The Yeti had a major service today, including replacing a rear coil spring which had decided to fracture like its pal on the other side did about 12 months previously.

 

After collecting it from the dealership the Maxidot is still popping up the service 'nag' every time I turn the key.  I thought this was supposed to be reset when the car was serviced.  Did the dealer just forget to do this, or does it suggest that they actually skipped part of the work?

Looks like they never reset.

 

Really you should never have accepted only one spring replaced under warranty if that was what they did last time, 

and the same as if that is what they have done now.

 

A Dealership & Customer Services will say the Warranty only replaces the broken part.

But with suspension you do pairs, springs, dampers etc.

They were having a laugh.

Just tell them it is unacceptable, 

Master Techs and Dealer Principals would not accept it under Warranty if it was a private vehicle they owned.

Yes it should have been reset, so it sounds like they forgot to do it.

hi ask dealer to reset service light using hot fix on odis .needs to be downloaded from skoda desktop.

Welcome to the forum.

 

It is not supposed to be the Customers job to tell the 'Factory Trained Technicians', how to complete a Service, including how to reset the Service Indicator.

 

5-6 days a week this is their Full Time employment supposedly, 

several vehicles a day, maybe 46 weeks a year, and even an Apprentice or Fitter should know the 

way things are done before their first week has passed.

goneoffSKion1 - idle curiosity, do you ever have anything nice to say about Skoda's products or its employees?

I just get this inkling that you're not a very happy bunny sometimes......

I big up the competent and efficient employees all the time.

Give credit where credit is due.

 

& as for the incompetent and dangerous, i get at those at every opportunity.

They are a menace, and often trained on the job by someone trained on the job that has not a clue,

or supervised by someone that just lets them get on with mis-leading customers, and saying, 'they all do that'.

 

Motor Mechanics and engineers served their time and were found out if hopeless, 

sadly this is no longer the case at many dealerships at the Service Desk or in the Workshop.

The blind leading the blind too often and misleading the customers that actually buy the products that means they have a job.

 

There are enough happy clappy customers around to make up for me, 

they will be the ones that had Skoda Dealerships high in the Customer Satisfaction Surveys.

The Yeti had a major service today, including replacing a rear coil spring which had decided to fracture like its pal on the other side did about 12 months previously.

 

After collecting it from the dealership the Maxidot is still popping up the service 'nag' every time I turn the key.  I thought this was supposed to be reset when the car was serviced.  Did the dealer just forget to do this, or does it suggest that they actually skipped part of the work?

Try here, mine did this :-

http://www.briskoda.net/forums/topic/370958-maxidot-service-reminder-has-a-mind-of-its-own/

 

Colin

Thanks for the helpful responses.  I can swing by the dealer this morning on the way to work to ask them to reset the service reminder.  It's always behaved up to now so fingers crossed it doesn't develop the glitch that affected eribaMotters' car.

goneoffSKion1 - idle curiosity, do you ever have anything nice to say about Skoda's products or its employees?

 

I find the Manage Ignore Prefs feature very useful for helping to maintain one's sense of equanimity.  Judicious use can also result in a significant reduction in the apparent length of some threads (the one in General Car Chat about the emissions issue being a prime example), generally with minimal risk of missing any important information.

Edited 21 October, 201510 yr by ejstubbs

Let us know later on then if they just reset it for you, and you can name the Dealership that was so helpful.

Maybe it will be the same one in the Edinburgh area that commonly seems to fail to reset service indicators.

Popped in to the dealer this morning and they reset the service reminder while I waited. All good so far!

 

 

I find the Manage Ignore Prefs feature very useful for helping to maintain one's sense of equanimity.  Judicious use can also result in a significant reduction in the apparent length of some threads (the one in General Car Chat about the emissions issue being a prime example), generally with minimal risk of missing any important information.

 

 

Yes, I've added a couple of names following that thread!!

Hehe

You can reset the service indicator yourself on MFD, I do my own servicing and have never had a problem with doing it.

Oops, never noticed that! Five years of ownership and still learning...

I am scared to do this. I want to be on variable and appear suddenly to be on fixed. Are you sure I can change this back using just MFD? I find it very hard to believe...

You can only reset the service indicator on MFD. To change from fixed to variable or vice versa is a dealer job, or someone with VCDS.