I know little about mobile phones but recently I noticed that not all my contacts were available, most of the ones I use a lot.

 

So I played around and reset the phone so it has no contacts and reconnected it to the car, after a factory reset.

 

Now I have 2 contacts, identical, both my name and phone number and it has put a - between the numbers, for example, 0191-123-4567

 

I notice on the phone in the Bluetooth setting it has paired devices and it lists

 

BTXXXX

 

Use for

 

Phone Audio

Media Audio

Contact Sharing

Contact Sharing

 

 

earlier it also had message sharing listed twice as well.

 

It seems if I untick one of the contact sharing, then they both vanish.

 

Does anyone know what is going on, what I have messed up, and how to unmess it.

 

I did realise ages ago that the contacts I had all duplicated the mobile numbers in the contact, but at least I only had one person as the contact.

 

thanks

Edited 29 April, 20188 yr by ukgnome

Can you explain what phone / operating system version are you using? Hopefully people with similar will then be able to advise 

Quote

The phone is a Lenovo P2 r5unning Android 6.0.1

 

I’m afraid I’ve not had much experience of Android for quite a few years. But there are some reports of what might be similar which seems to be related to the behaviour of WhatsApp – bit of a long shot but do you happen to use that? See https://android.stackexchange.com/questions/145650/duplicate-contacts-on-marshmallow-6-0