As for disc wear rates... mk1 octys last well as they are not underbraked... Furby vRS's less so - cooling is poor and size is small = greater wear/warping. Moving up XKRs can warp discs in sub 100 miles... (trust me) pretty much anything with a kerb weight of over 1500kg and brake size sub 330mm will easily warp its discs..... this is before we get technical and introduce pad compounds and driving styles and auto boxes.......

Think driving style is a huge factor then Paul.....I must have had a *Warp Drive* feature added to my MK1 Octy, and every annual service, i had to have front discs replaced due to warping.....

There are a lot of people who will take great care to 'run in' their engie but how many think about their brakes? I'm not saying in this instance it was your fault but many have no idea that there is a requirement to 'run in' the braking components and thus they stamp hard on them before this period and the results are....... well, warped!!

You make a slight comment regarding not buying the car there - Did you buy from an online broker? Many dealers adopt a dim view of this as they see it as lost business, I understand that all dealers are duty bound to carry out authorised warranty work regardless but you must also appreciate his position, he's not in it for the fun of it and would probably offer a superior service to his 'loyal' customers.

Also interesting to note several good reviews of Rainworth - http://www.briskoda.net/forums/showthread.php?t=38274&highlight=rainworth

I would suggest you write them a letter and CC it to Skoda CS. Expalin your faults clearly and tell them that you expect them to be recified at the earliest opportunity. Ask them to provide you with a loan car and that if one isn't available then you'd like Skoda CS to make one available.

Be calm but be positive and proactive - let them know that you aren't about to roll over.

They should offer to remove a relay from a stock car to get you mobile and then replace that when one becomes available.

As a family we have bought 4 cars from Rainworth and if the new vrs comes out as a desiel estate it could be 5, we've never had a problem with them. With regards discs the mother in laws fabia's warped at about 6k which I was amazed at as she thinks the national speed limit is 40mph . All were replaced by Rainworth under warrenty. You will find that everyone has a bad day in the office it could just have been one of those days

Just another thought I was in Rainworth when the owner was talking to chap who he was doing a deal with but the chap ended up saving

So, where did you buy your car from?

If you bought it from a broker / supermarket you may well find with Rainworth and many other dealers (definitely not just Skoda ones) that you will get poor support from the main dealer network, primarily because they don't actually make any money on warranty work, in fact they usually lose out as there are defined times for work which are usually optomistic. Dealers rely on sales and servicing for their income, with servicing making up about 70% of the profit.

Like the example above with the taxi driver, he saved

What an arrogant opinionated **** you are' date=' you don't work in my local dealership do you ?

[/quote']

Nope but if I did I would refer you back to the car supermarket / importer where you bought your car - if it was a main dealer then you would surely have answered the question by now ......

And for the record you clearly have some sort of guilt complex cos at no point in my post did i make a personal reference to you?

Yeah, but he was spot on in his character assessment :haha:

It wont take him long to work our you're my twin then.....

So it looks like we have a rareity, a slightly disgruntled Skoda owner

Another unhappy owner who MIGHT stay with skoda ( it appears due to the site ), so Skoda UK, we know you are watching .

I believe the results are fundamentaly flawed, people buying Skodas dont expect a lot so they rate them higher,

Don't agree with that. Before I bought my Superb earlier this year I had spent 6 years with Merc. Believe me I was expecting a lot from the car I looked for. Wanted large comfortable automatic cruiser with lots of goodies and reliable. In the end it was either a Skoda Superb or a Lexus GS (both second hand). Ended up with Skoda diesel because didn't want to spend all day filling up with fuel.

I expected a lot for my money and I am happy to say I got it.

TG Survey

It is inevitable that people will be more inclined to respond to such surveys if they feel it is an opportunity to vent anger over poor service etc. I'd imagine that there are less people who use the opportunity to praise good service. This suggests to me that those at the top of the survey must do very well as the praise exceeds the criticism. I wouldn't call myself Victor Meldrew, but I am not easily pleased. I filled in the survey for my last (Ford) car and gave an honest critique of the good and bad points of ownership. However, care needs to be taken as these surveys are not the same as a census and thus only reflect a certain proportion of opinion.

Skoda owners are easily pleased

Might be some truth in this. I should imagine that part of the reason for the poor Merc showing is that people expect more, and are therefore disappointed. The number of people that have been in my car and shown genuine surprise at how good it is "given that it is a Skoda" is testament to the fact that prejudice exists - and this could easily translate into good survey responses.

Cheaper options

I can appreciate that dealers don't like dealing with non-dealer supplied cars, after all, they are in business to make profit and would not like any competition (fair or otherwise) that threatens this. That said, rules are rules and if the 'rules' set by Skoda UK are that the dealer is obligated to do warranty work on the cars, then they should do so in a professional manner. I shopped around and got my Fabia vRS for

I've dealt with Rainworth motors myself and have had both excellent and very poor service. An alternative dealer is Renshaw and Newsome which is north of Nottingham. I've not dealt with them directly other than having a chat with their showroom staff but I have heard very good things about them.

I know in some cases, dealers don't like dealing with cars they didn't sell, especially imports, but they do get paid by Skoda for warranty work which at the very least builds up a rapport with the owners who end up buying spare parts, accessories, having MOTs, and potentially buying new cars from them. I think there are as many owners out there trying to screw the dealers for every last penny as there are dealers trying to do the same to the owners. Dealers can also act like spoilt brats if you didn't buy your car from them. This happened with my Octy. The dealer was messing around so much when I was looking to buy that I just went elsewhere. They did do all my servicing and warranty work though (after having a major staff change), and ultimately sold me 15 grands worth of Superb recently, so any dealer who doesn't take this into account is being a bit short sighted.

I have also made the comment before about Skoda owners expectations being lower than those of a Merc or BMW owner hence making for better results in a survey, but as it was pointed out to me, nobody has higher expectations of vehicle reliability than the owners of Japanese cars and yet they still score extremely well in these types of surveys.

As for warped discs at 10k being expected, if it starts to happen on my Superb with that kind of regularity, the thing will be sold and I will go Japenese. I've had a hell of a lot of cars in my time and none have had such short life spans. My Octy reached 82k with no disc problems.

Where did you get your car from?

For dealer reviews, click here

Always good if people put their comments on dealers in as it does help others.

I hope you get your problems fixed. I can understand your frustration, but if you did buy your car from an online broker, I guess it's reasonable to expect slightly less enthusiasm from the dealer vis a vis warranty work, although lack of manners is never excusable.

There seem to be two kinds of people who buy cars. Those for whom everything must be absolutely perfect, and who will fight tooth and nail to get the tiniest thing repaired under warranty, and those who buy cars and treat them as a tool - something that you use, performs a function, and eventually wears out and has to be replaced. The balance between the two makes up the survey results.

Where were we, right the car was bought from a company that had gone tits up selling off their stock of company cars. My accountant put me onto it as he knew I'd been looking for a Skoda. The local dealer didn't have any in stock.

As they are my local dealer they would have been getting all my servicing so they aren't exactly losing out are they ?

The latest is the part is at Rainworth motors and they are going to fit it whilst I wait, totally at odds with what had been arranged by Skoda UK ?

So as they have the part I am going in to give them the chance to fit it......

Nope but if I did I would refer you back to the car supermarket / importer where you bought your car - if it was a main dealer then you would surely have answered the question by now ......

And for the record you clearly have some sort of guilt complex cos at no point in my post did i make a personal reference to you?

No point arguing but your original post was directly aimed at me whether you admit it or not I formed an opinion from that post, that opinion is fluid and may change given any more evidence, I'll hang around for a bit too

No point arguing but your original post was directly aimed at me whether you admit it or not I formed an opinion from that post, that opinion is fluid and may change given any more evidence, I'll hang around for a bit too

Dont worry your opinion of me is completely correct. As I suspect is mine of you.

Still the site is going down for upgrades so I wont have to be graced with your ramblings over the weekend

Still wait for other bits to break... i did clutch a 3800miles, gear box @ 12k and at 15k, 2 sets of susp buy 20k, 4 cv joints, and about 16 tyres ... all in 20k..

Can be expensive cars to run.

Please refrain from making personal comments about other members - the original comment was not aimed at you,

Are you serious?

Of course it was aimed at him.

Are you serious?

Of course it was aimed at him.

Was it? couchcommando's still posting here and has said he's sticking around, so he hasn't just come on here for a whinge and then disappeared...so how was the comment aimed at him?

Rob.

He's obviously made of sterner stuff than Paul thought

Was it? couchcommando's still posting here and has said he's sticking around' date=' so he hasn't just come on here for a whinge and then disappeared...so how was the comment aimed at him?

Rob.[/quote']

So Paul just chose that moment and that thread to make a completely unrelated observation.....

Yeah right.

That CC has chosen to stick around just showed that he has chosen not to let the dig get to him.

Anyway , I can't be bothered to argue about this. Paul has much as said that CC was correct when he replied with "Dont worry your opinion of me is completely correct"

A guy comes on to the Skoda community website, saying basically he likes the car but it has a few niggles and the dealer wont help. Then gets abused. Nice. Real nice.

So, only t**ts fill in motoring surveys? Only people of a certain nature complain?

Interesting attitude.

I filled in a top gear survey about the Citroen I used to own, mainly because i felt so incensed about the lack of reliability, lack of service, and general poor experience during ownership. These surveys help make our/the consumer cars better. Manufacturers pay attention to surveys of this magnitude.

My car didnt qualify for the recent survey, otherwise I would have stated that I personally found the car, dealer service, and general ownership very satisfactory. It has a few minor niggles, but they get put right at the service, and they dont happen again. Thousand upon thousands of components cant be expected to work 100% fault free 100% of the time, and given the 17k of total abuse my car has had, its not doing to bad. The citroen required a new engine at 15k, following a water leak, repaired by citroen wasnt properly checked afterwards. So from my personal experience, citroen being near the bottom of the list, and skoda being near the top, comes as no suprise.

So Paul just chose that moment and that thread to make a completely unrelated observation.....

Yeah right.

That CC has chosen to stick around just showed that he has chosen not to let the dig get to him.

When moderating, I have to go by what's actually written, not what may or not have been the motive. Paul's comments were not personal, hence no warning was issued - and over the years we have had quite a significant number of members who join for no other reason than to complain about dealers, and then decide not to contribute anything else to the site. Hence you get a certain bias in the posts on the forum, much like the bias in satisfaction surveys. So I wouldn't say it was totally unrelated as a comment.

Couchcommando's comments were personally abusive, which is not something tolerated here, no matter who is doing it - due to his short time on the forum, this was pointed this out to him rather than issuing a warning/ban.

I'm glad you can't be bothered to argue on this, because there isn't actually anything to discuss.

Rob.

So Paul just chose that moment and that thread to make a completely unrelated observation.....

Yeah right.

That CC has chosen to stick around just showed that he has chosen not to let the dig get to him.

Anyway ' date=' I can't be bothered to argue about this. Paul has much as said that CC was correct when he replied with "Dont worry your opinion of me is completely correct"[/quote']

Here Here!!!.. Having re-read Pauls comments they ARE aimed at the original poster and people like him.... As he chose to comment in reply to this poster

then it is obvious what he meant..

This is not the first time comments like this have been made...

I've been here now for around three years since before I bought my Skoda..

I have shared with everyone my experiences good and bad, given and asked

for advice... Thats what this forum is for, or is it??

The poster has found this site and asked for advice or assistance... The bad comment was taken as a personal dig wether mean't to or not, it does not matter ,, and then for a Moderator to jump on the reply so quickly shows the double standards here...

Pauls comments on people who fill in reliability surveys will also be taken

as a personal dig by us who will fill this in to try and feedback to Skoda.

where they are good and where they need to improve this does not make us

Tw*ts !!!

If anyone does not agree then they should say so in a less agressive and directed way...

Dazz

and then for a Moderator to jump on the reply so quickly shows the double standards here...

The only double standard here is that if Paul's comment had come from couchcommando and vice versa, I would have banned Paul rather than giving him a friendly warning.

I'm not going to start issuing bans and the like for when people refer to groups in a derogatory sense, otherwise once I'd finished dealing with everyone who has ever slated BMW drivers there would be very few people left.

Rob.