fine. then drove into work today and picked up a skoda colleague..and it started clunking!!  still no computer warning codes have come up , but they have said that it's the mechatronic unit . they're now off confirming things with Skoda UK . What I need to ensure is if the clunking has in any way damaged the actual gearbox . if so, then that will need to be changed as well, otherwise it's handing back time . good news that they've actually found the fault at least

I was about to post about this problem when I saw this thread. My car's the same, I don't have to reverse uphill often so I can live with that problem but  I hate the jerky take off at lights or junctions. I  bought through the trade with high miles so no warranty and I didn't notice the fault on a test drive as it's not too bad until the car heats up fully..

 

In my case I tried to discuss the problem with a local dealer, refused to do so without booking it in. I had to pay £75 to be told there was nothing wrong and that lots of them were the same!

 

A few months later I tried the same dealership to part exchange for a newer model....salesman test drove my car but wouldn't take it in because of the jerky gearbox issue.  I also contacted an ecu specialist and he told me that if there was no code stored then the mechatronics unit was not at fault

 

I've now lived with mine for 5 years, and it's gradually getting worse, I've never had a car which I've hated so much but I'm not prepared to take the financial hit yet. On the plus side it averages over 55 mpg all the time.....we only use it on long journeys and rarely in the winter because of the dreadful heater ( that's another story, thermostats, sensors, dash out, lots of money wasted, still can't fix it) 

 

My advice? If the mechatronics unit doesn't fix it, get rid of it if you can back to the dealer. At least you now know how to check out another one properly as most of them are ok., it's usually a great gearbox.

  • Author

..so, after 10 days with the dealer, and them to-ing and fro-ing with the Skoda Waranty people, and the garage ( Skoda main dealer!! ) that sold it to me a month ago, it's had it's full gearbox replaced under warranty. Mechatronics, clutch pack the lot .  £4.5k of work so glad it was covered. Pretty concerning that 1. it can need such major work done with only 32k miles on it and 2. that this has been sold to me by a skoda dealer !  They guys up here ( henrys skoda in Glasgow ) were great though. got the car back last night, and it drives and feels...like a totally normal auto..although with faster changes when on the move.  I think if you have any jerkiness at all then there's something wrong. It's not just a quirk of the gearbox . I'll ( hopefully ) now enjoy the car for a bit, and do some research on after market warranties before the Skoda one runs out

  • Author

also,  through all of this, not a single fault showed up on their computer diagnostics!!!!  I left the car with the garage overnight and it was when one of them had it on a longer test drive that the issues appeared.

In general, car dealers will just sell on anything and take a chance on not having to fix it. My Octy needed a new clutch back within a year and its just had a new engine, its only done 32K!

 

It appears that any VAG is either bomb proof, or if it does go wrong, it goes big time in both the work needed doing and the £££. Think DSG, timing chance, ABS, etc.....

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