My soon-to-be-Son-in-Law drives a Superb 1.8t Comfort. Only had one prob in 30k+ miles and that was a coil failure, (pretty well known fault I believe). That was rectified in no time flat. I have a Fabia vRS; one minor paint quibble, (sorted same day), and an under-warranty ABS unit replaced 'cos it had a "potential" fault. I would certainly buy another Skoda. We both use Porter's near Colchester. No longer a "real" Skoda dealer but been selling/servicing them since they first appeared in UK and it's family run. Brill service and great attitude.

When we were looking to buy I dropped into the same dealers in work clothes and they all but ignored us, we were looking to buy a

My soon-to-be-Son-in-Law drives a Superb 1.8t Comfort. Only had one prob in 30k+ miles and that was a coil failure, (pretty well known fault I believe). That was rectified in no time flat. I have a Fabia vRS; one minor paint quibble, (sorted same day), and an under-warranty ABS unit replaced 'cos it had a "potential" fault. I would certainly buy another Skoda. We both use Porter's near Colchester. No longer a "real" Skoda dealer but been selling/servicing them since they first appeared in UK and it's family run. Brill service and great attitude.

hijack.

Did you ever compare the price different between Porter and Hayes Garage Clacton?

Hi I have done over 40k in my superb and still have the original disk I would sugest you get on to CS and complain about the main dealer

Unusual - our work Superb has done nearly 60K and they've all been HARD miles as a pool car getting thrashed constantly - it's never missed a beat and drives like new.

I genuinely like it

Disagree that people buying Skodas don't expect much so are easily satisfied - hence the high survey results. The cars are intrinically well built, reliable and value for money. Most high volume products will have some minor, fix-able problems. The problem is our bloody British 'couldn't care less' attitude to aftersales. I found, what I thought to be an excellent Skoda dealership only to find that they were light on the return calls when my car developed a problem (now fixed). I went right off VW when I started driving after experiencing their awful post sale attitude and never went back. Let's hope I don't have to abandon Skoda as well.

deleted

I agree about the brake wear issues, with the note that I don't use the brakes much; all they do is slow you down.

I can't comment about either of these dealers (OP's or JJH's), but am entirely happy with the help and workmanship I've had from the 2 Glasgow dealerships.

However, after my recent business trip, I can't see how anyone can claim a Mondeo to be "better than a Skoda" on anything other than rear legroom. Based on the Mondeo TDci being noisy, slow and gutless compared with my Octy, and the Pug 407 HDi16 we were running with.

IHowever, after my recent business trip, I can't see how anyone can claim a Mondeo to be "better than a Skoda" on anything other than rear legroom. Based on the Mondeo TDci being noisy, slow and gutless compared with my Octy, and the Pug 407 HDi16 we were running with.

Obviously depends what models you are comparing, My Mondeo ST TDCI is leaps and bounds ahead of the pd130 Skoda Superb I had for 3 years in every department except rear leg room.

Its better built out of better materials, looks better, handles better, rides better, is faster no worse on economy, more comfortable, quiter, cheaper, better equipped etc etc.

Ah, I don't know which model the Mondeo was other than not an ST (or what trim other than as cited with a 6-speed box the 407 was). I do know that, unlike the 407 (we had to look under the bonnet to check before filling it up, having been mistakenly told it was a petrol) and my Octy (Elegance), the Mondeo was very obviously a diesel on starting up. It also didn't ride as well on roads very similar to those around here. I've never even been on a "can't be bothered walking up from the station in the pouring rain" ride in any Superb, so can't comment on them. Styling is entirely subjective, but I can't see me buying any current Ford or Skoda on looks alone!

i recently picked up my new fab rs

within first couple of days noticed that the plastic trim had unclipped itself slightly tryed to clip it back in myself had no luck so i called my dealer they told me to bring the car in

when got there the place was busy so the DP came and asked me if i wanted any help i explained my situation to him so he made me a coffee sat me down took my keys and before i was finished he ws back jb complete

then a few weeks ago i closed the boot lid and got something trapped against the boot release control and i broke it slighly lol

called my dealer told what had done they said bring the car in 20 mins later i was driving home boot fixed no bill !!!

i have had no problem wit my dealer when get m cars re-mapped i tell them and they cover it up during services i cant fualt them at all

Similar with mine; I needed to get new lock nuts (didn't get key for them with car and selling dealer denied flat out ever having had it). Collected car after service and couldn't find new key until the service manager came out with me and showed me where it was.

Yeah, Skoda's come with three years breakdown cover.

By right, A VAG dealer MUST keep the customer mobile in a situation where he/she has broken down. You must be a "reasonable" distance from home.

Drive away from home, breakdown, call Skoda Assistance, they will send the AA out to you, try to fix it at the side of the road, if not they will tow you to the nearest dealership but asist on getting a courtesy car as you need to get around, the Skoda Assistance people should do this for you...not the dealership. If the part is not in stock the dealership must treat this as a priority and VOR the parts next day and get you out of the loan car and back in yours.

Although this is good on paper you will need to have a spare three - four hours for everything to happen.....

sipsons of colne are quite possibly the finest dealer i have ever had to deal with i have purchased three cars from them and just ordered my fourth . three members of my family all had fabia vrs's off them and half the staff at aja smith transport at clitheroe have since had cars from them [well 4 of them anyway] the only car too suffer any problems was my first fabia vrs and this was replaced after 12 months, every time it went in for repair i was given a car to use or they picked it up from my place of work and returned it fixed when i needed it back ,for this reason i will continue to use them if you are in the lancashire area i would urge you to do the same they are a no nonsense bunch and their attitude is that you the customer come first. with dealers like this it is no suprise skoda come top in customer services there are occasional faulty cars which slip through the net how the dealer behaves when you get a bad one though obviosly differs.

Drive away from home, breakdown, call Skoda Assistance, they will send the AA out to you

I always just called the AA direct whenever my Superb broke down (quite regularly), just gave them the reg number and they came and fixed it!

Anyone who's got a Skoda less than 3 years old but doesn't have the AA docs that come with the car when new, if you have a problem I suggest just ringing the AA and giving them the reg, they should come out to you!