No record of new engine fitted to Vrs Tsi under warranty.

[VRS TDi CR estate]

Sorry if this has been asked previously, but after an extensive search, I could not find anything.

I have just had my Octavia Vrs 4x4 in for a service and whilst at the service reception I enquired about the service record for my wife's Fabia Vrs Tsi. I explained that it had a new engine fitted which had been supplied by Skoda due to the oil burning issues we all know about. They have no record of a new engine being fitted. It was done by a specialist through Skoda after they fitted the new breather system. They could offer no explanation for this, which I found a bit strange as they have the gearbox oil recall recorded, which was done by the same specialist. 

Is this because Skoda don't want to admit that there was a fault, or some other reason. The new engine was fitted with just over 15000 miles on the clock, so not only would it prove that the engine has only covered 32000 miles, but that if we were to sell it, then that would be proof that it had been done and the new owner would have confidence that there would be no oil usage problems. 

Thanks in anticipation. 

[Kobayashi]

Offski knows most but it sounds like you have had the gearbox oil done (a recall letter) went out about this, maybe it has only had some or all of the oil fixes, what makes you think it has a new engine? is there any paperwork saying such??

[Ootohere]

?

How do you know there was a new engine fitted, who told you?

 

The Dealership that did it would know as it will be on their books, Skoda knows if they paid for it.

The DVLA should have been told, but Skoda were saying they did not need to be.

[Ootohere]

Skoda UK & VW UK are going to have to get their sh!t together and their records, importation of engines, fitting replacements, messing about with engine numbers, 

some cars having several engines and customers being left with them having no record, so a owners questioned by the Police or the DVLA have no 'letters or changed V5 information'.

That is pure dead dodgy from the Worlds 2nd biggest car manufacturers.

http://briskoda.net/forums/topic/324108-replacement-engines-engine-numbers-v5-dvla-skoda-uk-what-happened 

 

.......................................

This is a different thing. Audi & VIN's,  but are the VW Group just dodgy dealers?

 

Mystery_ Did Audi ship thousands of cars with same VIN_ And why_ - Autoblog.mhtml

Edited 24 September, 2018 by Offski

[xman]

https://www.autoblog.com/amp/2017/08/24/audi-cars-duplicate-vin-vehicle-identification-numbers/

 

Hehe Cheap Chinese copies.

 

Or a way to stop more than one DSG warranty claim....

[VRS TDi CR estate]

Sorry for the delay, but I have been working and searching dropbox for photos in relation to this. I have also read all the links Offski posted. Interesting reading. We bought the car in November 2012 with 12000 miles on the clock. On New Years Day we went for a drive and on our return the oil light came on. You know where this is going...... I took it to the local VW/Audi/Seat/Skoda service centre in Halifax. This is no longer operating as the dealership became the main Nissan dealers. They did the oil usage check and Skoda approved and supplied the upgraded breather system. After 400 miles it used 2.4 l of oil and Skoda approved a new engine. I visited them and saw the new engine in the crate and took a photo, which is dated 10/5/13, with the front bumper off ready for the exchange. I recall asking at the time whether the engine number would require altering and was informed that the new engine came blank and they stamped the old number on. This is what Skoda instructed them to do. There was no entry in the service record or any paperwork. 

The same garage wrote to me in relation to the gearbox recall, which was completed and is recorded on the vehicle service with Skoda, which is why I was surprised that the engine swap was not recorded.

[Mickmartin]

I visited my local Skoda dealer, called customer services uk. None of them could provide any background or evidence to prove my car had  new engine. They did provide me with some service and repair history but I'm still yet to find if I did ever get a CTHE engine.

 

All details on the car still point toward it being a CAVE that's still under the bonnet.

 

[VRS TDi CR estate]

When my Octavia was in for service last week I spoke to the master tech and explained this and he said that with the engine swap would have cost between £6000 and £7000 with labour and all the extras. Surely they must have a record somewhere as they don't just throw that sort of money around with the number of exchanges they must have done.

[Kobayashi]

sounds incredibly fishy - show customer new engine, then plump for the earlier breather fixes instead, or someone higher up blocked it & sent you on merry way with breather fixes, Or maybe you did actually get the new engine and no paperwork trail? 

 

How long was your MK2 VRS in the garage for 'new' engine? a few days..would be unlikely, be weeks of a job,

The 5 fixes on mine took nearly a week itself (doable in a day but i told them not to rush it)

 

Also:

One of the last fixes was the oil jets changed back to the CAVD (Scirocco) smaller spray pattern /nozzle?

Does anyone know if the CAVE / CTHE share the same oil jets?

The later CTHE should have had the CAVD smaller oil jets maybe and not the original CAVE ones, but i think CTHE owners still needed the oil jets doing as well?

 

 

 

 

Edited 25 September, 2018 by Kobayashi

[Ootohere]

I suggest the Master  Technician you spoke to is a muppet.

 

He or she knows because they are a Master Tech that if they were pricing up a replacement engine from VW, so a New Base Engine, 

they would have a over £6,000 quote, and then you would get 'Goodwill' contributions of 20% or 50 % on an inflated price.

 

A Warranty Provider like Car Care Plan ltd, or VW Group are not paying £6,000 or £7,000. 

The Retail Price of the Engine Plus VAT is not the price the Warranty provider or Manufacturer Warranty is paying.

& they are not paying £85 an hour labour plus VAT.

Or £12.50 a litre plus VAT on 3.6 Litres of Oil, or new coolant etc.

http://briskoda.net/forums/topic/294051-cave-cthe-14tsi-just-reply-please-if-you-have-had-an-engine-replaced

http://briskoda.net/forums/topic/353149-fabia-mk2-vrs-14tsi-replacement-engines-replaced-how-many

 

Just ask Skoda UK CS to talk with the CEO Rod McLeod and he can investigate if Fraud was taking place, or some dishonesty.

The CEO before him worked in Warranties with VW & Skoda, so does Rod McLeod.

Before them Alasdair Stewart, not all 3 can be deaf dumb and blind and conspiring to defraud or involved in cover ups.

Maybe none are or were.

 

 

?

Which Dealership supposedly fitted the replacement engine, and who told you they did?

 

Re the DSG, there was no 'RECALL',  there was a Service Campaign, '34F7',  is there a Sticker in the boot, spare tyre well with the Date 

& Dealers Stamp?

 

Picture of Mr J's new engine.

There used to be plenty pics in threads of new or as some were 'Refinnished' engines from VW in the Crate and going to be fitted.

VW Group can at the press of a few keys call up cars by the VIN and see what they VW Group spent on Official Warranty work.

They know how many Base or Short Units they imported as well.

There might be a Free Market in the EU, but still there have to be records, and records kept for the HMRC in the UK.

Edited 25 September, 2018 by Offski

[VRS TDi CR estate]

I accept that it was a service campaign and not a recall. My mistake. The car went in first and they weighed the oil and then we did 600 miles. They weighed it again and it went in for the breather pipe modification. Again was told to do 600 miles, but after 400 the oil light came on and i had to put about a litre in to reach the bottom of the dipstick. I took it back again and this time they told me it was a new engine. I saw the engine in the crate, being a block, sump and cylinder head. I was told that Skoda supplied it as a complete unit so that it was easier to fit rather than stripping the engine and rebuilding it again.  It took them a week to do the swap over and I kept calling in for a nosey, so i knew it was definitely replaced. Almost 2 yrs ago it went in for a service and there was a strange noise coming from the rear of the engine. There was a breather pipe which was sucking air and when i stripped it all down, I found that the rubber grommet was half way down the pipe and that there was also a torx bolt missing. 

All the work was done at Lightcliffe express Skoda, Shay Syke, Halifax. THeir customer service was much better than the local Skoda main dealer. There are no issues with the replacement engine and it hardly uses any oil. Just the query re no record.

[Ootohere]

Sorry i am confusing things with the DSG question,

the Recall / Service campaign i am asking about is your DSG.  They said there was a Recall & do the Service Campaign.

'34F7'  change the Synthetic Oil for Mineral oil, put that on the Records, Service Book if there is one and a Sticker in the Spare Tyre Well.

Is the Sticker in the Spare Tyre Well?

 

What age is your car, when First Registered, and how ,many miles covered.

CTHE engine vRS 2012 might not get '34F7',   then there can be the 'White Spanner Issue.

2013-2015 and there is Service Campaign, '34H5'  a Software update for the DQ200 DSG.

 

EDIT.   My Bad.

I see your post that i missed reading on my phone..

So you bought the car in November 2012 with 12,000 miles on it.

So a CAVE Engine. 

Edited 25 September, 2018 by Offski

[Ootohere]

PS

So LIGHTCLIFFE Express SKODA, Shay Skyke, Halifax.

Your car could not have been the only one they fitted a new Twincharger engine in.

 

http://briskoda.net/forums/topic/34758-lightcliffe-skoda-halifax

Dealer Review section in 2007 says they were a Nissan Dealer in 2007.

Where they no longer a Skoda Main Dealership so that is why no Record on the System.

Were they an Approved Repairer doing warranty work? 

Skoda UK should still have record of them paying.

 

Back when you had the issues with the Fabia and the engine change were you never posting in this section.

Not added your car to the thread on the Replacement engines?

http://briskoda.net/forums/topic/294051-cave-cthe-14tsi-just-reply-please-if-you-have-had-an-engine-replaced

 

Edited 25 September, 2018 by Offski

[VRS TDi CR estate]

Added car to thread now. Not on posting at that time. Lightcliffe was a main Skoda dealer, but then moved to Shelf, Halifax and changed to VW. They kept on the staff at the Shay site as they had all the kit to service Skoda. I have spoken to a master tech who is now independent and worked at Lightcliffe for a short time. He confirmed that the engine used to come blank from Skoda and they stamped the same engine number on the replacement engine. 

 

On a a slightly different note, I have just had to repair one of the headlamps with the repair brakets, £6 for all 3 instead of £122. However, the broken ones have the threaded adjusters in but the replacement ones are smooth and not threaded. How on earth are you supposed to put a thread in with a plastic adjuster. I managed to break 2 before going to a friend who builds engines and he managed to sort it for me. The parts dept at DM Keith, Bradford had no idea why they weren’t threaded and had no idea how to put a thread in. 

[Ootohere]

When a Police or DVSA / DVLA or Insurance examiner examines and engine and can find the stamped numbers that those allowed to stamp numbers do they are not really satisfied 

because regardless of a like for like engine, same capacity etc, there is no record on the DVLA database if no notification was made of an Engine Replacement.

Not an issue really, except when it becomes an issue, like when the police are seizing cars at the roadside, or making 'further enquiries'.

[VRS TDi CR estate]

i agree that there should have been some sort of notification if I had swapped an engine from another vehicle which had already been allocated to a car and was on a V5 and on the system at DVLA. If a brand new engine, which had never been allocated or fitted into a car was used and simply stamped with the original engine number, then the record would not need to be changed. The other question is what happened to my old engine? Was it destroyed or was it used to rebuild another after being modified. If the block was re-used then the engine number would still be traceable. 

I think I will be contacting Skoda customer services tomorrow to see what they say.

by the way, I was a traffic cop for 27 years until last year when I retired and hadn’t many dealings with the DVLA and enquiries int9 possible stolen vehicles with dodgy stamping son the engine. 

I was told that the engine number stamped onto the replacement engine would not be the same as the letters and numbers would be solid and not a series of dots. I haven’t had time to check this out yet. I assume it is on the gearbox side.

[Ootohere]

There is a VW Plant in Germany where engines are refinished, block re-used and then that is the New Engines in some cases.

VW are a Global Company and parts and engines go around the world with those Barcodes, and engine numbers.

http://en.wikipedia.org/wiki/List_of_Volkswagen_Group_factories

Baunatal, Kessel.

 

I was a car sprayer and repairer and had lots to do with accident damaged / salvage cars & ringers, the Police and DVLA and VOSA as the DVSA were.

 

Your engine was replaced by 13,000 miles, then you were supposed to do services by the car mileometer and not by the new engines miles.

Skoda just say anything, but then so do the DVLA.

http://briskoda.net/forums/topic/324108-replacement-engines-engine-numbers-v5-dvla-skoda-uk-what-happened

 

 

Edited 26 September, 2018 by Offski