Hi Everyone,

 

I purchased my new fabia monte carlo tech 1.2 105 tsi in Dec 2013.

 

The car was serviced in Nov 2014 after doing 12,500 miles.

 

Anyway, I was driving it last week and a message displayed on the dash saying: inspection due in 200 miles.

 

The car has only done 18,500 miles- which means it's only done 6,000 miles  (7 months) since its last service so I thought this was strange.

 

Anyway, I looked into it and my car is on a 'Variable Service Interval' which means during oil changes it requires VW 504 00 Oil Spec. I looked at the service notes from Nov 2014 and they put VW 502 00 Oil Spec (aka the wrong oil  )

 

I have two questions:

 

1. Will mixing the VW 504 00 Oil and VW 502 00 Oil do damage to my engine?

 

2. Should they be paying for this service because they put the wrong oil in the engine!!

 

Thanks in advance for your help guys

 

 

 

 

 

502 for fixed servicing

504 for variable.

You can try, question them etc etc and see how far you get.

Probably find when they serviced it and put in the software updates it has set your service regime to variable from a fixed as it possibly was to start with. They have put the correct oil for fixed service and a quick visit to them and they should put it back on fixed, which will make it due again in November

Edited 21 June, 201511 yr by Defenderben

The car can be changed to Fixed Servicing, Annual  9,600 miles / 372 days, 

and many do if on a 3 year service plan.  & VW 502 00 , 5w 40 Full Synthetic is OK.

 

If you paid for VW 504 00  , 5w 30 Full Synthetic Long life then have them do a Oil & Filter Change for free.

If you want Fixed Servicing, then the Oil is fine.

 

The Tech doing the work on November 2014 just left the car on Variable Servicing and never reset the Service Indicator,

which was just as well having not used Long Life Oil.

Edited 21 June, 201511 yr by goneoffSKi

502 for fixed servicing

504 for variable.

You can try, question them etc etc and see how far you get.

 

Isn't it a joke though that even with 502 oil the car has only gone 6,000 miles. And no it hasn't been driving hard/fast...

 

Probably find when they serviced it and put in the software updates it has set your service regime to variable from a fixed as it possibly was to start with. They have put the correct oil for fixed service and a quick visit to them and they should put it back on fixed, which will make it due again in November

 

The car was variable to begin with and then I think they've moved it to fixed during the service...

 

 

The car can be changed to Fixed Servicing, Annual  9,600 miles / 372 days, 

and many do if on a 3 year service plan.  & VW 502 00 , 5w 40 Full Synthetic is OK.

 

If you paid for VW 504 00  , 5w 30 Full Synthetic Long life then have them do a Oil & Filter Change for free.

If you want Fixed Servicing, then the Oil is fine.

 

Right ok, not really worried if it's only flexible or fixed, just seems ridiculous that it's only gone 6,000 miles and 7 months between services...

 

Am I wrong or should it do more than that between services?

Totally depends on how it has been driven.

Totally depends on how it has been driven.

 

It's been driving very slowly for MPG!

 

I get well over 50

monteFabia, 

the point is that if the service was not done in November 2014 the Oil / Filter change might have been due at 18,500 miles.

 

But someone changed the Oil & Filter (or says they did), and never reset a Service Indicator.

 

If you do a low annual mileage, then changing to fixed servicing, 9,600 miles (10,000) 372 Days makes sense.

 

As it is an error took place in November 2014.

So if you want Fixed Servicing have them change the Cars indicator.

 

If you paid for VW 504 00,  then ask them why they over charged.

They can Service your car now as a Goodwill Gesture leave it on Variable Servicing then the Oil is good for 18,500 miles or so,

 

3 years though you need the Brake Fluid Changed and maybe other Stuff.

Are you on a Service Plan for 3 years or not?

 

Such a low annual mileage you maybe better have the car checked annually if you are not checking 

underneath, Brakes, Steering, Suspension, Tyres, then Wiper Blades etc.

 

??

Was it in November 2014 because you wanted it Service / Inspected at 11 to 12 month old?

You had covered 12,500 miles,

best to have a car checked pre winter.

Edited 21 June, 201511 yr by goneoffSKi

It's been driving very slowly for MPG!

I get well over 50

Not about speed

Has it had lots of short trips or fewer long trips?

monteFabia, 

the point is that if the service was not done in November 2014 the Oil / Filter change might have been due at 18,500 miles.

 

But someone changed the Oil & Filter (or says they did), and never reset a Service Indicator.

 

If you do a low annual mileage, then changing to fixed servicing, 9,600 miles (10,000) 372 Days makes sense.

 

As it is an error took place in November 2014.

So if you want Fixed Servicing have them change the Cars indicator.

 

If you paid for VW 504 00,  then ask them why they over charged.

They can Service your car now as a Goodwill Gesture leave it on Variable Servicing then the Oil is good for 18,500 miles or so,

 

3 years though you need the Brake Fluid Changed and maybe other Stuff.

Are you on a Service Plan for 3 years or not?

 

Such a low annual mileage you maybe better have the car checked annually if you are not checking 

underneath, Brakes, Steering, Suspension, Tyres, then Wiper Blades etc.

 

??

Was it in November 2014 because you wanted it Service / Inspected at 11 to 12 month old?

You had covered 12,500 miles,

best to have a car checked pre winter.

 

So do you think they've just forgot to reset the service indicator???

 

No I'm not on a 3 year service plan...

 

Yes, I had it done then so it was done at the 12 month mark...

 

 

Not about speed

Has it had lots of short trips or fewer long trips?

 

Mainly, longer trips....

If you want it serviced each 12 months but do over 9,600 miles (10,000) in 12 Months then they need to put in VW 504 00.

 

Talk with them.

they can do the Free Oil Change now, and you can have the Other Checks done in Nov/ Dec and no oil change for another 18,500 

miles once they have the Long Life Oil in.

9,600 is the minimum mileage.

I think you need to to go back and speak to the dealer. Ask them what service plan its on, to confirm what oil its got in it and to explain whats happened.

Oil will last longer of its getting up to temp, but its difficult to say because 502 isnt usually used with variable and the oil sensor isnt usually ised wih it.

I think you need to to go back and speak to the dealer. Ask them what service plan its on, to confirm what oil its got in it and to explain whats happened.

Oil will last longer of its getting up to temp, but its difficult to say because 502 isnt usually used with variable and the oil sensor isnt usually ised wih it.

 

Sounds like a good plan!

 

So does it just sound like the car thinks it's due a service because it thinks it's 504 00 oil when its actually 502 00 so the sensors are messing up ... ??

Sounds like a good plan!

So does it just sound like the car thinks it's due a service because it thinks it's 504 00 oil when its actually 502 00 so the sensors are messing up ... ??

Im not sure tbh

But the 502 is a lower grade than the 504

So i cant see why it couldnt be that?

Maybe someone else could chime in and share their thoughts (:

If the Service Indicator had been changed to Fixed Servicing in November it would have been counting down 9,600 miles / 372 days.

 

If the Service / oil change was at 12,500 miles, and now the car is at 18,500 miles and 200 miles to service,

that looks like it is still on Variable and not reset in November.

 

Only Guessing, 

they never mixed oil,

they drained it, sometimes flush sometimes not, then put in the VW 502 00,  maybe the sensor is saying Service in 200 miles because 

after 6,000 miles the Oil is shot.  Doubt it though.

 

Ask them, they did or did not what ever.

If you wanted Long Life Oil then tell them.

If you thought that was what you were getting, then there was some confusion.

If the Service Indicator had been changed to Fixed Servicing in November it would have been counting down 9,600 miles / 372 days.

 

If the Service / oil change was at 12,500 miles, and now the car is at 18,500 miles and 200 miles to service,

that looks like it is still on Variable and not reset in November.

 

Only Guessing, 

they never mixed oil,

they drained it, sometimes flush sometimes not, then put in the VW 502 00,  maybe the sensor is saying Service in 200 miles because 

after 6,000 miles the Oil is shot.  Doubt it though.

 

Ask them, they did or did not what ever.

If you wanted Long Life Oil then tell them.

If you thought that was what you were getting, then there was some confusion.

 

Looks that way except they signed on the form saying that they reset the service indicator...

Update [23/06/2015]

 

Went to visit the dealer yesterday and they claimed that they only use VW 502 00 oil on all there petrol engine cars...

 

They admitted that they did put the wrong oil in and it SHOULD have been the VW 504 00.

 

However they are still saying the car needs its second service after 6,000 miles (18,000 total miles) and only 7 months after the first service which I refuse to believe.

 

Any help/advice from you guys would be great before I give them a call back later on today ...

 

Thanks,

 

Monte

Update [23/06/2015]

Went to visit the dealer yesterday and they claimed that they only use VW 502 00 oil on all there petrol engine cars...

They admitted that they did put the wrong oil in and it SHOULD have been the VW 504 00.

However they are still saying the car needs its second service after 6,000 miles (18,000 total miles) and only 7 months after the first service which I refuse to believe.

Any help/advice from you guys would be great before I give them a call back later on today ...

Thanks,

Monte

So its on variable servicing then?

It perhaps wouldnt need a service if they used the right oil.

I still think i could of been correct in that the oil sensor is playing games because of the lower spec oil tbh.

They havent done the job properly.

Id get onto them about it and if you dont get anywhere with it contact skoda UK.

Id be pushing for an FOC oil change tbh.

Edit.. Just for your own head.. If it was on fixed servicing with 502 grade oil, the service intervals are 12 months or 9,600 miles.

Edited 23 June, 201511 yr by fabiamk2SE

Your Car is Variable Servicing so Oil & Filter changed as the Indicator shows when VW 504 00 Oil is Used.

Maybe at 18,500 - 19,000 miles.

 

If the car was on Fixed Servicing and was using VW 504 00 or VW 502 00,

It would be Servicing at 372 days or 9,400 Miles by the Service Count Down which ever comes First.

 

You had a Service on the OIl / Filter Early and they Added the Wrong Oil for a Flexible / Variable Service.

 

But having Added VW 502 00, 

The Oil & Filter Should be good for 9,400 Miles (10,000) 

& if they had Set the Service Indicator at the Service to Fixed, 

The Cars Inspection Service would be 372 Days Later at the Longest.

 

Talk to the Service Workshop Manager or the Dealer Principal.

Their Errors.

So its on variable servicing then?

It perhaps wouldnt need a service if they used the right oil.

I still think i could of been correct in that the oil sensor is playing games because of the lower spec oil tbh.

They havent done the job properly.

Id get onto them about it and if you dont get anywhere with it contact skoda UK.

Id be pushing for an FOC oil change tbh.

Edit.. Just for your own head.. If it was on fixed servicing with 502 grade oil, the service intervals are 12 months or 9,600 miles.

 

Yes it's on variable servicing.

 

Can the oil sensor test the oil derogation, the service manager told me yesterday all the oil sensor does is mentor the oil temperature?

 

What is an FOC oil change?

 

 

Your Car is Variable Servicing so Oil & Filter changed as the Indicator shows when VW 504 00 Oil is Used.

Maybe at 18,500 - 19,000 miles.

 

If the car was on Fixed Servicing and was using VW 504 00 or VW 502 00,

It would be Servicing at 372 days or 9,400 Miles by the Service Count Down which ever comes First.

 

You had a Service on the OIl / Filter Early and they Added the Wrong Oil for a Flexible / Variable Service.

 

But having Added VW 502 00, 

The Oil & Filter Should be good for 9,400 Miles (10,000) 

& if they had Set the Service Indicator at the Service to Fixed, 

The Cars Inspection Service would be 372 Days Later at the Longest.

 

Talk to the Service Workshop Manager or the Dealer Principal.

Their Errors.

 

They blamed me saying it was the driving style why the car needs a second service so soon?

 

Can the oil sensor test the oil derogation, the service manager told me yesterday all the oil sensor does is mentor the oil temperature?

Yes it's on variable servicing.

Can the oil sensor test the oil derogation, the service manager told me yesterday all the oil sensor does is mentor the oil temperature?

What is an FOC oil change?

They blamed me saying it was the driving style why the car needs a second service so soon?

Can the oil sensor test the oil derogation, the service manager told me yesterday all the oil sensor does is mentor the oil temperature?

Thats what the oil sensor does. It monitors the grade of the oil and pings up a service light when it gets low.

sorry, FOC - Free of Charge.

Thats what the oil sensor does. It monitors the grade of the oil and pings up a service light when it gets low.

sorry, FOC - Free of Charge.

 

So the oil sensor can monitor the grade of oil?

 

I said this to the mechanic yesterday and he swore blind to me that the oil sensor can only monitor the heat of the oil...

So the oil sensor can monitor the grade of oil?

I said this to the mechanic yesterday and he swore blind to me that the oil sensor can only monitor the heat of the oil...

I think it does do the oil temp but monitors when it needs a service somehow

Not aure exactly. Someone will know!

Edit: just had a search around on this.

Nobody seems to know for sure, but a few people seem to think it sensors the oil temp. So can tell if its doing lots of short trips (should be replaced sooner) or more long trips (its better to get the oil up to temp). So somehow works out when it thinks the oil should be changed.

So basically it tries to work out 'wear and tear' on the oil.

However, 504 is a better grade so should last longer than 502 should it not.

Edited 23 June, 201511 yr by fabiamk2SE

As far as i am aware the oil sensor monitors both the level and temp.... thats it, if its the wrong grade or its deteriorated then i doubt it can perform this task and alert you to it. If they have put in the wrong oil then they really should man up and simply change it FOC and call it a day, say sorry and maybe you will use them again and not go onto a forum like this telling all and sundry not to go there.... seems poor dealer practice to naff off a customer for a can of oil and a filter which to them would not cost much.