I bought my car (VRS 230) this January as an ex-demonstrator with 500 miles on the clock. It was originally registered in June 2016.

I was expecting to service it this June, however today (with a grand total of 1500 miles clocked) it has informed me that it would like an oil change in the next 30 days.

I guess it has variable servicing enabled from the factory, but isn't 9 months / 1500 miles very much on the short side for a service interval? 

Maybe its set to annual servicing 12 months, and maybe this was done in April, so 30 days to the first service would be about right.

 

You could have it changed back to variable, but it is better to have clean oil every year, especially with your low miles, to avoid the engine/turbo getting full of oil sludge.

I spoke to the dealer, they think the servicing was incorrectly set when it landed in the country (last April) rather than when it was registered (June). They gave me the option of taking it in to be reset or just ignoring it for a few months, as they're only just up the road I'm going to get it reset.

Edited 24 March, 20179 yr by TimmyB

Happened on the Wife's Fabia 3. The service interval wasn't reset by the dealer on the PDI. The service interval was still set up to when the car left the factory. Cars might be sat for weeks/months before it's sold. Your Car TimmyB was set to the correct interval when it arrived in the Country. They are all set to when the car left the Factory. Dealer Mistake I think, when they registered the car as a Demo they should have reset the servicing times to either Fixed or Variable servicing

 

 

Edited 24 March, 20179 yr by Auric Goldfinger

The 3 Year Warranty started when they first Registered it,

and they set it on Fixed Servicing of 9,400 miles / 372 days or which ever comes sooner when the PDI was done after delivery, 

Or should have, or should have set to Variable at the PDI, which they seldom do,

so there was no error maybe just an incompetent or untrained person doing something, so no idea why any employee should think or say there is or was an error, if they get that wrong trust little they did at a PDI.

(They do this job for a living, hundreds of cars a year, 5 or 6 days a week....)

 

So basically not on Variable Servicing of 2 years / 18,000 miles.

 

If the Sales People did not inform you or discuss that you would have this early extra expense maybe ask the Dealer Principal for some Discount on a Service, or even a free one.

http://volkswagen.co.uk/owners/servicing/regimes 

Edited 24 March, 20179 yr by Awayoffski

1 hour ago, Awayoffski said:

The 3 Year Warranty started when they first Registered it,

and they set it on Fixed Servicing of 9,400 miles / 372 days or which ever comes sooner when the PDI was done after delivery, 

Or should have, or should have set to Variable at the PDI, which they seldom do,

so there was no error maybe just an incompetent or untrained person doing something, so no idea why any employee should think or say there is or was an error, if they get that wrong trust little they did at a PDI.

(They do this job for a living, hundreds of cars a year, 5 or 6 days a week....)

 

So basically not on Variable Servicing of 2 years / 18,000 miles.

 

If the Sales People did not inform you or discuss that you would have this early extra expense maybe ask the Dealer Principal for some Discount on a Service, or even a free one.

http://volkswagen.co.uk/owners/servicing/regimes 

I bought the car as an ex-demonstrator, so already registered, all of the warranty information shows as starting when it was registered in June. I'm happy for them to reset the service indicator to June, I don't think this has caused enough of a headache to warrant a discounted service to be honest.

They will likely tell you they can not set a Service Indicator without doing a Service, as they do when they forget at a Service.

So you say, 'On you go then, at your expense service it'.

Then the Full Main Dealers Service History is Complete.  If you want Variable Servicing they can set it when they service it at Variable.

 

PS

The car is due a Service, even though not Registered till June.,

It left the factory, was in Transit, the Transit Miles get reset, the PDI gets done, Service Indicator set.

it sits in the showroom or the compound, or doing 500 miles, 

usually 3,000 / 3 months,  so a Service is due in 372 days if it was put on Fixed at the PDI.

Edited 24 March, 20179 yr by Awayoffski

Just get the oil change service done on it now. As you seem to do little mileage you need to be on the annual serviceng (not variable) anyway, unless you aren't intending keeping the car in which case ask them to set it to variable and the next owner can replace the turbo further down the line.